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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3657 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,657 reviews
  • Rated 4 out of 5 stars

    Good But Not Great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not bad at all. I love the noise cancelation, the 3D environment towards your head movements. Its loud, but my only gripe, is battery length. In my opinion, it doesn't last as long as you would like it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sound quality and fit is good but haven't used in workout to see if they stay in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality great sound and very confortable also the color is very cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta love the sound quality of and the silence it provides qhen needed. The size and the little case the ear peace comes in are another great thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a new pair, let alone a BT pair. I was undecided until 2 employees managed to talk me into this pair instead of the cheaper pair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second set of Galaxy buds family... since my old ones were no longer made. I love these, use them every single day, hours on end. The customizable sound and settings allows them to be tailored to your needs. I'd give it 5 stars but for me the fit has never been right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit in the ear perfectly. I appreciate the noise cancelation options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is absolutely amazing, but after continuous use the ear buds do get uncomfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Battery could last a little longer but other than that works great and connects good to phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best set of headphones samsung has made. The battery life is great. The sound on these are my far the best sound from listening to music to phone calls. I highly recommend these to anyone looking for a pair.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung - Galaxy Buds3 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ''These earbuds have great sound quality, but I've had one issue - the left earbud tends to fall out of my ear, so I've been using the right one only. Hopefully, this can be improved in future designs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall pair of earbuds I've had for the price, I got these when they were on sale for $150 and the quality meets the expectations. Would recommend to anyone and everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds pro 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. Much better design than previous ones. The sound is amazing with all the features too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Quality and Features

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic call quality and it blocks out everyone from hearing my kids in the background (which is huge because they can be noisy!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound and very comfortable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good they have multiple settings for the sound and they seamlessly work with my Samsung phone I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, good volume, sleek. A lot better than the JBLs I replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, doesn't fall out of ears, clear sound

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound, bad tips, average battery life

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent. Features are awesome. Only gripe I have are the ear tips. The medium ones already ripped and are now useless. The tips lock into the buds way too tight and are difficult to remove, even when following all the directions. Using the large tips right now and are a little bit uncomfortable in the ear, but will have to endure until the memory foam tips arrive. Would have rated 4 stars for that but my annoyance with that had remove another star. No reason for the tips to be that difficult to remove. Battery life is average. I do have most bells and whistles on. I mean, why buy something like this and not use them to their full potential, right? Seriously, battery tech should already be to the point where we should get a lot of time using our devices, but we're still stuck limiting things.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations DanielS, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Also check out, "How to change the tips on your Galaxy Buds3 Pro" to help with the installation of your new ear tips. Another great resource is "All about your Samsung earbuds’ battery life." If you have any questions afterward or if you would like further assistance, do not hesitate to contact Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how well they fit. Their ability to switch between my phone, PC, and tablet with very little effort is by far my favorite feature. The sound controls, both internal and external, are a strong too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall good, but with some issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. I've been having issues though with the left earbud charging in the case. Sometimes I have to take it out and put it back in the case and get it at a certain angle for it to start charging, from what I've read this is a fairly common issue. Also, I wish you could track the earbuds with both of them in the case. You can only track each individual earbud if they're outside of the case.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy BradenE, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra Samsung