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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4383 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the sound quality as the standout feature of this product, with many users also praising its comfortable fit and impressive battery life. While the design, connectivity, and overall feature set receive positive feedback, some users have expressed minor concerns regarding the sensitivity of the touch controls and the maximum volume levels. Overall, the product is highly regarded for its performance and user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,383 reviews
  • Rated 5 out of 5 stars

    Best Product i've got from best buy thank you!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything from this item and from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a mother's day gift for my mom , and she is able to use it with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones my mom really loved them. I recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ones ive had. Got the 2s when they came out but these blow them away. So glad i went with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro buds 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they are working perfectly. Haven't needed to adjust or return them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great experience being at the store. It was new store, and the people were really nice helping me in my needs and questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant imagine life without them!! Feels like a huge leap into the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, just need a customized case with a clip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright I like how its advance it is from my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Amazing sounding earbuds with way too many issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely terrible. These earbuds are the worst Samsung product I have ever owned. What's unfortunate is they actually sound very good with deep punchy bass but it's not worth it with all the issues. First major issue is they don't fit well at all in ear. They constantly fall out (of course will be different with everyone as everyone's ear size is different) which required me to purchase an accessory to keep them in. Second major issue is a charging issue. The junk earbuds kept saying there is moisture detected and wouldn't charge. Third issue is I owned 3 pairs of these trash earbuds and all 3 have the same issue after 3 weeks. The right earbuds bass is significantly less the the left. 5 stars for Best buy with amazing customer service letting me return this junk after the return policy was over. I don't recommend these earbuds at all. Constant problems and a terrible product from Samsung which is sad because I really wanted to like these but all these issues is just ridiculous!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the inclusion of two extra sizes of ear tips for a better fit. They paired easily with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buds3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great buds with great features!! You wont regret getting these!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, I don't know why I didn't get them before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are great. Would reccomend the app is also easy to figure out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung buds 3pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery does not last long Short talk range between phone and ear buds

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day CW01, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative while improving our product line to better align with your needs. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more.
      In order to remain connected, most Bluetooth devices need to be within 30 feet of the phone or tablet that have been paired with. Also check out, "Bluetooth device won't stay connected to Galaxy phone or tablet" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. If you have any questions or if you would like further assistance after reviewing the resources shared, please let us know by reaching out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These handle the sauna heat better than any others but sometimes they dont seat right in the charging case

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Batteries not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks bad. My old FE buds work better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there JohnM, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you're experiencing less than optimal battery life on your Galaxy Buds3 Pro, check out "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. If you have questions for us after reviewing the resource provided, let us know by reaching out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great the only issue i have with it is that rhe case dies fast and when the case dies the headphonea are unusable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience overall!! Awesome product and an even better protection plan. Geek squad protection is where its at!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good just seems like the case is not such good quality.

    I would recommend this to a friend