Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 11991104
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's exceptional sound quality, comfortable fit, and impressive battery life. They also appreciate its appealing design, reliable connectivity, and useful features. However, some customers have noted issues with the touch controls and found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
Great bud not so great fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These didn't fit my ears an hurt after a short time! I wear ear bud 7 to 9 hrs a day. They were to big possibly, i tried different ear tips an they still hurt after an hour or 2! Had to return. Everything else was great an i really wanted to like them.
I would recommend this to a friendRun, Air out and charge,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them for running in the mornings, but when I finish my run and put them in the case, they don’t charge due to the moisture from sweat. So every time I use them for running, I have to dry them with a tissue and let them air out for a while before I can place them in the case. That’s the only issue I’ve noticed in terms of functionality. As for the aesthetics, the case looks cheap and low quality—it’s a shame it doesn’t have the smooth texture of previous versions.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings Chipache, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro offers an IP57 rating for submersion in up to 3 feet of fresh water for up to 30 minutes (charging case is not water resistant). Since the earbuds are not waterproof and are not suitable for use in water, if you get some sweat or rain on them, you should clean them immediately. When drying off the earbuds, remove as much water as possible by patting the earpiece, microphone, touchpad, touch sensor, and charging contacts with a clean, soft cloth. You should also shake the earbuds to help remove excess water. After drying off the earbuds, allow them to air-dry for at least 12 hours or an entire day before using them. If you need to use the earbuds for a phone call immediately after they have gotten wet, the microphone may have water in it. This may lower the volume of your voice when speaking to someone on the other line. Make sure to dry them. If moisture remains inside the earbuds after drying them, audio quality may be poor. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're ok, my problem is how the top of the line product qith the best in class audio has issues with staying in my ear securely The other issue is the product has issues with overheating so hot places like where i live are a no go for this kind of thing and will potentially damage the product but if you work in an office or in A/C cooled areas it is less of an issue I do have to give it mad props about the ambient mode though it goes super hard. Great for being more aware of your surroundings while listening to music.
I would recommend this to a friendAmazing sound quality and great noise cancelation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had them for a couple of weeks now, and its safe to say that these are probably one of the best earphones ive purchased hand down
I would recommend this to a friend- Pros mentioned:Sound quality
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good quality sound totally recommend it
I would recommend this to a friend - Pros mentioned:Fit
Good sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Didn't think that those headphones would fit, but it comes with different sizes
I would recommend this to a friend - Pros mentioned:Sound quality
GTEAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality mic mutes all noise backgroung when have a conversation on the phone as well as great noise canceling theres no buzz or white noise while in use.
I would recommend this to a friend Love them
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No i can be on call all sneaky like and nobody knows
I would recommend this to a friend- Pros mentioned:Sound quality
Whatever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung products usually work very well these earbuds sound great it's just a matter of them staying in the ears
I would recommend this to a friend - Pros mentioned:Fit
Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really great earbuds, I was waiting until they made them like competition since the other ones felt like they would fall
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This items have a nice sound but for my is not comfortable to use
I would recommend this to a friend - Pros mentioned:Sound quality
Galaxy Pro 3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and and sound quality. The features are great step up from my previous headphones
I would recommend this to a friend Galaxy buds gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift, was absolutely loved , sizing tips ,audio for phone call and clarity and features of the decide was quoted awesome
I would recommend this to a friend- Pros mentioned:Sound quality
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I'm very pleased with my purchase of the new Galaxy Pro 3 ear buds. The sound and quality is pretty amazing, would definitely recommend them to a friend or loved one.
I would recommend this to a friend - Pros mentioned:Design
Best sounding earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds. Definitely upgraded from the other Samsung buds over the years. Love that they switched to this design
I would recommend this to a friend - Pros mentioned:FitCons mentioned:Volume
Expensive pair of overrated earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds have a nice fit, but the volume is not very loud used singularly. No detailed instructions with device or online on how to use and utilize the features. Location finder not very reliable, battery recharge rate not very good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dclipsey, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Feel free to check out any of those available resources that we have available for you online at any time to become better acquainted with your new device. Let us know if you have any other feedback to share with us by contacting Support at your leisure. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Sound quality
Galaxy buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift, loves it. When on the phone, can hear the conversation really clear.
I would recommend this to a friend Didnt last a year without any problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had these for about 8 months and ive been having trouble charging the right bud. Ive cleaned it, reset it and for whatever reason it wont charge. At 1st it wasnt even appearing on my app. Finally after resetting it a few times it picked it up but still wont charge. Funny thing is the right bud hardly gets used maybe used it less than 20 times. Dont know what else to do.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings JordanB, thank you for reaching out to share your experience with using the Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you have described to be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions for us after if you would like further assistance, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Sound quality
Wouldn't buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the first pair since the left wasn't charging. The new pair has been working well and sould is ok. Does not have the most stable connection as i have noticed that it cuts out for a second every now and then. Both pairs did this so have to be the software or hardware itself. Have a samsung device so shouldn't be a compatibility issue. For the price have to say disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy TonyMcB, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we continue to improve our product line based on our consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. Please take a moment to check out, "Galaxy Buds won't stay connected to phone" to help resolve what you've described to be experiencing with your connectivity. Feel free to reach out to Support afterward if you would like any further assistance. Thanks for choosing Samsung! - Debra
- Pros mentioned:Sound quality
Headphones good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's as expected. Great for music, calls, and translating conversations.
I would recommend this to a friend