Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 10732174
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Love them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my earbuds but for some weird reason the right ear quit working but besides that they are my favorite
I would recommend this to a friendCharging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets 3 stat because the ear buds are a pain to keep charging. Youve always got to move them around to keep the earbud charging. The case charges perfectly the ear buds are a 50/50
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Michael, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Galaxy Pro buds 3
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them better then the first ones and second ones so far have not had any issues with my ears like the Pro 1 and like the new features they have with them as well.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! I haven't used any earbuds in years because people usually had trouble hearing me. Thought I would give these a try and they work great and callers have no trouble hearing me at all.
I would recommend this to a friend- Pros mentioned:Sound quality
**VERY DISAPPOINTED**
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Longtime Samsung Galaxy user. Traded in my Buds2 Pro's for credit towards the Buds3 Pro's: - sound quality about the same - charging is very problematic and have problems getting them fully charged - earbud charge does not seem as long as Buds2 - switching between devices is harder than it should be. (E.g. I have to often disable Bluetooth on my phone to connect to Peloton) I've upgraded firmware to latest version and still find them problematic. I would not recommend them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha RichM, thanks for taking the opportunity to share your experience with using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. If you're experiencing less than optimal battery life on your Galaxy Buds3 Pro, check out "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your device. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. To achieve seamless connection with your Galaxy Buds3 Pro and other non-Galaxy devices, ensure the earbuds are paired via Bluetooth, and consider using the Galaxy Wearable app for Samsung devices, or the Bluetooth settings for non-Samsung devices. If you would like any further assistance, please do not hesitate to contact Support. We're always happy to help! Thank you for being a faithful Samsung customer. - Debra
Great new pros
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. So far so good. Don't really have anything bad to say about them! The only gripe I do have is I'm not really sure if I feel comfortable using them at the gym due to the fact I don't know if there's a water resistance or sweat resistance. Other than that, they're pretty great
I would recommend this to a friendBetter then airpods
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better then air pods. Ive had both. And by far recommemd these.
I would recommend this to a friendTerrific earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best earbuds better than airpod pros. I love using them at work.
I would recommend this to a friend- Pros mentioned:Sound quality
Awful redesign
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a big fan of Samsung buds for years. I was concerned when it was announced that the Buds 3 would be similar to Apple Air Pods. Now that I have these I can confirm that these are a step in the wrong direction. The touch/pinch controls are very inconsistent in working, most of the time it's faster for me to grab my phone, unlock it, and do what I need instead of fumbiling around with these. Audio quality seems better than the Buds 2 pro, however that might just be me tricking myself into believing that it was actually worth buying these. You're better off going with the Buds 2/ FE. Hopefully Samsung will realize their mistake with the Buds 4.
No, I would not recommend this to a friend very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like my old airpod pros 2 except for samsung ecosystem so pretty good
I would recommend this to a friendGreat Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The moment I got them, in great condition, smooth connection, and overall worth the purchase.
I would recommend this to a friendExcellent bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect bluetooth. But not connecting multiple devices at the same time. Most bluetooth are not like that. I recommended this one the best among the equal
I would recommend this to a friendGood product bad support.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product once you figure out controls which is not easy. It is difficult to find a manual and the support app does not exist. For the price make sure to purchase protection/replacement plan.
I would recommend this to a friend- Pros mentioned:Sound quality
Just shy of great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my Galaxy Buds 2 and thought...if there's a version Buds 3, it must be better. While still good, I still miss my Galaxy Buds 2.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha GreatBuyer, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Buds3 Pro or if you would like any further assistance, let us know by reaching out to Support. Thank you for being a steadfast Samsung customer. - Debra
Great Pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift. All I can say is they are used all day for phone calls and music.
I would recommend this to a friendGreat earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great and my salesman that got the product was great.
I would recommend this to a friendBest so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best set of earphone's I've ever had, the only downside is there is an annoying squeak thats coming out of the right earphone from time to time.
I would recommend this to a friendExcellent buds pro3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!!! Love them!! Great for workouts!! I'm exercising more!!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works amazing, and I love it… definitely recommend
I would recommend this to a friend- Pros mentioned:Design
Steer clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and sleek design. Love that its so easy to connect with samsung phone. There are mpre bads then good. Hard to put back in case hard to skip songs and change volume. I havent had time but i will be taking these back
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there RandyN, thanks for taking the time to review your Samsung Galaxy Buds3 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
Feel free to check out the plethora of resources we have available for you to help become better acquainted with your device and its features. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being a loyal Samsung customer. - Debra