Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 6585614
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
Worked great, till they didn't
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them in October of 24, 5 months ago, right ear bud wont connect anymore.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there KellyS, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to review, "Sync the Samsung earbuds to each other" and "Restart or reset your Samsung earbuds" to help resolve what you have described to be experiencing with your Galaxy Buds3 Pro. If you would like further assistance afterward, let us know by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
Not apple friendly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not nearly as loud as I expected in the app doesn’t work with Apple products
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TylerJ, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To adjust the Galaxy Buds 3 Pro volume, please visit the Galaxy Wearable app and adjust the Galaxy Buds3 Pro in the Galaxy Wearable app by setting the touchpad to control the volume, increasing it to max, and then changing it back to your preferred setting. Additionally, clean the earbuds, ensure a proper fit, check for software updates, and adjust the EQ settings within the app. Hope it helps! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Sound quality
I'm allergic to these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great but they caused me to have an ear infection and horribly clogged sinuses.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We value your thoughts as we strive to make improvements on the functionality and design of our product line. When you wear canal-type earphones for a long time, the humidity increases inside your ears and it may cause skin irritation or contact dermatitis such as inflammation of the outer ear. It can also occur when using other manufacturers’ canal-type products. If you feel ear pain or skin irritation occurs while using the earbuds, please immediately stop using the device and visit your doctor for consultation. We recommend removing the earbuds periodically from your ears so that the humidity inside the ears can be lowered when using the device for a long time. After prolonged wear, please dry your ears and clean the earbuds and ear tips regularly to prevent any problems. Feel free to review, "How to clean your Samsung earbuds" to learn more tips and tricks. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Support. Thanks for being a faithful Samsung customer. - Debra
- Pros mentioned:Fit
No bass and not loud. They just sit on your ear.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bass what so ever, very flat sound. Buds pro2 blows this away. Buds fit tight into ears. These just sit on your ears. I love alot of bass and this is flat on all accounts. don't know about battery because I returned them 15 minutes after I bought them.
No, I would not recommend this to a friend Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im so sorry but Samsung did make a good product on these! First time ever! Ive been with Samsung since the Samsung S 3 and the reception and the sound was horrible! No matter how many times i adjusted it people couldn't hear me talk on them so very sorry! It was the only time Samsung failed me and we have been through some things in life together promises Robert Dwayne Porter still wont leave Samsung over an expensive mistake actually looking at a new Samsung smart phone...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there RobertP, thank you for taking the time to share your feedback with us about your experience with using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. If you have any questions for us afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thanks for being a faithful Samsung customer. - Debra
Wont charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds when they will charge but they are so hard to get to charge that they are not worth buying
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DavidJ, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like any further assistance or if you have any questions for us, please do not hesitate to contact Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
Amazing sounding earbuds with way too many issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. These earbuds are the worst Samsung product I have ever owned. What's unfortunate is they actually sound very good with deep punchy bass but it's not worth it with all the issues. First major issue is they don't fit well at all in ear. They constantly fall out (of course will be different with everyone as everyone's ear size is different) which required me to purchase an accessory to keep them in. Second major issue is a charging issue. The junk earbuds kept saying there is moisture detected and wouldn't charge. Third issue is I owned 3 pairs of these trash earbuds and all 3 have the same issue after 3 weeks. The right earbuds bass is significantly less the the left. 5 stars for Best buy with amazing customer service letting me return this junk after the return policy was over. I don't recommend these earbuds at all. Constant problems and a terrible product from Samsung which is sad because I really wanted to like these but all these issues is just ridiculous!!
No, I would not recommend this to a friendHonest Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life with active noise canceling only lasts about four hours.
No, I would not recommend this to a friend- Pros mentioned:Battery life
Translation Feature is a complete JOKE!!!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these in the hopes of being able to use the translation feature at work and per usual with Samsung products lately, I was sadly disappointed. They sound just ok, which for a flagship product is a joke. Do have to say the battery life is extremely good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha k2board2003, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. The Galaxy Buds3 Pro require a compatible Samsung Galaxy phone in order to utilize select Galaxy AI features like Real-Time Interpreter. Without knowing more details regarding what you may be experiencing with your Galaxy Buds3 Pro and without being able to ask you any clarifying questions, I recommend reaching out to Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra
High price tag for what you get
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean they are ok headphones but for the price i was expecting more i have a pair of jbl buds that are 50 bucks and out perform these.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there TonyM, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our product line. If you would care to provide feedback with us regarding the performance, durability, or functionality of your Galaxy Buds3 Pro, please feel free to reach out to Support. We'd love to hear more from you! Thank you for being a valued Samsung customer. - Debra
Don't buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price dropped and the 12 day return window has closed so Best Buy won't honor price guarantee. Best Buy isn't the same buy your electronics from somewhere else.
I would recommend this to a friendMeh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special. Sounds about same as buds 2 pro. Skip on it or wait for it to go on sale
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there MsMiku, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Buds3 Pro or if you would like any further assistance, please feel free to contact us again at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
Fail
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me begin with these things have no battery life. A few hours and they're dead. Second after only two weeks the right side bud will no longer charge. The return window on them is only two weeks so now im stuck with a very expensive failed product at the mercy of samsungs warranty process.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey BKenney. We see that you reached out to share your thoughts on the Galaxy Buds3 Pro. Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To conserve battery power on your earbuds, follow these tips: When not in use, keep the earbuds in the charged charging case with the cover closed. Additionally, adjust the notification settings using the Galaxy Wearable app if you're using an Android phone, or adjust the notification settings in the Galaxy Buds app if you're using an iOS device. We also noted that you are having challenges connecting the right bud. Please check out our article called "No, low, or poor audio quality on Samsung earbuds" for options to help troubleshoot. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists after doing so, please reach out to us at Support so that we can further assist you. -Kelvin
Bad value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for what you're getting. Find better.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha VicM, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. If you would like to provide feedback with us regarding the performance, functionality, or durability of your Galaxy Buds3 Pro or if you would like any further assistance, please feel free to contact Support at your leisure. We're always happy to hear from you! Thank you for being a steadfast Samsung customer. - Debra
Broken after only 5 months. Won't charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after only 5 months of using. Left side won't charge. Cleaned it. No luck. Poor quality. Don't waste your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Dopey, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
Poor Design and Functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ear cushions don't stay attached to the ear bud for comfortable wear. They easily fall out the ear and if it stays in the ear you can't touch it or it will fall off and often the cushions will get stuck in the ear and the ear bud is too heavy to stay attached. totally not worth the money for the benefits it is suppose to offer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there JosesettaJ, we are grateful for your feedback on your Samsung Galaxy Buds3 Pro. We know how vital the ideal fit of your earbuds is to you for prolonged usage and immersive listening. We have some articles available to help you with the fit of your earbuds, and the attachment of the tips to the device itself. These articles are titled "How to wear your Samsung Galaxy Buds3 and 3 Pro" and "Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit". We also have our team of experts available if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work as well as cheap prepared for my standpoint
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day VictorT, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with whatever you may be experiencing with your Buds3 Pro, however, we need more details regarding what may be occurring with your device before we can do so. Please feel free to reach out to Support if you would like further assistance with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
Not for me but definitely give them a try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fitment did not work for me. Although i gelt they were comfortable, the built in fitment sound sensor kept indicating a poor fit. Ultimately returned product to search for something else
I would recommend this to a friendBrand response from Samsung
Posted .Howdy TerryD, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Wearing your earbuds properly is very important for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you have any questions or if you would like any further assistance, do not hesitate to contact Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is not what was pictured. They came with hard tips not soft rubber
No, I would not recommend this to a friendIssue
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My box charge doesn't wor. It shows battery life stop charging
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy JosealejandroM, Thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your leisure. Thank you for choosing Samsung! - Debra