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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4383 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the sound quality as the standout feature of this product, with many users also praising its comfortable fit and impressive battery life. While the design, connectivity, and overall feature set receive positive feedback, some users have expressed minor concerns regarding the sensitivity of the touch controls and the maximum volume levels. Overall, the product is highly regarded for its performance and user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 4,383 reviews
  • Rated 4 out of 5 stars

    Evelyn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U have to get used to them at the beginning on ur ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are absolutely amazing, i loved the pro 2's but the 3s are a definite upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a pair of ear buds that I've been using that cost about $30, after trying the Galaxy 3 Ear Buds I was sold. Night and Day difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Audio Not So Great Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When im more sctive the earbuds tend to fall out of my ears but i really like the music quality they bring with my Samsung

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Milo, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Feel free to contact Support if you have any questions afterward or if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung galaxy buds 3pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent beautiful i recommend thanks you so much .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing i would recommend these to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. For everyday use, I would recommend this product. Just the best earbuds I have had so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like them for the most part trying to figure out which ear peice is best for me was a bit hard though. I woukd recommend buying them though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with these buds. Maybe not quite as good as the Bose earbuds but they work very well with my s24 ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! This is a great headphone but expensive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds 3pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Incredible! Sounds great! Very surprised!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and clear can't hear the noise from back ground.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New go to Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound is awesome, really clear and crisp.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Galaxy buds 3pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not trust Best Buy when purchasing an op n box item. These were supposed to be in excellent condition with all accessories. None of which was delivered. The sound is poor in the left bud. The accessories to make them fit properly in the he ears. There were no instructions and they came registered to another person's name when synced to my Bluetooth. Every time I tried to use the the name Casey's earbuds pops up on my phone. The battery life is not what it should be either. Best Buy essentially sold me a pair of defective, used ear buds, retuned by someone else and sent them to me as an excellent open box item. I am so disappointed and don't even want to deal with trying to return them. I don't want to print a label or use my gas to drop it off for a return. They sit in my drawer as a reminder of not to purchase from Best Buy again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after less than a year of use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right earbud died and refuses to charge or pair to a device, and the case now refuses to enter pairing mode. This is a very common and well documented issue for the buds that Samsung refuses to acknowledge and even outright denies warranty claims for. If you'd like to own a nearly $200 paperweight then by all means buy these, if you care about your wallet look elsewhere as Samsung wants $180 to repair these buds once they die of a well known failure they refuse to admit is of their own lackluster QA process. Truthfully all of this is a shame as the buds themselves were actually outstanding while they worked, but having such a catastrophic failure this early into their life and being told by the manufacturer that this isn't their problem has turned me off of Samsung buds forever. *note* I would add pictures and videos of the error occurring but Samsung currently has these buds at their Texas repair center and will not return them unless they have their $180

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day ANTHONYG, thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Bids3 Pro. We value your feedback as we continue to make improvements on our product line to better suit the needs of our customer base. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. Please take a moment to review, "All about your Samsung earbuds’ battery life" and "Sync the Samsung earbuds to each other" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    I love them. Best invention ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these to everyone. Great buy. So worth every penny..,.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome product, got it for my son on Christmas and he lives it !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and noise canceling..nice case can see battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them before just got a second pair. So i have a back up pair

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They are okay !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work alot and some times have thin gloves on. I have to end up taking my glove off to answer calls. Also mowing the grass i can barley hear the music over the mower

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey JaysonS, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. To answer calls on your Galaxy Buds3 Pro without touching the blade stems, please enable Voice Commands in the Galaxy Wearable app to say "Answer" or "Reject". You can also configure Auto Call Answer in phone settings to pick up automatically or use head gestures to nod. Feel free to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Let us know afterward if you would like further assistance by contacting Support. Thank you for being a faithful Samsung customer. - Debra Samsung