Customer Ratings & Reviews

Holds a longer charge than the pro 2's. Dropped in the water and still works

The best buds so far, great call quality, nice fit

My son is enjoying his new ear buds. He switch from Apple and says these are better.

The only reason that I shop at Best Buy (instead of purchase through Amazon or direct with a manufacturer) is for the assurance that the product that I purchase will work for a reasonable amount of time under normal circumstances. In the case that something I purchased turns out to be defective, my understanding is that Best Buy would stand by the product they sold, support a loyal customer and replace the defective product for one that works. Best Buy would take on the hassle of dealing with the manufacturer to make things right. Welp, I was sorely mistaken. Best Buy is not the Customer Friendly organization that I thought they were. Last week, I was traveling for work and the Samsung Galaxy Buds3 Pro earbuds that I bought on November 3 of last year (only 9 weeks prior) stopped charging and subsequently working. There were no instances of dropping them or misuse since their purchase. I thought, "It's okay, I bought them Best Buy, they should be able to take care of me and make things right." Fast forward 5 days when I'm back from my work trip. I finally have the opportunity to go to the Best Buy store where I purchased them (Maple Grove, MN) and get this defective product replaced. I was sorely disappointed. Not only would Best Buy not replace them, the manager said that if I paid $50 more for their Best Buy Membership, only then would they maybe be able to do something (but don't forget about the other deals that the membership comes with!!!!). This part I clarified. $50 more to Best Buy, only then would they help me. The manager that I dealt with was also a captain of hindsight reminding me that if I had purchased insurance, he could've helped me. VERY insightful, not at all helpful. I had purchased the last 4 generations of the Galaxy earbuds from Best Buy, all of which still work to this day. Let me reiterate something, I take care of my products. I should not need to purchase extra insurance in case a manufacturer sells a defective product to Best Buy. Best Buy should be there for their customers. This is not about money. The ONLY reason to shop at Best Buy, good and fair customer service, I realize now does not exist. Going forward, I will be purchasing everything directly from manufacturers if that's who I need to deal with in the case of defective product situations anyway. I'm writing this for Best Buy's benefit... I hope Best Buy rethinks the way that they refuse to support loyal customers (I could go anywhere to spend my money) because I'd hate to see more people go through this disappointing experience. I'd love to write more, but the manger at the Best Buy in Maple Grove, MN made it very clear (and again I had him clarify this), even though I bought the defective earbuds from Best Buy well less than 3 months prior, Best Buy will pass the buck to me and I must deal with Samsung by myself to get something that works.

Nice excellent sound, the best and price is good, thanks

They are awesome the noise canceling feature and voice awareness feature make they better than airpods since with airpods you can't hear what's going on around you these make it so you can hear everything.

Best ear buds ever!!! They block outside noise for both party’s talking better than any other blue tooth that I’ve ever had!!!

have changed the tips tried all 3 sizes but they continue to fall out of my ears am hard of hearing volume at max is hard to make out whats being said

Perfect earbuds. Loud and clear and easy to control on the app.

Great quality and the noise cancelation is amazing.

Love them, full bass sound and clear highs! Had a bad pair from Amazon, glad I tried them again!

Great quality and sound. Ear pieces were not too hard to interchange.

Great product!! Love the noise canceling and the audio!

Great sound. Good pairing. Oval earbuds can make it difficult.

These are far better than ear buds pro connectivity sound everything is better love the fact they have sticks on them for micriphone and push button on them instead of ear buds just being in your ear new design way better love these earbuds worth the upgrade from earbuds pro sound is clear everything is better

This the second pair i have gotten not becouse they broke or stop working but because i just like them that much lol

Sound quality is very good they have multiple settings for the sound and they seamlessly work with my Samsung phone I would highly recommend

theyre overall great earbuds, lack in bass a little for the price range. they have a tendency to play a really loud high pitch frequency for a second whenever they detect a really loud outside sound though, which was unpleasant.

I love them, really slick and super cute, i would definitely refer these

Awesome sound, clear, crisp, and highly recommend!