Customer Ratings & Reviews

I have ear bud in the past but notting is close to thes galaxy buds. They are awasome.

The sound quality is absolutely amazing, but after continuous use the ear buds do get uncomfortable.

Great for the price. Sound quality is great. Easy to carry around.

[Employee of bestbuy] Typically I only use the Samsung buds for eco-functions with my phone and making calls and I rarely use them for music or movies, THE BUDS3 PROS has changed that! The sound quality is greatly improved! Both NC and adaptative sound features are near flawless and very comparible to my Bose QC buds.

My teenager really likes it! The sound is great!!!

They are every nice sound quality is phenomenal so is the sound proofing

Got these to replace my work ear buds, works good noise canceling is good, only problem i have is at work if i have adaptive voice so it lowers the volume to talk it gets really bad static when i weld but i turn it off and they work fine no problems

Great product once received and setup. Received the product from a person named Mia in the bakersfield location and the whole transaction it seemed to be forced as if she didn't want anything to do with anybody in my line. Mia completely act like she didn't want to be there. And you could see it in her face and her expressions as well as her interaction with the customer before me period. Please take this with that's much courtesy as you can , Mia needs to be placed in a location where she doesn't have to deal with customers perioto be placed in a location where she doesn't have to deal with customers. Other than that, the store employees around the store. We're very helpful and kind.

The only reason that I shop at Best Buy (instead of purchase through Amazon or direct with a manufacturer) is for the assurance that the product that I purchase will work for a reasonable amount of time under normal circumstances. In the case that something I purchased turns out to be defective, my understanding is that Best Buy would stand by the product they sold, support a loyal customer and replace the defective product for one that works. Best Buy would take on the hassle of dealing with the manufacturer to make things right. Welp, I was sorely mistaken. Best Buy is not the Customer Friendly organization that I thought they were. Last week, I was traveling for work and the Samsung Galaxy Buds3 Pro earbuds that I bought on November 3 of last year (only 9 weeks prior) stopped charging and subsequently working. There were no instances of dropping them or misuse since their purchase. I thought, "It's okay, I bought them Best Buy, they should be able to take care of me and make things right." Fast forward 5 days when I'm back from my work trip. I finally have the opportunity to go to the Best Buy store where I purchased them (Maple Grove, MN) and get this defective product replaced. I was sorely disappointed. Not only would Best Buy not replace them, the manager said that if I paid $50 more for their Best Buy Membership, only then would they maybe be able to do something (but don't forget about the other deals that the membership comes with!!!!). This part I clarified. $50 more to Best Buy, only then would they help me. The manager that I dealt with was also a captain of hindsight reminding me that if I had purchased insurance, he could've helped me. VERY insightful, not at all helpful. I had purchased the last 4 generations of the Galaxy earbuds from Best Buy, all of which still work to this day. Let me reiterate something, I take care of my products. I should not need to purchase extra insurance in case a manufacturer sells a defective product to Best Buy. Best Buy should be there for their customers. This is not about money. The ONLY reason to shop at Best Buy, good and fair customer service, I realize now does not exist. Going forward, I will be purchasing everything directly from manufacturers if that's who I need to deal with in the case of defective product situations anyway. I'm writing this for Best Buy's benefit... I hope Best Buy rethinks the way that they refuse to support loyal customers (I could go anywhere to spend my money) because I'd hate to see more people go through this disappointing experience. I'd love to write more, but the manger at the Best Buy in Maple Grove, MN made it very clear (and again I had him clarify this), even though I bought the defective earbuds from Best Buy well less than 3 months prior, Best Buy will pass the buck to me and I must deal with Samsung by myself to get something that works.

Great for Galaxy phones, struggles a bit with connecting with other androids but works really well once it figures itself out.

Good earphones better than others that i used.....

Awesome, great sound easy to use Fits great in ears

They the best to buy when you switched from fe earbuds

It was easy to online order to pick up the same day and i knew exactly the style/color that was available in the closest stores. The ear buds connect seamlessly and i am really enjoying the different audio adjustments you can do easliy from your phone.

Best earbuds for Samsung galaxy phone. Awesome features!

I love it, will recommend it for my friends and families

Love these!! People are way too harsh on these,between these and my bose,id go with these for my daily,and bose for ourdoors.

Love the Buds 3! So much better than the prior two versions. These actually stay in my ears when I move, and the sound quality is great. Still working on how to use the controls on the buds as they are different from the prior versions. But glad I bought them.

Stylish design. Great user interface. Active noise cancelation works well and the audio is punchy. Only negative is the range of squisheys. I couldn't find one that perfectly fits my ear so they're a little loose.

Works great, honestly believe they perform and sound better than the Airpid pros i had.