Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 11991104
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the product's exceptional sound quality, comfortable fit, and impressive battery life. They also appreciate its appealing design, reliable connectivity, and useful features. However, some customers have noted issues with the touch controls and found the volume to be insufficient.
This summary was generated by AI based on customer reviews.
Great earbuds, Terrible quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is absoluty great... But after a drop... It broke... A single drop because it slipped out of my ear, left earbud is now ruined... Right now i assume the microphone for the noise cancelling and ambient mode broke, the sound on the left earbud now sounds like a tin can...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Nate, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We offer extended warranty options to cover physical damage that may occur to your device, if it is not covered by the warranty. Feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Feel free to contact Support if you would like any further assistance afterward. Thank you for being a faithful Samsung customer. - Debra
They are great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds but had one quit changing in first few months.
I would recommend this to a friendEarbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect item work nice and better than all the earbuds in the market
I would recommend this to a friendSamsung earbudes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earphones Came really quick!! Last minute Christmas gift!
I would recommend this to a friendGalaxy buds 3pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy process and fast delivery! Headphones are by far the best ones i ever owned.
I would recommend this to a friend- Cons mentioned:Volume
Not apple friendly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not nearly as loud as I expected in the app doesn’t work with Apple products
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TylerJ, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To adjust the Galaxy Buds 3 Pro volume, please visit the Galaxy Wearable app and adjust the Galaxy Buds3 Pro in the Galaxy Wearable app by setting the touchpad to control the volume, increasing it to max, and then changing it back to your preferred setting. Additionally, clean the earbuds, ensure a proper fit, check for software updates, and adjust the EQ settings within the app. Hope it helps! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a treasured Samsung customer. - Debra
- Pros mentioned:Fit
Not worth $250 maybe $130 max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fit and the controls, big issue though anc is poor no matter what tips i used, i could get a tight seal but the anc isnt for a $250 set and every company has figured out how to squeeze 8 hours out of their earbuds why did samsung do 5 or less
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Carlos57, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. While all of Samsung's earbuds are built to last the entire day, the buds' battery life and charging times may differ depending on the model you have and how you use them. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" to learn how you can reduce your battery consumption. If you would like to share any other feedback with us regarding the performance, functionality, or durability of your Buds3 Pro, please do not hesitate to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
I want real time translate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They aren't adxactly what I bought them for as translator and they don't work for working with Spanish the way I want
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings DonS, thank you for finding the time out of your day to share your sentiments with us about your experience using the Samsung Galaxy Buds3 Pro. Your feedback is appreciated as we strive to be innovative and improve the performance and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The translation feature offered relies on your connected Samsung phone's Galaxy AI. The earbuds act as the audio interface, while the phone handles the processing. Without having more information available regarding what you may be experiencing with your feature and without being able to ask you any follow up questions to probe further, I recommend contacting Support for further assistance with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
Do not purchase as open box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these as an open box item that was marked as excellent. When I received the first pair, they were scratched, dirty, had ear wax in the case, and missing the pieces that go into the ear. None of which falls under the “excellent” guidelines. I went back to the store and exchanged them for another pair. This pair would distort every call a few minutes into the call. Very unhappy with the open box process at Best Buy!
No, I would not recommend this to a friendGood sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the sound and how well the keel noise out especially since i work in a loud environment.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good.... so happy with them.... l liked it.... and good price
I would recommend this to a friendEarPods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Would definitely buy again for someone else.
I would recommend this to a friendWon't charge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One or the others won't charge at random times And have to check on them to make sure they will be ready when you need them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there OscarC, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro aren't charging properly, please check for debris on the charging contacts of the earbuds and the case. Ensure the earbuds are properly seated in the case and the charging contacts are aligned. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my boyfriend Christmas gift and he loves it.
I would recommend this to a friendSuper
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent AirPods. Super recommend. It’s super super.
I would recommend this to a friendGreat Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my husband. He loves them. Can’t stop bragging about all the features.
I would recommend this to a friendLoveee them
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order these for my husband and he uses them daily he loves them
I would recommend this to a friendBest sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my Earbuds. Best Thanksgiving Purchase ever
I would recommend this to a friendAwesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, its perfect for everyday use and abuse lol
I would recommend this to a friendHad to return these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds kept coming in and out, not reliable. Gotta make sure you have a android to get most features
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Kobee, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Buds3 Pro. Your insights provide valuable critiques that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like further assistance afterward, please contact Support. Thank you for being a valued Samsung customer. - Debra