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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3370 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,370 reviews
  • Rated 5 out of 5 stars

    Best buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds on tthe market that you can buy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Overpriced trash

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds are not comfortable, difficult to swap cushions, and constantly fall out of my ear canal. I dropped, and lost one in a rain storm, jumping over a puddle. Cannot pair with another solo one….just out the cost.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Jamie, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your candor as we strive to improve the functionality and performance of our product line. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to review "How to wear your Samsung Galaxy Buds3 and 3 Pro." Also feel free to check out, "Use a single Samsung earbud with your phone" and "How to change the tips on your Galaxy Buds3 Pro" if you would like to utilize the earbud you have available. If you have any questions or if you would like any further assistance afterward, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Theyre good but not meant for my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality earbuds, but it doesnt fit in my ears well. So not meant for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buys

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy ear bud pros are great just like the ppl who work there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds3 Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Definitely would recommend, Like that you change the size especially for those of us that have smaller ear canals.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Not terrible

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weird sounding bad noise cancelling and overall bad headphones

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them had air pod before these are way better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds ive used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buds have been fantastic and im very happy with their ease of use and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as AirPod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with comfort and noise cancellation. As good as may be even better than AirPad pro.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Won't charge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One or the others won't charge at random times And have to check on them to make sure they will be ready when you need them

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there OscarC, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro aren't charging properly, please check for debris on the charging contacts of the earbuds and the case. Ensure the earbuds are properly seated in the case and the charging contacts are aligned. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    I could have bought cheaper and been happier.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately im not in love. The fit is infinitely better than the Buds2. The design it a little much. Like color coordination with different ear different color was too much. But the shape is sleek. I am not a fan of the touch response because its not reactive enough. And i bought it for translation capabilities and it doesnt work They disconnect randomly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there LaurenR, thank you for finding the time to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Select Galaxy AI features require compatible Samsung Galaxy phone, Samsung account login and language preset (English and Spanish pre-installed; other languages require free download). Results may vary. However, without having more information available and without being able to ask you any follow up questions to probe further, I suggest contacting Samsung Support at your earliest convenience for further assistance and/or help with troubleshooting. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Quality isn't where I expected it to be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The left earbud didn't work with the first pair I received. When trying to have replaced, i was transferred to 4 different departments before someone helped me. The second pair I received has a constant buzzing sound in the left ear and doesn't recognize that the earbuds are in place to activate noise cancellation consistently.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DaniellenR, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Also check out, "Use Active noise canceling on your Samsung earbuds" to learn more about using this feature. Feel free to reach out to Support if you would like any further assistance after reviewing the resources that have been shared, please do not hesitate to contact us. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Holds no Charge yet it Sounds Amazing!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the buds....the case doesnt hold a charge well and its like pulling teeth to get the buds to charge when case is fully charged or even partially. Get error msgs bout charging and lack there of multiple times a day! Sound quality is amazing! AI translator is so kool! I love them....except the charging which is extremely important and now tedious!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JenniferF82, thanks for taking the time to review your Samsung Galaxy Buds3 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you're experiencing less than optimal battery life on your Galaxy Buds3 Pro, please take a moment to review, "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. If you have any questions for us after reviewing the resource that has been provided, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Galaxy pro 3 earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my galaxy pro 3 earbuds. They have so many features than my old samsung earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy's the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best buy, i always shop with best buy they never did me wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them for a while and still work great no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall ecperience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and even better protection plan through geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bud pro3

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I just wish they made changing the ear tips a little easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So lightweight the buds are. It was easy to pick up from the store. The setup required a bit of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! Ear peices fit well in the ear. Easy to use. Overall just a great product!

    I would recommend this to a friend