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Customer reviews

Rating 4.5 out of 5 stars with 3859 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 3,859 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound but connectivity issues with Teams

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great, but can't connect to Teams which is what I needed them for.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings ElizabethB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is appreciated. Please take a moment to review, "Restart or reset your Samsung earbuds" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions or if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Decent, if bought new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked them up, they didn't come with the medium sized eartips, and the case was super scratched for it to be considered, "like new"

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy BrodyE, thanks for taking the opportunity to share your feedback with us about your purchase of the Samsung Galaxy Buds3 Pro. The advertised Galaxy Buds3 Pro box includes: Buds, Cradle, Quick Start Guide, USB-C Cable, Leaflet, Ear tips. We suggest reaching out to BestBuy Support: (1-888-BEST-BUY) (1-888-237-8289) for further assistance. If you have any other questions for us, please do not hesitate to contact Support. Thanks for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Pro buds 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they are working perfectly. Haven't needed to adjust or return them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Dave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and works great. I carry these with me everyday. The calrity is excellent. The phone and earbud match. Sometimes you want a little privacy on a call. These pull through with aces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant imagine life without them!! Feels like a huge leap into the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite how limited they were to get these earbuds are all you really need and a great step up from the galaxy buds2 pro, i recommend these for how much you can personalize it and ita fetures 10+/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a mother's day gift for my mom , and she is able to use it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a a gift to replace other Galaxy Buds. The only complaint ive gotten was the battery life of these is much less than the older model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Uncomfortable

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was great but they were very uncomfortable so I had to return them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy ChavaB, thanks for taking the time out of your hectic day to share your thoughts with us about your experience using Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Wearing your earbuds properly is important for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance afterward, feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Absolutely, amazing product. I would recommend it to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ones yet!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! I came from the buds 2 pro and these are just all around better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the best.A great upgrade from the old ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds pro 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im absolutely satisfied with these headphones major improvement to the galaxy buds pro 2

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your money on these headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on these headphones. It's true that they have some advantages, but they are difficult to charge. There are problems with the contact between the earbuds and the headphone case. When you put them on the charge, they start to fail with charging and then with the audio commands. I had Beats for many years, and I will definitely buy Beats again. They last much longer than these plastic ones from Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha RicardoV, thanks for sharing your thoughts with us about using your Samsung Galaxy Buds3 Pro. We value your candor as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love these headphones more than my air pods max

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service and good item im enjoy when i hear my music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great buds with great features!! You wont regret getting these!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best buy of the year for me. Nothing better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds work amazing so many features for headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CFO

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have purchased so far.

    I would recommend this to a friend