Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 11991104
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
- Pros mentioned:Sound quality
Buds 3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good sound quality. Difficult to keep them from falling out of your ears even when you swap the tips to a smaller size.
I would recommend this to a friend I Have No More Reason to Shop at Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason that I shop at Best Buy (instead of purchase through Amazon or direct with a manufacturer) is for the assurance that the product that I purchase will work for a reasonable amount of time under normal circumstances. In the case that something I purchased turns out to be defective, my understanding is that Best Buy would stand by the product they sold, support a loyal customer and replace the defective product for one that works. Best Buy would take on the hassle of dealing with the manufacturer to make things right. Welp, I was sorely mistaken. Best Buy is not the Customer Friendly organization that I thought they were. Last week, I was traveling for work and the Samsung Galaxy Buds3 Pro earbuds that I bought on November 3 of last year (only 9 weeks prior) stopped charging and subsequently working. There were no instances of dropping them or misuse since their purchase. I thought, "It's okay, I bought them Best Buy, they should be able to take care of me and make things right." Fast forward 5 days when I'm back from my work trip. I finally have the opportunity to go to the Best Buy store where I purchased them (Maple Grove, MN) and get this defective product replaced. I was sorely disappointed. Not only would Best Buy not replace them, the manager said that if I paid $50 more for their Best Buy Membership, only then would they maybe be able to do something (but don't forget about the other deals that the membership comes with!!!!). This part I clarified. $50 more to Best Buy, only then would they help me. The manager that I dealt with was also a captain of hindsight reminding me that if I had purchased insurance, he could've helped me. VERY insightful, not at all helpful. I had purchased the last 4 generations of the Galaxy earbuds from Best Buy, all of which still work to this day. Let me reiterate something, I take care of my products. I should not need to purchase extra insurance in case a manufacturer sells a defective product to Best Buy. Best Buy should be there for their customers. This is not about money. The ONLY reason to shop at Best Buy, good and fair customer service, I realize now does not exist. Going forward, I will be purchasing everything directly from manufacturers if that's who I need to deal with in the case of defective product situations anyway. I'm writing this for Best Buy's benefit... I hope Best Buy rethinks the way that they refuse to support loyal customers (I could go anywhere to spend my money) because I'd hate to see more people go through this disappointing experience. I'd love to write more, but the manger at the Best Buy in Maple Grove, MN made it very clear (and again I had him clarify this), even though I bought the defective earbuds from Best Buy well less than 3 months prior, Best Buy will pass the buck to me and I must deal with Samsung by myself to get something that works.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Good ears
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones sound good, the only problem is that if you move a lot, it detects how you took them off and the music breaks.
I would recommend this to a friend Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hurts my ears. Worked well with my phone. Couldnt get app to transfer spanish to engligh.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there Thumbdrive, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." The Galaxy Buds3 Pro translation requires a compatible paired Samsung phone with Galaxy AI/Interpreter app active. Please ensure both languages are downloaded in phone settings, the Buds are connected, and you are using "Listening" or "Conversation" mode via the quick panel, not just the wearable app. If you have any questions for us or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra
- Pros mentioned:Sound quality
Pro 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great battery life could be just a little better. But over all they are great.
I would recommend this to a friend - Pros mentioned:Sound quality
Hands free all possible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these new ear pieces which are compatible with my galaxy s24 ultra. Sound and clarity amazing
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, great sound easy to use Fits great in ears
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung pods
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work awesome, it has very good noise cancelation.
I would recommend this to a friend - Pros mentioned:Sound quality
Best earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds have been the best for owning all the samsung earbuds these just have the best audio I can ask for
I would recommend this to a friend - Pros mentioned:Sound quality
Best Buds I have had yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the AirPods Pro 2. Its transparency mode is better, and noise cancellation is improved.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these a lot. Everything about these earbuds is amaz8ng except for the fitment in my ears. I cant really give a bad review for the fitment because thats not on samsung at least in my case. But these earbuds are amazing and id recommend them to anyone.
I would recommend this to a friend - Pros mentioned:Sound quality
Very nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for the gym. The sound quality is fantastic! I do however have a problem with them sating in place while exercising. I would say that during a 1 hour workout they may fall out or become loose 2 times. Not bad on average, I guess.
I would recommend this to a friend Nice Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing but the"button" to pause by squeezing is a little different than the previous touch method.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung Pro Buds3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these to replace my old buds. The sound quality of these are great. My only complaint is that they aren't easy to operate. I hang up on must of my calls.
I would recommend this to a friend Buds 3pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent...........................................
I would recommend this to a friendAbsolutely a great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really great purchase I am satisfied customer
I would recommend this to a friend- Pros mentioned:Sound quality
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This items have a nice sound but for my is not comfortable to use
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's as expected. Great for music, calls, and translating conversations.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Samsung buds 3 Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best buds so far, great call quality, nice fit
I would recommend this to a friend Samsung Galaxy buds 3 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically use Sony headphones. Like the ease and small size of earbuds. Looking forward to taking them on vacation.
I would recommend this to a friend