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Customer reviews

Rating 4.5 out of 5 stars with 3858 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,858 reviews
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome. No issues. Price was good compared to other stored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 3 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the buds 2 pro and upgraded to the buds 3 pro no turning back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and the delivery arrived fast. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Superb as an earbud, iffy as a hearing aid.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it specifically because of it's hearing aid feature. Having difficulty figuring out how to make it work. Otherwise, as an earbud for.music and movies, it is superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, just not how easily they come out of your ear. I feel like I'm constantly readjusting them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4 life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great samsung product, goes grest with my A-36 5g and watch 7

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but the battery dies fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound but the battery dies really fast...

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha NathanG, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more. If you have any questions or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    I LOVE THEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I don't know why I didn't get them before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are as good as the airpod pro 2. Quick and easy to use. I use them at work and im in construction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid choice for earbuds. The fit in the ear takes some time to get used to though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright I like how its advance it is from my previous one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Sound of the Buds Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them. Justcone thing that could be better is the sound. They need to be alittle louder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung #1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best product for wireless earphones.a little bit on the expensive side...but well worth it. I would recommend these to anyone looking for a great set of wireless earphones..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Them,

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, I always wore Ipods and beats. These things feel and work amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Apple AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice headphones I like them a lot. The buttons on the side when I'm your ears was difficult to find at first. But once I got used to them they work great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good at first but didnt last

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had these 8 months and the sound quality isnt great. When talking on the phone other people cant hear me and/or I sound muffled.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Monica, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Buds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" and "How to wear your Samsung Galaxy Buds3 and 3 Pro" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Noice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome for every occasion. Great buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My samsung headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best samsung headphones ................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product - Poor Customer service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is excellent! Quality of customer service much less so. Associates (4 or 5)were standing around with the usual excuse of "I can't help you because thats not in my area!" Good product - buy elsewhere!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but connectivity issues with Teams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, but can't connect to Teams which is what I needed them for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings ElizabethB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is appreciated. Please take a moment to review, "Restart or reset your Samsung earbuds" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung