Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 11985065
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Shop Somewhere Else If You Can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of Galaxy Pro 2 Ear Buds. They failed. I am a Total Tech Member ($179) per year. Because of my membership, they were under warranty for a replacement. I took them in and the rep asked if I wanted to updgrade, saying the 3's were a great upgrade. He assured me that if they didn't work for me, I could return and get the original ones replaced per waranty. I paid the extra $60 or so and upgraded. The Galaxy Pro 3's are inferior to the 2's. Noise cancelling doesn't even compare. I went in to my local store (Evansville) and asked for my warranty replacement and my money refunded for the updgrade, as promised by the rep. The lady at customer service processed my request and informed me that I owed them an additional $40. I informed her that this was a warranty return and that the additional money would make a total of $100 I would have to spend on a product that originally cost $119. She called the manager. Dude was dishevled and overweight. He informed me there was nothing he was going to do to honor my original warranty swap that is supposed to be part of the Total Tech program. We also have a home in Southern MO. I have found on more than one occassion that the store in Evansville is petty and unhelpful. I am sick of it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy CtimW, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we strive to innovate while improving the design and functionality of our product line. As you are aware, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to check out, "Use Active noise canceling on your Samsung earbuds" and "Automatic noise adjustments on the Galaxy Buds3 Pro" to help resolve what you may be experiencing with your device. If you would like further assistance afterward or if you have any questions for us, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Won't buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is inconsistent. A Song will be loud the next one quite. The earbuds fall out nearly evertime I move my hair. I wish I returned them and got a different ear bud.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day AmandaV, thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Inconsistent volume on the Galaxy Buds3 Pro's often stems from blocked speaker mesh, improper fit, or ANC interference. Please clean your buds thoroughly and ensure a snug fit with correct ear tips are being utilized. Also check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro." Your Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Take a moment to review "All about your Samsung earbuds’ battery life" to learn some tips on charging your battery as well as a few precautions. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Galaxy buds 3pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process and fast delivery! Headphones are by far the best ones i ever owned.
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, its perfect for everyday use and abuse lol
I would recommend this to a friendGood Earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Earphones to have for your samsung galaxy phones
I would recommend this to a friendLoveee them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order these for my husband and he uses them daily he loves them
I would recommend this to a friendIssues with charging ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with getting the headphones to charge in the case
I would recommend this to a friendBrand response from Samsung
Posted .Hi there EliteBuyer, thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Galaxy Buds3 Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got a free clear case to pre order the buds and had to almost a month to get them too.
I would recommend this to a friendBest sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my Earbuds. Best Thanksgiving Purchase ever
I would recommend this to a friendNot worth $250 maybe $130 max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fit and the controls, big issue though anc is poor no matter what tips i used, i could get a tight seal but the anc isnt for a $250 set and every company has figured out how to squeeze 8 hours out of their earbuds why did samsung do 5 or less
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Carlos57, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" to learn how you can reduce your battery consumption. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Buds3 Pro, please do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and money saving deals.....
I would recommend this to a friendGreat Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my husband. He loves them. Can’t stop bragging about all the features.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good liked it love the brand Samsung would buy agian
I would recommend this to a friendBrand response from Samsung
Posted .Howdy LidiaI, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We value your thoughts as we continue to make improvements on our product line. We're delighted to hear that you're pleased with your recent purchase. If you would like to share additional thoughts with us or if you would like any further assistance, please reach out to Support. Thanks for being a cherished Samsung customer. - Debra
Buds3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bud. Enjoying them more than the review rating
I would recommend this to a friendGood sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sound and how well the keel noise out especially since i work in a loud environment.
I would recommend this to a friendHuge upgrade to an already great line
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stem design further improves all the features but most notably the mic and ANC
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves them. He is so happy to have the lastest and greatest!
I would recommend this to a friendWill buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre ordered this for my husband. He uses them for everything and has no complaints.
I would recommend this to a friendsamsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product quality price, I have been using it and I have no complaints.
I would recommend this to a friendIm excited
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them are so incredible i gonna get 2 more for my family
I would recommend this to a friend