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Customer Ratings & Reviews

$169.99
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Customer reviews

Rating 4.5 out of 5 stars with 4191 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, with many expressing their enjoyment. They also appreciate the long battery life and the comfort of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 4,191 reviews
  • Rated 4 out of 5 stars

    Good earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well Not very loud while using ambient sound mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung buds from best buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of buds. Best buy customer service was very pleasant. I ordered online and pick up same day. Buds were on sale and got a great deal. Very happy with my purchase. Definitely will be a returning customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones. Simple and easy to use, nothing else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my earbuds but for some weird reason the right ear quit working but besides that they are my favorite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is perfect all the functions are very good highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. It is well worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - Galaxy Buds3 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my Samsung ear buds. It is so nice to listen to books and continue to work or talk on the phone hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then airpods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then air pods. Ive had both. And by far recommemd these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    AI compatibility issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these with the primary intent on using the real-time translation feature advertised with the product. Unfortunately, the marketing was not clear about which phones it required for this feature, and my Samsung A16 was not compatible so I ended up returning the product. Samsung needs to be more clear about feature compatibility because even the store representative stated that my phone would work with AI (which was incorrect).

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Djeung, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Galaxy AI features were first introduced with the Galaxy S24 and are included on the S25 series, Z Fold6 and Z Flip6. As the One UI 6.1 or higher software update rolls out, a range of additional devices will be receiving the update with Galaxy AI. Feel free to check out, "How to get Galaxy AI features on your phone or tablet" if you would like to learn more. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best but not rhe worst. Fit issues as well as some connection issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth upgrading if you have prior buds pro2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad if your buying pros for the first time.I must say the only major difference between these and buds pro 2 is a higher bit rate for compatible media and a light you can turn on or off on the sides.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Bestbuyer, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your thoughts as we continue to make improvements on our product line, based on customer feedback like yours. The Galaxy Buds3 Pro feature a major redesign with a stemmed, blade shape, superior IP57 dust/water resistance, and better 24-hour battery life with ANC on. They offer improved sound with UHQ 24bit/96kHz audio, superior ANC, pinch/swipe controls, and voice control, compared to the pill-shaped Buds2 Pro. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by reaching out to Support at your leisure. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Buds pro3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the wideband mic system and AI noise reduction, your voice sounds sharp even in noisy environments. Great for Zoom meetings or calls on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise quality and features for these are great, especially if you have a samsung galaxy. Made a mistake and broke them but it was worth buying another pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This have to be the best headphones on the market right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time buying this product and is my favorite on Samsung earphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have had them for a few months and have no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I love them they work great I use them everyday

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not for everyone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they look fancy, but be aware of battery life. I am a person that I use headphones a lot, and it is annoying that after a few hours it's done. Also, if I wear earrings, it will touch the headphone and that's annoying too. Also, it was very painful in my ears even though I changed the sizes. Not a good fit for me. Pros - sound.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey AnaU, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more about your battery life. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Let us know if you would like any further assistance by reaching out to Support. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    These should all be recalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute dog water. $200 for headphones that have multiple issues is ridiculous. First week they were fine. 2nd week the right ear bud no longer charges. The 3rd week the left one doesnt charge unless plugged into a power bank or some sort of charging port. Not to mention they only last about 3 hours before the battery dies. After 30 days they both dont want to charge. I fully regret buying these and will never buy samsung headphones ever again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Derrek, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. Please take a moment to review, "All about your Samsung earbuds’ battery life" if you would like to learn more about your battery life. If you would like any further assistance, feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment I got them, in great condition, smooth connection, and overall worth the purchase.

    I would recommend this to a friend