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Customer Ratings & Reviews

$189.74
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The comparable value is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 4183 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, with many expressing their enjoyment. They also appreciate the long battery life and the comfort of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 4,183 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one the best i recommended this product nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Best set of ear buds i have owned. E

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer these over the galaxy buds 2. I love them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped the case so many times and its holding up, case is durable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Delivered to Wrong Address

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My problem is not with the product itself, because the earbuds work great. It is with their method of shipping and BestBuy's lack of trying to make sure the customer was satisfied. They shipped through USPS which delivered my product to the wrong address, they have no photo proof to show where they delivered to so it is was impossible to track, but because they said they delivered them they closed my claim. If my neighbor 1 block over (same house number different street) was not honest, they would have has a nice pair of earbuds and I would have been left with nothing but the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best , this version is better , love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goodnnnnnnnnfjjdufufufudururueuehrhrheueueueueueueueu

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds every build!!!!!!!!!!!@@@@@@@@@@@@@@!!!!!!!¡!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best products

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My best experience its bestbuy, yall should check out their products and deals, you wont regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Them!!!They work so great & I use them everyday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my item very good for its price range

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hurt my ear

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter which ear plugs you put in, they still hurt your inner ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KevinB, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Better than airpods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the air pod pros. Paired with samsung phone, it has even mmore features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones, definitely an upgrade from my samsung buds 2.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Speaker was low

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work good for the first 2 hours then the sun was too low

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RUNAKOA, thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing. If you have any questions or if you would like further assistance afterward, please feel free to contact Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Do not buy, they are junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They quit working after 2 months, sent them in still under warranty to Samsung and they wouldn't do anything unless I paid them $200. It was said that the charge case had gotten water damage. I never warranty items because I take care of my things. I'll never buy another Samsung item again after the interaction I had with them on this.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings JordanB, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we continue to make improvements on our product line to suit the needs of our customers. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Without having more information available regarding what you may be experiencing and without being able to ask you follow up questions to probe further, I recommend contacting Support if you would like additional assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing service and products, I love to buy at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent and outstanding product one should prefer to buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Probably wasted my money!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are what I wanted, but they don't connect with my Samsung S22 Ultra, and I have received no help when I ask. I shouldn't need to make an appointment with the Geek Squad to get help with connecting. Very disappointing!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Happy, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy S22 Ultra cannot connect to your Galaxy Bud3 Pro, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue. Please feel free to review, "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your connectivity. If you would like any further assistance afterward, feel free to reach out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work, and the sound canceling is nice, but if i touch them the wrong way while Im using them they emit a high pitched squealing sound into my ear that makes me jump out of my skin. They connect easily to my other devices but that squealing makes me consider replacing them very soon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Meesh, thanks for taking the opportunity to share your experience with using your Samsung Galaxy Buds3 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you have described to be occurring with your Buds3 Pro. If you have any question afterward or if you would like any further assistance, let us know by contacting Support. Thanks for being a loyal Samsung customer. - Debra Samsung