Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 11980621
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's exceptional sound quality, comfortable fit, and impressive battery life. They also appreciate its appealing design, reliable connectivity, and useful features. However, some customers have noted issues with the touch controls and found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
Case needs improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work good just seems like the case is not such good quality.
I would recommend this to a friendBetter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are the best.A great upgrade from the old ones
I would recommend this to a friendMust get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ear buds work amazing so many features for headphones
I would recommend this to a friendOk for Galaxy Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love them, but for the Money, they are not the best. I still use them every day and won't throw them away, but again, for the price not in love with them.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha JamesJ, thank you for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we continue to make improvements on the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring before we can properly do so. Please feel free to reach out to Support if you would like assistance with troubleshooting your device. Thanks for being a loyal Samsung customer. - Debra
I love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best buy of the year for me. Nothing better.
I would recommend this to a friendGreat buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love these headphones more than my air pods max
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience being at the store. It was new store, and the people were really nice helping me in my needs and questions
I would recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected...but the bud falls out of my ear from time to time
I would recommend this to a friendNumber 2 of My SAMSUNG TRIO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's such a great earbuds. I couldn't wait to have it on My Trio.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the inclusion of two extra sizes of ear tips for a better fit. They paired easily with my phone.
I would recommend this to a friendBest buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like buy products from best buy , they also have great service
I would recommend this to a friend- Pros mentioned:Sound quality
Amazing sounding earbuds with way too many issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible. These earbuds are the worst Samsung product I have ever owned. What's unfortunate is they actually sound very good with deep punchy bass but it's not worth it with all the issues. First major issue is they don't fit well at all in ear. They constantly fall out (of course will be different with everyone as everyone's ear size is different) which required me to purchase an accessory to keep them in. Second major issue is a charging issue. The junk earbuds kept saying there is moisture detected and wouldn't charge. Third issue is I owned 3 pairs of these trash earbuds and all 3 have the same issue after 3 weeks. The right earbuds bass is significantly less the the left. 5 stars for Best buy with amazing customer service letting me return this junk after the return policy was over. I don't recommend these earbuds at all. Constant problems and a terrible product from Samsung which is sad because I really wanted to like these but all these issues is just ridiculous!!
No, I would not recommend this to a friend Good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These handle the sauna heat better than any others but sometimes they dont seat right in the charging case
I would recommend this to a friendSamsung eaebuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung ear buds 3 are one of the best headphone
I would recommend this to a friendCFO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best earbuds I have purchased so far.
I would recommend this to a friendreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product would defitnetly buy another one samsung makea great products
I would recommend this to a friendLiked the old ones better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are hard to use. volume hard to adjust and I have a hard time keeping them in my ears.
I would recommend this to a friendToo big
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked great but were too big for my ears. Even after i changed the size of the plastic thingies.
I would recommend this to a friendBrand response from Samsung
Posted .Howdy SheyR, thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as we continue to make improvements on the design and functionality of our product line. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. The Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding achieving the perfect fit, feel free to review "How to wear your Samsung Galaxy Buds3 and 3 Pro." If you would like any further assistance afterward, please do not hesitate to reach out to Support at your earliest convenience. Thanks for being an unwavering Samsung customer. - Debra
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these buds!!! They work perfectly. I would recommend.
I would recommend this to a friendAmazing product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried different brands and this are by far the best!!
I would recommend this to a friend