Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 11252876
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Horrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of this at launch and had to send them in to be repaired within the first 10 days. I was without them for 3 weeks. When I got them back they were okay for a while m, but eventually the right one stopped charging and then they both were having a ton of static. I sent them back to be fixed and it took another 3 weeks to get them back. They are truly terrible and I love Samsung products.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Carlos, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" and "Samsung earbud has a static noise" to help resolve what you may be experiencing with your audio quality. Please reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a trustworthy Samsung customer. - Debra
ya dont need em
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major connection issues, slow pausing and playing as compared to the buds2 pro, and cheap ear tips. I wish I would not have upgraded for this price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there ForestK, thanks for taking the time to review your Samsung Galaxy Buds3 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone cannot connect to your Galaxy earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Feel free to check out, "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your Buds3 Pro. If you’re having an issue with your Galaxy device or an app on your device afterward, you can send an error report to Samsung. This can be done through the Samsung Members app or by using the desired app on your device. Please feel free to take a moment to review, "How to submit an error report for your Galaxy device or app." If you would like any further assistance or if you have any questions for us, let us know by reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Honest Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life with active noise canceling only lasts about four hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations MackS, thank you for taking the time to share your experience with us regarding your experience using the Samsung Galaxy Buds3 Pro. Your feedback allows us to make improvements on the functionality and performance of our product line. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. To learn more about your battery life, check out "The battery life of your Samsung earbuds." Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a steadfast Samsung customer. - Debra
Galaxy Buds3Pro review.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, became defective shortly after purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there SLeeF, thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Buds3 Pros but without having any details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
Charging defect
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery runs low pretty fast, takes long to charge from 50% to 100%, rigth pod sometimes not even charging or stop charging all the sudden, if drop makes a pitch noise for 10 minutes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Fisher51, thank you for taking the opportunity to share your recent experience using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play. Please take a moment to review, "The battery life of your Samsung earbuds" if you would like to learn more about battery expectations. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
If you would like further assistance after reviewing the resource shared, do not hesitate to reach out to Samsung Support. We're happy to assist you further! Thank you for being a faithful Samsung customer. - Debra
Returned due to lack of seal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get a proper seal with the three sizes of tips, based on both my experience and what the Samsung app told me, so I returned them within days of receipt.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha BeeCaveGeorge, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we continue to make improvements on the performance and functionality of our product line. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding achieving the perfect fit, feel free to review "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance afterward, please do not hesitate to contact Support at your earliest convenience. Thanks for being an unwavering Samsung customer. - Debra
Uncomfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Feeling uncomfortable when using.. ears was like blocking with something heavy stuff
I would recommend this to a friendBrand response from Samsung
Posted .Howdy SharminA, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive in providing the best products with superior functionality on the market. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance after reviewing the resource that has been shared, do not hesitate to contact Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra
I'm SHOCKED...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a samsung fan i have home appliances and all and the Z Fold phones i got these buds refurbished great price and oeple sat they sound good then it sounds like a robot so i went and got a brand new pair $250.and guess what the person im talking to says they also sound like a robot i want to like them so badly but thats a deal breaker..Samsung..im disappointed looks like they are loosing it..Sad....
No, I would not recommend this to a friendWrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is not what was pictured. They came with hard tips not soft rubber
No, I would not recommend this to a friendWaste of money!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right ear bud stop work 3 months after buying. Waste of money. I’ve had cheaper earbuds that has lasted years. Please do your research before purchasing and definitely get a warranty. I’ve reached out to Samsung waited to hear back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations ShanekaB, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you've upgraded to a new phone or want to switch the devices your earbuds are connected to, you may need to manually restart your Samsung earbuds. This can also help if you are experiencing minor problems, like if the earbuds are unresponsive. However, you can also perform a factory reset with the Galaxy Wearable app. Feel free to check out "Restart or reset your Samsung earbuds" to help resolve what you've described to be experiencing with your Buds3 Pros. Let us know if you would like any further assistance afterward by reaching out to Support at your earliest convenience. Thanks for being a dedicated Samsung customer. - Debra
Not as good as i expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had weird smell n battery life suck only las me 3hr
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ScottL, thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Buds3 Pro. Your feedback allows us to make improvements on the functionality and performance of our product line. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. To learn more about your battery life, check out "The battery life of your Samsung earbuds." Feel free to reach out to Support afterward if you have any questions or if you would like further assistance. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Battery life, Comfort, Sound quality
Six Out of Five Stars
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says, these are some of the best earbuds you can find, especially at this price point. There really isn’t anything negative I can say about them. I wish I could give them more than five stars, and I rarely say that. Sound Quality: These earbuds have excellent sound quality, especially for ones at this price point. The sound is very clear, with excellent highs. The bass is very good, but of course not as good as over the ear headphones. That is to be expected for earbuds. Compared with other ones I have heard; these are definitely up there on sound quality. The volume is where you need it to be. Battery: The battery lasts around 6.5 hours. This was tested listening to some jazz music at around half volume. This can change based on music type and volume. The case’s battery was enough to charge the earbuds 3 times. The case comes with a standard USB-C connector to charge it. Case: The case is very small compared with other cases and can easily fit in your pocket. There is a hinge on the case to open it which is better than other means of opening and closing the lid I have seen. There is an LED which stays on while charging it, so you always know if the earbuds and/or case are charging or if they are done. Many other earbuds have an indicator which goes on when you start charging it but then immediately goes off. You have no idea when they are done charging in this case. Not these! They fit perfectly in the case, and I had no problems placing them in it right away. Comfort: They are some of the most comfortable earbuds. You can hardly even tell they are on, and they remain very secure and don’t feel at all like they are going to fall out. Strangely, the guide that comes with it mentions that there are different size caps to fit different size ears that come with it but mine only came with the ones attached. Luckly, the ones that came with it fit perfectly. Pairing: I did have some trouble pairing them with my phone. The info with it describes pairing them the normal way you would pair any Bluetooth device through the phone’s Bluetooth settings. This did not work even after trying it several times. I downloaded the app for them hoping that would help, and it did. I ran the app, and it walked me through pairing them and I was successful doing this. This is something important to know if you can’t get them to pair. The other strange part was that you have to place the earbuds in the case, close the case, open the case, and press the pairing button on the case. If you don’t do all these steps exactly while trying to pair them through the app, it won’t work. The paper directions and the app doesn’t make this clear. Noise Canceling: The noise canceling is very good in these. It blocks out background noise very well and even blocks out some background talking, something that some other noise canceling systems can’t do. I had the setting in the app set to maximum. Software: The app that comes with it is basic but has all the things that you would need in it. I had no problems installing it or getting them to work with the earbuds. As mentioned before, I needed it to pair the earbuds with the phone. The software has a basic EQ with a few presets, which works well but I found the best sound quality with the flat response. These is a good amount of change you can make for each band. I suppose that is a matter of taste and it is good to have this as an option. You can select ambient sound, but I preferred to just use the noise canceling option. You can adjust the level at which the noise canceling works. I just kept this set at full which worked best for me. As is typical, you can update the firmware through the app. I did this without any problems. Finally, you can run a fit test to determine which ear caps fit the best. Since my earbuds strangely only came with one pair, having this option had no real value to me. I do wonder why it didn’t come with others. Maybe a manufacturing problem? Who knows. Overall: I definitely can’t recommend these enough, and there really isn’t anything negative I can say about them. You get a very quality pair of earbuds for the price point, and they compete with even more expensive ones. Now go and treat yourself to them.
I would recommend this to a friend 
Don't do it
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality one of the tips ripped already and the loud squelch is awful
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mick916, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to change the tips on your Galaxy Buds3 Pro" if you would like more information regarding changing out your ear tips. Let us know if you would like any further assistance by contacting Samsung Support. Thank you for being a treasured Samsung customer. - Debra
Charging is the problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung should solve the problem before selling! I have been trying to charge my earbuds for an hour after walking. Not the first time, this problem is every day . I wish i could have my money back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Valeria, thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. Please do not hesitate to reach out to Support if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
You wanted a review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Flimsy and fragile. Not enough earpieces included for proper fit. No larger earpieces listed by manufacturer. Store staff completely unhelpful on this issue. Item returned for refund. Better quality and better fitting earbuds purchased from competitor. Best Buy has become a joke.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JohnP, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Support. Thank you for being a staunch Samsung customer. - Debra
High hopes and disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran into quality issue. Attempted to change out the ear cusions and ripped. Unfortunately im still paying on them due tonbest buy wacky return policy for trade in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mr601613, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When changing the ear tips on your Galaxy Buds3 Pro, make sure to choose the tips that fit your ears, and change them properly using our guidelines. Be careful when handling the tips and avoid using your fingernails when pulling off the tips, as they may tear. Please take a moment to review, "How to change the tips on your Galaxy Buds3 Pro" and check out the video titled, "Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit" to help resolve what you have described to be experiencing with your ear tips. If you would like further assistance, feel free to reach out to us. Thank you for being a treasured Samsung customer. - Debra
They were not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected more from these headphones, if I talk on the phone, it only lasts 4 hours and I have to place them in the base to charge them, if I am not listening to anything, I hear a noise inside the headset every time I take a step, they are not very friendly to the ears, I feel discomfort after using them for a few minutes
No, I would not recommend this to a friendBrand response from Samsung
Posted .It's great to hear from you, Emerson. We see that you reached out to share your feedback on the Galaxy Buds3 Pro. Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. The Buds3 Pro features a refreshed design and offers revolutionary sound. Created for true audio enthusiasts, their new shape and enhanced hardware deliver the high-resolution audio experience you’ve been seeking. To help conserve battery power, make sure to keep the earbuds in the charging case with the cover closed when not in use, and adjust the notification settings via the Galaxy Wearable app on your connected phone, or through the Galaxy Buds app if you’re using iOS. These adjustments can ensure that your earbuds last when you need them most. We also noted your concerns about the fit of the buds. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, and sound leaks, and makes them more likely to fall out. Since you have the Buds3 Pro, you can run a fit test. To run a fit test for your Buds3 Pro, open the Galaxy Wearable app on your connected phone and navigate to the Buds3 Pro screen. Tap on "Sound quality and effects," then select "Earbud fit test." The screen will indicate whether the earbuds are "In ear" or "Not in ear." Ensure both earbuds are properly inserted in your ears and tap "Start." The buds will chime for a few seconds, after which the app will display your results, indicating either "Poor fit" or "Good fit." If the fit is poor, make small adjustments to the earbuds and tap "Try again." Continue this process until you achieve a "Good fit" result for both earbuds. We hope that these tips help you have a better experience with your Buds3 Pro. For any further concerns or questions, please reach out to us at Support. -Kelvin
Dont fit well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont fit in ear when working out. Dont recommend for the gym.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thanks for reaching out to share your thoughts with us, Duke. Your feedback is invaluable as we continue to make improvements. We see you reached out to share your thoughts about the Galaxy Buds3 Pro. Galaxy Buds3 Pro comes with different-sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. If you need instructions for changing the tips, check out our guide for the Buds3 Pro tips in our article called "How to change the tips on your Galaxy Buds3 Pro". If you have any further questions or concerns, please do not hesitate to reach out to us at Support. -Kelvin
Worse head phones ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible head phones for the money spent a lot expecting the best but got
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations DominiqueT, thank you for sharing your experience with using the Samsung Galaxy Buds3 Pro. We value your candor as we take every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support for further assistance and/or help with troubleshooting your Galaxy Buds3 Pros. Thank you for being a steadfast Samsung customer. - Debra
not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ambient sound is not good, and you can still hear fans and tvs in the background, even when the ambientsound is all the way up.. the galaxy bud 3 were far superior. they dont fit well in the ears. no wings, had to buy my own. they fall out easily. sound is much lower than the older model. The Adaptive noise cancellation keeps picking up my breathing so it will hollow out the sound while listening to music even though nobody is talking
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Sammie, thanks for taking the opportunity to review your Samsung Galaxy Buds3 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The "ambient" feature on your Galaxy Buds3 Pro allows you to hear your surroundings clearly by letting in external sounds, while the "noise cancelling" actively blocks out background noise, letting you focus on your audio without distractions. Wearing your earbuds properly is important for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. When changing the ear tips on your Galaxy Buds3 Pro, make sure to choose the tips that fit your ears and change them properly. Be careful when handling the tips and avoid using your fingernails when pulling off the tips, as they may tear. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding your Buds3 Pro fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you have any questions for us after reviewing the resource provided, do not hesitate to contact Samsung Support. Thank you for being a dedicated Samsung customer. - Debra