Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 11980621
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's exceptional sound quality, comfortable fit, and impressive battery life. They also appreciate its appealing design, reliable connectivity, and useful features. However, some customers have noted issues with the touch controls and found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
Undelivered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never ever received the item never arrived at expected time
No, I would not recommend this to a friendPoor quality and even worse customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible quality the right ear bud failed to charge after 30 days of normal use deemed unrepairable now they want another 200 dollars to replace them highly recommend you go with any other brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vgreatthearpy, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your Galaxy Buds3 Pro, but we need more details than we currently have available before we can do so. Please feel free to reach out to Samsung Support for further assistance and/or help with troubleshooting your device. Thank you for being a treasured Samsung customer. - Debra
No good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Total waste of money. Sound quality is sub par, connectivity is sporadic. Not a fan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations JohnR, thanks for taking the opportunity to review your Samsung Galaxy Buds3 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" and "Connection issues with Samsung earbuds" to help resolve what you have described to be experiencing with your Buds3 Pro. Let us know if you would like any further assistance after reviewing the resources shared by reaching out to Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra