Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4373 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers commend the excellent sound quality and comfortable fit of these earbuds, which are frequently highlighted as standout features. Users also appreciate the impressive battery life, sleek design, and seamless connectivity with other devices. While the product is highly regarded, some users have noted that the touch controls and maximum volume levels could be improved for a better experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,373 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesomeness

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, im impressed with the sound quality and the features with my phone. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the noise canceling works better than most headphone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for working out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and abilities. Sucks for working out, constantly falling out with easy stuff.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings JJdoescoffee, thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as we continue to improve our product line to align with the needs of our customers. For many reasons, wearing your earbuds properly is important. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding your Buds3 Pro fit, please take a moment to review "How to wear your Samsung Galaxy Buds3 and 3 Pro." Please let us know if you would like further assistance afterward by reaching out to Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. I think the buds pro2 were more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than my beats. Lightweight & small. Easy to have on me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds Pro 3

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling. Talk in high noise areas and the background noise is eliminated

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great addition to your samsung arsenal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades from earbus 2 pro and i live the new design. Much better in every way. ANC, volume and playback control are a lot easier to handle with the stem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound better than I thought. The ambient sound is pretty good and everyone can hear me very clearly while on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I work in theme all the time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having them so small to fit just right inside your ears they sound is great no back ground noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds3 pro

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those headphones are amazing. I love the slide for the volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Get Airpods if you like this style

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are the worst I have had from Samsung. The shape and size does not fit my ear. If I move or talk they fall out. If touch controls are on and I touch them to push them back in my ears they disconnect my call. They do not charge properly all the time. The case will be 100%, but the buds are dead after being in the case all night. To put it simply, they just suck. Poor design and poor functionality. I gave them a chance and now I cant even return them. They are now starting to lose connection for a second or so at a time - it reminds me of the sound CDs make when they skip (remember that??). For comparison, for me, the Buds 2 Pro were great - I had no issues with them. I dropped and lost those while travelling and needed a new set. I'm no audiophile, so I won't say whether the sound quality is good - but its good enough for calls and casual music or podcast listening.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good but

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounds. Does not hold charge as long as expected

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy airpods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound .plain simple perfect bass is amazing! Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing head phones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is superior to any other headphones ive owed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    . Had almost 2 weeks

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea didnt really like Jose, if we can get a new loan officer that would be great. I dont see Jose helping me excel to my full financial potential. Was he off yesterday or ? He came off as rude and empathetic.. Also the fact I spent about 6 hours on things that are no longer an an option seems like my loss only. seems typical of the area to change what was originally planned. Im not upset with you or him. I'm considering if this is what will help me the most or not I feel like you guys want to withdraw the whole thing anyways. Which is ridiculous considering what for. I have always paid and solved any issue immediately with you guys. The fact is if I loan someone 100 bucks until Christmas and get paid back in full, no less than a day early I would have no issue loaning them what I could upbf until I they didnt keep their wordv. Let Bedfordgʻe know what you think I should do. I know the system has their way and I have mine but At care about morale

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great but the fit is not great and they hurt my ears. They fall out easy and they are difficult to hang onto without dropping them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha ScottJ, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to review "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance afterward, please feel free to reach out to Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My son absolutely loves these

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding earbuds I've ever bought. I purchased these for my son and I will actually be purchasing a set for me they are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to make sure you put in the correct ear bud size, but others good headphones You want to get a good sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a new pair, let alone a BT pair. I was undecided until 2 employees managed to talk me into this pair instead of the cheaper pair

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    You get what yiu pay for!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite wireless headphones! Battery lasts a long time too!

    I would recommend this to a friend