Customer Ratings & Reviews

It's very good, bass sound is solid, it's comfortable.

Very clear and 360 audio best buy for daily basis use

Nothing like samsung earbud. still the best. I have been using samsung for years and they keep improving. the connectivity is smart and easy.

The only reason that I shop at Best Buy (instead of purchase through Amazon or direct with a manufacturer) is for the assurance that the product that I purchase will work for a reasonable amount of time under normal circumstances. In the case that something I purchased turns out to be defective, my understanding is that Best Buy would stand by the product they sold, support a loyal customer and replace the defective product for one that works. Best Buy would take on the hassle of dealing with the manufacturer to make things right. Welp, I was sorely mistaken. Best Buy is not the Customer Friendly organization that I thought they were. Last week, I was traveling for work and the Samsung Galaxy Buds3 Pro earbuds that I bought on November 3 of last year (only 9 weeks prior) stopped charging and subsequently working. There were no instances of dropping them or misuse since their purchase. I thought, "It's okay, I bought them Best Buy, they should be able to take care of me and make things right." Fast forward 5 days when I'm back from my work trip. I finally have the opportunity to go to the Best Buy store where I purchased them (Maple Grove, MN) and get this defective product replaced. I was sorely disappointed. Not only would Best Buy not replace them, the manager said that if I paid $50 more for their Best Buy Membership, only then would they maybe be able to do something (but don't forget about the other deals that the membership comes with!!!!). This part I clarified. $50 more to Best Buy, only then would they help me. The manager that I dealt with was also a captain of hindsight reminding me that if I had purchased insurance, he could've helped me. VERY insightful, not at all helpful. I had purchased the last 4 generations of the Galaxy earbuds from Best Buy, all of which still work to this day. Let me reiterate something, I take care of my products. I should not need to purchase extra insurance in case a manufacturer sells a defective product to Best Buy. Best Buy should be there for their customers. This is not about money. The ONLY reason to shop at Best Buy, good and fair customer service, I realize now does not exist. Going forward, I will be purchasing everything directly from manufacturers if that's who I need to deal with in the case of defective product situations anyway. I'm writing this for Best Buy's benefit... I hope Best Buy rethinks the way that they refuse to support loyal customers (I could go anywhere to spend my money) because I'd hate to see more people go through this disappointing experience. I'd love to write more, but the manger at the Best Buy in Maple Grove, MN made it very clear (and again I had him clarify this), even though I bought the defective earbuds from Best Buy well less than 3 months prior, Best Buy will pass the buck to me and I must deal with Samsung by myself to get something that works.

The earbuds sound great. The battery lif is about 5 hours.

They work really well, I wish they had slightly better noise cancelation.

Absolutely love the noise canceling feature!! Best ones I've own so far.

Great noise canceling ans sound quality. A bit pricey since inhad found better ear pods for 20$ less but i dont regret the purchase. Plus i have best buy protection in case which the other ear buds wouldnt have.

[Employee of bestbuy] Typically I only use the Samsung buds for eco-functions with my phone and making calls and I rarely use them for music or movies, THE BUDS3 PROS has changed that! The sound quality is greatly improved! Both NC and adaptative sound features are near flawless and very comparible to my Bose QC buds.

Great noise cancelling. Annoying app with whatever extras only works with Samsung phones, but otherwise syncs with my razr well enough.

Very good earphones and the sound quality is perfect

Nice bass. Easy to use. Charges quickly. Wish they came in all black but the gray and black look ver nice.

The samsug earbuds offer a quality sound and deflects 90% of the external noise when in operation. I do have a problem with the earbuds staying secure in my ear. The various ear fitting peices were tried to no avail so, I am constantly adjusting the earbuds to ensure they are secure.

Solid pair of headphones. Would recommend. Nice sound quality

Great Sound Quality, Although I'm experiencing issues charging. Hoping it will be corrected. Will change my review if the issue is resolved.

Sound is better than my AirPod Pros 2. So if you have anything besides an iPhone I definitely recommend these. Worth it!

I love these a lot. Everything about these earbuds is amaz8ng except for the fitment in my ears. I cant really give a bad review for the fitment because thats not on samsung at least in my case. But these earbuds are amazing and id recommend them to anyone.

Awesome, great sound easy to use Fits great in ears

Those headphones are amazing. I love the slide for the volume.

These didn't fit my ears an hurt after a short time! I wear ear bud 7 to 9 hrs a day. They were to big possibly, i tried different ear tips an they still hurt after an hour or 2! Had to return. Everything else was great an i really wanted to like them.