Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 11123170
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Issues with charging ear buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with getting the headphones to charge in the case
I would recommend this to a friendBrand response from Samsung
Posted .Hi there EliteBuyer, thank you for taking the opportunity to share your recent experience with using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Samsung earbudes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones Came really quick!! Last minute Christmas gift!
I would recommend this to a friendThey are great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds but had one quit changing in first few months.
I would recommend this to a friendShop Somewhere Else If You Can
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a pair of Galaxy Pro 2 Ear Buds. They failed. I am a Total Tech Member ($179) per year. Because of my membership, they were under warranty for a replacement. I took them in and the rep asked if I wanted to updgrade, saying the 3's were a great upgrade. He assured me that if they didn't work for me, I could return and get the original ones replaced per waranty. I paid the extra $60 or so and upgraded. The Galaxy Pro 3's are inferior to the 2's. Noise cancelling doesn't even compare. I went in to my local store (Evansville) and asked for my warranty replacement and my money refunded for the updgrade, as promised by the rep. The lady at customer service processed my request and informed me that I owed them an additional $40. I informed her that this was a warranty return and that the additional money would make a total of $100 I would have to spend on a product that originally cost $119. She called the manager. Dude was dishevled and overweight. He informed me there was nothing he was going to do to honor my original warranty swap that is supposed to be part of the Total Tech program. We also have a home in Southern MO. I have found on more than one occassion that the store in Evansville is petty and unhelpful. I am sick of it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy CtimW, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we strive to innovate while improving the design and functionality of our product line. As you are aware, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please feel free to check out, "Use Active noise canceling on your Samsung earbuds" and "Automatic noise adjustments on the Galaxy Buds3 Pro" to help resolve what you may be experiencing with your device. If you would like further assistance afterward or if you have any questions for us, do not hesitate to contact Support. Thank you for being a steadfast Samsung customer. - Debra
Buds 3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. I was thinking that the ANC would be a bit better, but overall a good product.
I would recommend this to a friendEarbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item work nice and better than all the earbuds in the market
I would recommend this to a friendEarPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would definitely buy again for someone else.
I would recommend this to a friendHeadphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good liked it love the brand Samsung would buy agian
I would recommend this to a friendBrand response from Samsung
Posted .Howdy LidiaI, thank you for sharing your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We value your thoughts as we continue to make improvements on our product line. We're delighted to hear that you're pleased with your recent purchase. If you would like to share additional thoughts with us or if you would like any further assistance, please reach out to Support. Thanks for being a cherished Samsung customer. - Debra
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.... so happy with them.... l liked it.... and good price
I would recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my boyfriend Christmas gift and he loves it.
I would recommend this to a friendGreat earbuds, Terrible quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is absoluty great... But after a drop... It broke... A single drop because it slipped out of my ear, left earbud is now ruined... Right now i assume the microphone for the noise cancelling and ambient mode broke, the sound on the left earbud now sounds like a tin can...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Nate, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We offer extended warranty options to cover physical damage that may occur to your device, if it is not covered by the warranty. Feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Feel free to contact Support if you would like any further assistance afterward. Thank you for being a faithful Samsung customer. - Debra
Super
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent AirPods. Super recommend. It’s super super.
I would recommend this to a friend- Pros mentioned:Sound quality
They ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound and bass and find my buds features...
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Anthony, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. We're so happy to hear that you are enjoying all the features and the full functionality of your Galaxy Buds3 Pro. If you would like to share any other feedback with us regarding your purchase or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a faithful Samsung customer. - Debra
Galaxy buds 3pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process and fast delivery! Headphones are by far the best ones i ever owned.
I would recommend this to a friendGood Earphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Earphones to have for your samsung galaxy phones
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, its perfect for everyday use and abuse lol
I would recommend this to a friendLoveee them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order these for my husband and he uses them daily he loves them
I would recommend this to a friendBest sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my Earbuds. Best Thanksgiving Purchase ever
I would recommend this to a friendSatisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and money saving deals.....
I would recommend this to a friendGalaxy Buds3 Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got a free clear case to pre order the buds and had to almost a month to get them too.
I would recommend this to a friend