Customer Ratings & Reviews
- Model:
- SM-R630NZAAXAR
- SKU:
- 6585614
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Buy the Buds Pro 2 instead
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my Samsung Buds Pro 3 at launch. So I have been using them for many months. I use my ear buds not just for working out but doing chores around the house. I love the Buds Pro 2 and was extremely excited for the predecessor. The only redeeming thing these Buds have to offer is their noise canceling. It's probably the best I'm the business! But the sound quality is the same as the Buds Pro 2. The biggest factor for me giving these a 1 star review is the fact that the right ear bud is never charged. I have to sit and adjust it for several minutes to make sure it is sitting perfectly in its slot within the case or else it stops charging. There have been so many times I've left the ear Buds in the case charging and I'll open the case to use my Buds and the Case will be at 100%, the left earbud will be at 100%, and the right ear bud will be at 45%. I have contacted support and they just tell me to take them some where that isn't close by to have them looked at. I wish I had returned them sooner. Also, they die really fast. You might be lucky to get 2 hours.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Momo, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your Galaxy Buds3 Pro and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a trustworthy Samsung customer. - Debra
Not worth the price but not a bad pair of earbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It might be the getting used to the stem. the audio controls are questionable. Feels flimsy. The Led does nothing but look cool and drain the battery. Samsung find feature is meh at best. Now the cool part they are pretty nice with ANC and the sound isn't bad. If you can get them as a package deal then definitely worth it. Otherwise its a first gen of a new design. Bugs abound. Still works great with all android devices. Tested: Motorola, samsung: S21,23
No, I would not recommend this to a friendThis doesn't work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anyone who is thinking of buying this kk i recommend not doing it and looks for anyone else, I bought them and the first week everything is fine but then they are downloaded too quickly let that pass but now it turns out that every time I use it they cannot be charged in the case because they are supposedly wet and I don't even sweat when I use them at home but for some strange reason this reason because they are bad and I don't even like going for the guarantee because I throw away the ticket.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Anzaro, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you would like any further assistance or if you have any questions for us, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones no issues not using as much as i thought but definitely a solid product
I would recommend this to a friendHard to accomplish simple tasks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like them but they seem to have to many funtions close together making it hard to complete a wanted action. You have to watch a youtube video a cew times to half way understand the how toos. For this amount if money, the actions should be alot easier to accomplish.
I would recommend this to a friendBrand response from Samsung
Posted .Salutations MarkB, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. We understand that transitioning to new devices can feel overwhelming at times. This is why we offer a wealth of resources to our customers to help make the transition feel as seamless as possible. Feel free to take advantage of the device manuals, interactive simulators, video tutorials, and software updates that we have readily available for you online! Feel free to reach out to us afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra
Terrible design
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came from a pair of Sony WF-1000XM5's, and there is no comparison. The Samsungs are garbage when compared to the Sony's. The fit is horrible, and i cannot get a tight seal in my ear regardless of the which tips i used. On top of the poor fit, the control functions require you to "pinch" the stem of the ear bud. This causes the headphone to move around and lose what poor seal i was able to get in my ear. I will be returning these headphones and spending the extra $100 for a new set of Sonys.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JayL, thank you for taking the opportunity to share your experience with using the Samsung Galaxy Buds3 Pro. Your thoughts and critiques are invaluable to us as we strive to improve the design and functionality of our product line. Wearing your earbuds properly is very important for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you are aware, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." The Buds3 Pro offers intuitive touch controls using pinch and swipe gestures on the blade of each earbud. You can easily customize these controls in the Galaxy Wearable app to control music playback, answer calls, adjust volume, and more. If you would like to share additional feedback with us or if you would like any further assistance after reviewing the resource shared, do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra
Galaxy buds 3
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a little to get used to the new style. Coming from the buds 2 pro
I would recommend this to a friendSlippery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slippery the design is not pleasant in the ear it might be better for others sound is ok
No, I would not recommend this to a friendGalaxy Buds 3 Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 month ago and they are amazing! Would definitely recommend.
I would recommend this to a friendProne to many issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most notably changing/replacing the ear tips, because of how difficult it is to take them out you do risk breaking the tips and the Buds themselves. Not to mention the constant moisture detected error that will not go away even with placing these and the case on a fan. I do plan to refund/return these after seeing how much of an issue this is online. I'd avoid these entirely. Not to mention everything I tried with these earbuds are average at best. Only the transparency mode is actually good while the ANC is not as good as even $100 earbuds. (Soundcore Liberty 4 Pro do a much better job with ANC and even audio quality, only transparency was it's weak point but it's manageable) That and the battery life is awful. Using these for a 4 hour workout/walk brought the buds to 15% battery. That's laughable. I cannot recommend these even if you have a Samsung phone. Get another set of buds or go with something cheaper.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy MrBurns, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand how frustrating it may be to change out your ear tips. To make the process as streamlined as possible, please take a look at "How to change the tips on your Galaxy Buds3 Pro." The moisture detection error means the device's charging case (or potentially the buds themselves) has detected moisture or a foreign object in the charging contacts, preventing charging. Please ensure that your case, earbuds, charging port and contacts are dry or place in a well-ventilated area. You can also clear your USB cache afterward to help resolve what you have described. The Galaxy Buds3 Pro can provide up to 26 hours of play. Please take a moment to review, "The battery life of your Samsung earbuds" if you would like to learn more about battery expectations. Please feel free to reach out to Support after reviewing the resources shared if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra
Worst Samsung earbuds ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these earphones twice, both times there's been a charging issue. I remember having the Galaxy Buds Plus back in 2020 they were great, battery, sound, fit, mic not so much, and friends have the GB Pro 2 and they are fantastic, but then this product comes around and has great controls, good sound quality and noise cancellation plus great mic (whenever it's not bugging out), but of course they have the biggest issue of all the charging case not charging the earbud. I am giving then 1 star because I can't give them a lower score and at least the remaining features work somewhat, but it's truly a depressing flagship. Samsung fix your stuff. It's been more than a month already since left bud doesn't charge properly. Just waiting on Sony to release news on the XM5 successors and just lose this sad excuse of earbuds. Don't buy you're doing yourself a favor because I am a Samsung user and still not worth the trouble.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there KumagawaMisogi, thanks for taking the opportunity to share your sentiments with us regarding your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device: 1. Check for debris on the charging contacts inside the case and on the earbuds. 2. Ensure that your case is charging correctly. 3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging. If you would like further assistance afterward or if you would like to share additional feedback with us, please do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra
WORST EARBUDS EVER! AVOID AT ALL COSTS!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the WORST earbuds I have ever owned! I bought them in July on preorder and was VERY excited!! That is where the nightmare began. FIRST They are uncomfortable and fit terribly! NEXT the left earbud would magically stop working even when on full charge. I would put them back in the charger and it would start working the next day! THEN the right earbud would start to die out in less than an hour. THEN it would not charge past 67% even when charged overnight. Then It wouldn't accept a charge at all and just died. Haver not been able to charge it in a week...now I only have the left bud working and it only charges to 82% even when charged overnight. They have never been dropped or damaged!! It has been VERY frustrating!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Greenyo79, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Without having more details available regarding what you may be experiencing with your BUds3 Pro and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are complete junk brand new out the box the silicon tip rips when i tried to take it off to put a different size on. The battery dies fast and the noise cancelling isn't very good i can still hear people talking at the gym. Calling isn't very good either people could barely hear me sounded like i was under water or a robot. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there EvoTheFallen1, thanks for taking the time to review your Samsung Galaxy Buds3 Pro. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to change the tips on your Galaxy Buds3 Pro" and our video titled, "Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit" to help resolve what you have described to be experiencing with your Buds3 Pro. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to also check out, "The battery life of your Samsung earbuds" if you would like to learn more regarding battery life. If you can still hear outside sounds while using the noise cancelling feature on your Galaxy Buds3 Pro, that may be due to some ambient noise which can still penetrate, especially depending on the type of sound and the environment. You can also try adjusting the noise cancellation level in the Galaxy Wearable app to help combat what you may be experiencing. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Take a moment to review, "How to wear your Samsung Galaxy Buds3 and 3 Pro" and "No, low, or poor audio quality on Samsung earbuds" to learn more about fir and to help resolve what you have described to be experiencing with your audio quality. Feel free to reach out if you have any questions after reviewing the resources provided or if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra
- Cons mentioned:Touch controls
No touch controls!! Don't buy.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except there are no touch controls to change the volume, music track, etc. The stem is very hard to hold because of a very small triangular design. Makes holding nearly impossible. All the other features are great but because there is no touch control I cannot reccomend these. Do not buy them. Bad design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mark, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important specific features of your earbuds are to you on a daily basis. The Samsung Galaxy Buds3 Pro do have new pinch features on the stem of your device to pause/play music, change the track forward or backward, and change the volume by sliding up and down. We have available online the full device manual to help you with these features and align the options of settings to your needs. Thank you for being a Samsung customer. -Elizabeth
D0 NOT BUY THESE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are an active listener in all climates and situations DO NOT BUY THESE. I have bought 2 pairs and both pairs have broken. Simply because i work outdoors in climate, or even possibly because i have these poor quality pieces in while doing the dishes. If your hands are even remotely wet, you go to change to song, pause, or do anything via the controls on the earpiece, they will break. The plastic doesnt fit my ear, to the extent i had to buy third party foams that worked perfect. So that was the first pairs problem so i gave the benefit of the doubt. The second pair, same thing. Wont charge after 2 weeks of use. I gave my due diligence with the second pair too, making sure to dry my hands before touching them. Keeping the base far away from moisture. But alas. Still the same thing happened. So im done with any and all of this product.
No, I would not recommend this to a friendSounds fine, everything else isnt
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pinch controls are bad and super inconvenient especially if your working where gloves or with dirty hands you dont want to rub across your cheek, they dont stay in your ear well at all and even if they arent falling out by themselves their protruding stems catch on anything they can to yank themselves out, they're also just big clunky and look bad with bad color choices
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jared, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like to share any other feedback with us or if you would like any further assistance after reviewing the resources shared, do not hesitate to contact Support. Thank you for being a treasured Samsung customer. - Debra
Poor quality and even worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality the right ear bud failed to charge after 30 days of normal use deemed unrepairable now they want another 200 dollars to replace them highly recommend you go with any other brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vgreatthearpy, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your Galaxy Buds3 Pro, but we need more details than we currently have available before we can do so. Please feel free to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
No good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Total waste of money. Sound quality is sub par, connectivity is sporadic. Not a fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JohnR, thanks for taking the opportunity to review your Samsung Galaxy Buds3 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you have described to be experiencing with your Buds3 Pro. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra