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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3310 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,310 reviews
  • Rated 3 out of 5 stars

    Decent, if bought new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I picked them up, they didn't come with the medium sized eartips, and the case was super scratched for it to be considered, "like new"

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy BrodyE, thanks for taking the opportunity to share your feedback with us about your purchase of the Samsung Galaxy Buds3 Pro. The advertised Galaxy Buds3 Pro box includes: Buds, Cradle, Quick Start Guide, USB-C Cable, Leaflet, Ear tips. We suggest reaching out to BestBuy Support: (1-888-BEST-BUY) (1-888-237-8289) for further assistance. If you have any other questions for us, please do not hesitate to contact Support. Thanks for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Samsung Pro 3 Ear Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these for about 1 month now and honestly wish the battery lasted longer. There have been so many times i put them in the case to charge and then after a hour they are still not charged cause they at times wont charge in the case unless you wiggle them. I know others with these ear buds and they love them and dont have any issues so maybe i got a faulty pair not sure.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Overall okay product. To expensive

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio was satisfactory but the feel and quality of it was cheapy. I returned it. The air pods sound and feel much better with noise cancelling that works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of ear buds, stays in ear better then my buds pro2. Sound quality is great and the 360 surround is neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very smooth and good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case battery needs to improve....it goes less than 50% in just 1 day

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not charging on one earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise canceling was great. But like some other reviwers one of thecearbuds did not charge. Highly disappointed as my bud pro 2's were great i loved them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day ErnieD, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy BUds3 Pro. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. Please take a moment to review, "Samsung earbuds do not turn on or charge" to conduct some simple troubleshooting steps on your device to help resolve what you have described to be experiencing with your Galaxy Buds3 Pro. Let us know if you have any questions for us afterward by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had ear buds before I use the right one mostly. I'm still trying to get the right fit for my left ear. They were easy to install. The sound is clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them ! Definitely worth the price..highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. They do the job accordingly and I can't really think of anyone else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, best earbuds i have used compared to the beat studio earbuds. Fantastic sound and battery life. Its easy to connect to your phone. Fantastic product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone call quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone quality cancels out back round noise. Just falls out of my ear after few hours of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love mine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely samsung created the best technology love mine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. The battery however doesnt seem to last as long as the buds 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have bought them sooner. I will be buy another pair for Christmas for my wife she doesn't know it yet so don't tell her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My experience with this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product i have a very great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ..............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say they are great my husband loves them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great, missing additional ear replacements

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just missing the ear buds pieces for fitting. Otherwise, works great

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, i can do anything with hands free, i recommend this buds

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's whatever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a ton of small issues like feedback if you put them in wrong and one side occasionally not working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ryan, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Buds3 Pro. We know how disappointing it can be when your device is not operating as intended or expected. For the feedback you mention experiencing with your device, this is most often occurs when you are covering the microphone of your earbuds when placing them in your ears. For the earbuds you always operating in tandem, we have a few articles available to assist you with this experience titled "Sync the Samsung earbuds to each other" and "Connection issues with Samsung earbuds". We also have our team of experts available to assist you directly through chat if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth Samsung