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Customer reviews

Rating 4.5 out of 5 stars with 3746 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,746 reviews
  • Rated 5 out of 5 stars

    Pros 3 earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these they are easy to put on. They literally cancel any outside noise. I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricy, but good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of sound and easy to use. Not the best fit in my ear. I feel like it will fall out easily, but it hasn't yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them. The work great and have so many awesome features. Really too bad that Best Buy does not stand by their price policy that if you find it advertised at a lower price on Best Buy, they will refund the difference. I did that and the excuse was that it was an outside seller for Best Buy so it does not apply. I guess that is just another way Best Buy has found they can cheat their customers. If that was not the case, it would have been 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound, looks good, i would recommend these to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works well!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device! It connects quickly and the charging case is great for constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for a friend who loves them! I'm samsung anything forever and these are the latest and greatest! Helps with translation on job and in life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE MY NEW EARBUDS!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe how good the sound is on these. I'm really happy I purchased these. These headphones sound so much better than the JBL ones i had previously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy bud 3 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing, and all of the features are handy to have even if you're like me and dont use them often. My only complaint is it's difficult to get the buds to stay in my ears sometimes, especially if im doing something active. Otherwise they're great and im happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love These Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was on the fence as the earbuds continually faling out. Then ordered memory foam ear pads. They don't fall out anymore! Now I love my new earbuds!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I Have No More Reason to Shop at Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason that I shop at Best Buy (instead of purchase through Amazon or direct with a manufacturer) is for the assurance that the product that I purchase will work for a reasonable amount of time under normal circumstances. In the case that something I purchased turns out to be defective, my understanding is that Best Buy would stand by the product they sold, support a loyal customer and replace the defective product for one that works. Best Buy would take on the hassle of dealing with the manufacturer to make things right. Welp, I was sorely mistaken. Best Buy is not the Customer Friendly organization that I thought they were. Last week, I was traveling for work and the Samsung Galaxy Buds3 Pro earbuds that I bought on November 3 of last year (only 9 weeks prior) stopped charging and subsequently working. There were no instances of dropping them or misuse since their purchase. I thought, "It's okay, I bought them Best Buy, they should be able to take care of me and make things right." Fast forward 5 days when I'm back from my work trip. I finally have the opportunity to go to the Best Buy store where I purchased them (Maple Grove, MN) and get this defective product replaced. I was sorely disappointed. Not only would Best Buy not replace them, the manager said that if I paid $50 more for their Best Buy Membership, only then would they maybe be able to do something (but don't forget about the other deals that the membership comes with!!!!). This part I clarified. $50 more to Best Buy, only then would they help me. The manager that I dealt with was also a captain of hindsight reminding me that if I had purchased insurance, he could've helped me. VERY insightful, not at all helpful. I had purchased the last 4 generations of the Galaxy earbuds from Best Buy, all of which still work to this day. Let me reiterate something, I take care of my products. I should not need to purchase extra insurance in case a manufacturer sells a defective product to Best Buy. Best Buy should be there for their customers. This is not about money. The ONLY reason to shop at Best Buy, good and fair customer service, I realize now does not exist. Going forward, I will be purchasing everything directly from manufacturers if that's who I need to deal with in the case of defective product situations anyway. I'm writing this for Best Buy's benefit... I hope Best Buy rethinks the way that they refuse to support loyal customers (I could go anywhere to spend my money) because I'd hate to see more people go through this disappointing experience. I'd love to write more, but the manger at the Best Buy in Maple Grove, MN made it very clear (and again I had him clarify this), even though I bought the defective earbuds from Best Buy well less than 3 months prior, Best Buy will pass the buck to me and I must deal with Samsung by myself to get something that works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Galxy buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reallt good earbuds, sound quality is nice they fit me a little titgh but other than that everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds 3 PRO Wireless Earbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These air buds are much more improved over the prior Samsung versions. Better noise cancellation and sound quality and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam Sung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the setting when I am talking with someone the ambient sound come in. This one is better than Buds2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best sounding earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. Definitely upgraded from the other Samsung buds over the years. Love that they switched to this design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Sound quality!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the More superior audiophile brands, I love the sound!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noise canceling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing but the noise canceling is pretty bad unfortunately. This is coming from a airpods pro 2nd gen which have far better noise canceling. Its well optimized for my s25 ultra though which is cool but these could definitely be better.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pro buds 3

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first edition and the pro buds 2 loved both and i love the 3s also just wish they kept the original design instead of making them like air pods not a fan of the style amd they dont fit as good with this new design

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt last a year without any problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these for about 8 months and ive been having trouble charging the right bud. Ive cleaned it, reset it and for whatever reason it wont charge. At 1st it wasnt even appearing on my app. Finally after resetting it a few times it picked it up but still wont charge. Funny thing is the right bud hardly gets used maybe used it less than 20 times. Dont know what else to do.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings JordanB, thank you for reaching out to share your experience with using the Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you have described to be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us after if you would like further assistance, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Must get!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, excellent buy. Definitely a step up from the Galaxy pro 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds I've ever owned. This is actually my second pair I've bought just to have the other color.

    I would recommend this to a friend