Customer Ratings & Reviews

Hi there BradleyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Wearing your earbuds properly is very important for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you have any questions for us after reviewing this resource, feel free to reach out to Support. We're always happy to help! Thank you for being a valued Samsung customer. - Debra

Hello Chris, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy Buds3 Pro are capable of automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling. These sound options provide an enjoyable listening experience when you’re playing music or answering a call. However, you can also manually enable these options using the Galaxy Wearable app. Check out, "Automatic noise adjustments on the Galaxy Buds3 Pro" to learn more. Also check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Let us know if you have any additional questions for us by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer. - Debra

Good day Bestbuyer, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your thoughts as we continue to make improvements on our product line, based on customer feedback like yours. The Galaxy Buds3 Pro feature a major redesign with a stemmed, blade shape, superior IP57 dust/water resistance, and better 24-hour battery life with ANC on. They offer improved sound with UHQ 24bit/96kHz audio, superior ANC, pinch/swipe controls, and voice control, compared to the pill-shaped Buds2 Pro. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra