Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 6585614
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
It's whatever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a ton of small issues like feedback if you put them in wrong and one side occasionally not working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ryan, thank you for taking time out of your day to provide feedback on your Samsung Galaxy Buds3 Pro. We know how disappointing it can be when your device is not operating as intended or expected. For the feedback you mention experiencing with your device, this is most often occurs when you are covering the microphone of your earbuds when placing them in your ears. For the earbuds you always operating in tandem, we have a few articles available to assist you with this experience titled "Sync the Samsung earbuds to each other" and "Connection issues with Samsung earbuds". We also have our team of experts available to assist you directly through chat if you continue to experience frustrations with your device. Thank you for being a Samsung customer. -Elizabeth
Earpods
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earpods were warrantied to me and they are still the best earpods that i have ever used. Great sounds they fit great
I would recommend this to a friendSamsung buds from best buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great set of buds. Best buy customer service was very pleasant. I ordered online and pick up same day. Buds were on sale and got a great deal. Very happy with my purchase. Definitely will be a returning customer.
I would recommend this to a friendDecent Earbuds Ruined by Firmware & Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst earbuds I've purchased. The form factor is outdated but can easily be fixed with some earbud covers. This is more or less a non-issue that can go away with a $7. Sure, it sucks to have to spend more money to make them comfortable, but if they worked as intended it would be well worth it. The real pain is the firmware which is incredibly buggy. For instance, the built-in software eq that you get in the Samsung Wearable app ONLY applies the eq if one earbud is in. For two, it will disable alltogether. They will clip with no eq boost on volumes well below the safe listening threshold, and the clipping seems to be software guided. The only setting I've found that might cause the issue is sound normalization, which I've toggled on and off for testing. If you turn your volume down to a low level, then hold volume up, you can hear the dampening effect work at a delay between both volume increase and earbud, as the volume will increase in both ears, then the dampening will happen in one ear, then the other after. I've found other mentions of this issue on the Samsung support forums from 5+ months ago, and other mentions on similar forums referencing the issue occurring nearly 10 months back from the date I am reviewing. The dampening effect seems to be reduced when in adaptive mode, but the audio quality in general also seems to be reduced in this mode. Unfortunately, this issue didn't start immediately. Otherwise, I would request a refund & find another option. This is especially painful, given the fact that every feature offered with this earbud is offered with others, including the eq, which can be supplemented with apps in the play store if other brands don't happen to include one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha RussP, thanks for taking the time out of your busy day to share your experience with using the Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung offers a warranty for manufacturing defects in materials and workmanship. When you have the time available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra
Good but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounds. Does not hold charge as long as expected
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing good about these buds is the sound, if ANY foriegn material gets in the case they wont charge at all. When they do charge either the left or the right will/wont charge, this is my 2nd pair same issues. Dont recommend especially for welders
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JrM88, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions or if you would like any assistance, please feel free to reach out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
My Ear companion
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST OF THE BEST. I have used it and loved. It is a great gadget to have
I would recommend this to a friendAir buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best air buds i have ever owned. No more cheap ones for me.
I would recommend this to a friendGreat Wireless Ear Buds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great ear buds, i have used the other Samsung buds but these have lasted the longest and worked the best
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to give thae a try after my M&D MW07 Plus were getting old. Happy so far.
I would recommend this to a friendGreat Earbuds
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good in sound and quality, I'm just not a fan of the blade.
I would recommend this to a friendBuy it. You won't regret it.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you buy them, you won't leave the house with out them
I would recommend this to a friendbuds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect product, i can't live whitout it, i will buy some for my wife
I would recommend this to a friendGalaxy bud3 pro
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and excellent technology…!! Love my new earbuds
I would recommend this to a friendSilicone tips
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this product I waited for so long due to the silicone tips breaking off and it being on back order i had mines a month from today and already my silicone tip broke off on my left one. Never again will i buy a Samsung product. The design is so ridiculous.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there AlexisC, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. When changing the ear tips on your Galaxy Buds3 Pro, make sure to choose the tips that fit your ears, and change them properly using our guidelines. Be careful when handling the tips and avoid using your fingernails when pulling off the tips, as they may tear. Feel free to check out, "How to change the tips on your Galaxy Buds3 Pro" to learn the most efficient way to change out your ear tips. If you would like any further assistance or if you have any questions for us, let us know by contacting Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent..….………………………………………………………………………………@@……………*
I would recommend this to a friendEarbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, love how loud they can get. Also the music goes down a bit when talking to someone
I would recommend this to a friendNice nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice nice nice nice nice nice nice nice amazing…..
I would recommend this to a friendGood job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you enter the store an excellent job, the attention of first quality.
I would recommend this to a friendA bit disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They slip out easy. Good sound but not comfortable to wear.
No, I would not recommend this to a friend