Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 11985065
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
New favorite accessory
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for as a gift for someone with hearing deficiency. He loves them, says it really helps. The audio enhancement is his favorite part. He wears them while he works.
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing good about these buds is the sound, if ANY foriegn material gets in the case they wont charge at all. When they do charge either the left or the right will/wont charge, this is my 2nd pair same issues. Dont recommend especially for welders
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JrM88, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions or if you would like any assistance, please feel free to reach out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Best buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I feel like they are way better than the airpods. Immediately got my wife to switch to galaxy buds as well. Best purchase this year !!
I would recommend this to a friendNot bad, but not great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, not great... The anc could be better... I expected mor from Samsung... Still better than the Buds 2 Pro though...
I would recommend this to a friendLove mine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely samsung created the best technology love mine
I would recommend this to a friendGood job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you enter the store an excellent job, the attention of first quality.
I would recommend this to a friendbuds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect product, i can't live whitout it, i will buy some for my wife
I would recommend this to a friendFragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great product but after a single, minor drop onto the floor just a couple of months into ownership, one of the earbuds completely stopped working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there AlexG, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. Your insights provide valuable critiques that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please feel free to reach out to Support if you would like assistance with troubleshooting your device or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Sound quality
Avrage earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great with phone calls but runs out of battery quickly, and noise canceling is easily interrupted.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Zach, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support. Thank you for being a trustworthy Samsung customer. - Debra
Works great, missing additional ear replacements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just missing the ear buds pieces for fitting. Otherwise, works great
No, I would not recommend this to a friendSamsung buds 3 pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds but case battery life is not so great
I would recommend this to a friendDecent Earbuds Ruined by Firmware & Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst earbuds I've purchased. The form factor is outdated but can easily be fixed with some earbud covers. This is more or less a non-issue that can go away with a $7. Sure, it sucks to have to spend more money to make them comfortable, but if they worked as intended it would be well worth it. The real pain is the firmware which is incredibly buggy. For instance, the built-in software eq that you get in the Samsung Wearable app ONLY applies the eq if one earbud is in. For two, it will disable alltogether. They will clip with no eq boost on volumes well below the safe listening threshold, and the clipping seems to be software guided. The only setting I've found that might cause the issue is sound normalization, which I've toggled on and off for testing. If you turn your volume down to a low level, then hold volume up, you can hear the dampening effect work at a delay between both volume increase and earbud, as the volume will increase in both ears, then the dampening will happen in one ear, then the other after. I've found other mentions of this issue on the Samsung support forums from 5+ months ago, and other mentions on similar forums referencing the issue occurring nearly 10 months back from the date I am reviewing. The dampening effect seems to be reduced when in adaptive mode, but the audio quality in general also seems to be reduced in this mode. Unfortunately, this issue didn't start immediately. Otherwise, I would request a refund & find another option. This is especially painful, given the fact that every feature offered with this earbud is offered with others, including the eq, which can be supplemented with apps in the play store if other brands don't happen to include one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha RussP, thanks for taking the time out of your busy day to share your experience with using the Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung offers a warranty for manufacturing defects in materials and workmanship. When you have the time available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra
Watch out for sound artifacts
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I believe these headphones are great and deserve 5 stars, but I am not due to them having a weird clipping noise that I seem not to be able to get rid of. If it wasn't for this clipping sound developing in the first day I had, it would be my go too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there KennethB, thanks for taking the time to review your experience using the Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best quality product line to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your Galaxy Buds3 Pros. Please feel free to let us know afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, i can do anything with hands free, i recommend this buds
I would recommend this to a friendAmazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There perfect have had all the galexy ear buds and these are my favorite
I would recommend this to a friendGood earphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good earbuds. I returned them because they sold me the wrong color. I wanted the gray/silver ones.
I would recommend this to a friendSamsung ear bugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg you must get a pair wroth every penny make sure you get a pair today
I would recommend this to a friendMajor disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely disappointed in this earbuds. The one will be in the case for hours and never charge. Connecting to my phone via Bluetooth, is hit or miss. I do not recommend buying these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there BethK, thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. Feel free to check out, "Galaxy Buds disconnect from phone often" and "All about your Samsung earbuds’ battery life" to help resolve what you've described to be experiencing with your device. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ..............................................
I would recommend this to a friend- Pros mentioned:Sound quality
Ear bud experience
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound was good but for me it did not fit well in my left ear it keep falling out and and the ai features only work on the new phone not old ones
I would recommend this to a friendBrand response from Samsung
Posted .Salutations Alex, thanks for taking the opportunity to review your Samsung Galaxy Buds3 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Let us know if you have any questions or if you would like any further assistance after reviewing the resource provided by contacting Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra