Customer Ratings & Reviews
- Model:
- SM-R630NZWAXAR
- SKU:
- 6585613
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the Galaxy Buds3 Pro Wireless Earbud Headphones sound quality, comfort, battery life, fit, and design. Many also appreciate the connectivity with Samsung products and the numerous features available. However, some customers have expressed concerns regarding the touch controls. Overall, the positive aspects of the product seem to outweigh the negative.
This summary was generated by AI based on customer reviews.
They're OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't fit the ear very well, even with the different options of inserts. Overall disappointed vs the ones I previously had.
No, I would not recommend this to a friendGalaxy Buds3 Pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my only complaint is they seem to be a little loose in my ear. Would be nice if they came with different size tips so you can get a better fit.
I would recommend this to a friendMy Ear companion
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST OF THE BEST. I have used it and loved. It is a great gadget to have
I would recommend this to a friendreview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so im reviewing this item so i can geta cha ce to win 400 dollar gift card that nokne will probably ever get. Its a awsome item!
I would recommend this to a friendThese suck compared to Buds 2 Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only things I like about these are the light and voice control. The fitment is awful compared to B2P. After two days of being in my pocket with nothing else in there the paint has peeled off of the case and the case looks terrible now. I've had the B2P since they were released and haven't had this problem. The earbuds aren't as loud as the B2P either. They feel super cheap compared to the last gen and I'm highly disappointed for the price. Maybe if they were like $40 I could understand but this is just a terrible experience after 2 days and they are getting returned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy InsanelyWicked, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It's important to wear your earbuds properly for many reasons. You'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. As you know, the Galaxy Buds3 Pro come with different sized ear tips. The first thing you want to do is make sure they have the right size tips for your ears. You want them to fit so that there isn't a gap between your ear and the ear tip. This helps to avoid sound leaks and ensure optimal audio. Once you have the right tips on your buds: 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. You can also run an earbud fit test in the Galaxy Wearable app to ensure you have the proper fit. To run an Earbud fit test, 1. Open the Galaxy Wearable app on your connected phone. 2. From the Buds3 Pro screen, tap Sound quality and effects. 3. Tap Earbud fit test. 4. The screen will display either In ear or Not in ear. Make sure both buds are in your ears, and then tap Start. 5. The buds will chime for a few seconds, and then the app will display your results. It may say Poor fit or Good fit. If the fit is poor, make small adjustments and then tap Try again. 6. Continue running the fit test and making adjustments until you get a good fit result for both buds. If you would like more information regarding fit, feel free to check out "How to wear your Samsung Galaxy Buds3 and 3 Pro." Also check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your Buds3 Pro. If you would like further assistance after reviewing the resources provided, do not hesitate to reach out to Support. Thank you for being a valued Samsung customer. - Debra
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ..............................................
I would recommend this to a friendMy experience with this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this product i have a very great experience
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say they are great my husband loves them.
I would recommend this to a friend10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the white for me and the black for the wife. They're perfect and I recommend them 10/10.
I would recommend this to a friendOk for Galaxy Buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love them, but for the Money, they are not the best. I still use them every day and won't throw them away, but again, for the price not in love with them.
I would recommend this to a friendBrand response from Samsung
Posted .Aloha JamesJ, thank you for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Buds3 Pro. We appreciate your candor as we continue to make improvements on the design and functionality of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring before we can properly do so. Please feel free to reach out to Support if you would like assistance with troubleshooting your device. Thanks for being a loyal Samsung customer. - Debra
- Pros mentioned:Sound quality
Solid earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is great. Sound quality good. Wish it would connect faster to my phone when it's removed from the case.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there AntonC, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us or if you would like any further assistance, feel free to contact Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
Works great, missing additional ear replacements
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just missing the ear buds pieces for fitting. Otherwise, works great
No, I would not recommend this to a friendOk headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Noise cancel crackles in loud environments though and left 1 only charges some of the time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ScottS, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 Pro can provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "The battery life of your Samsung earbuds" if you would like to learn more. If your Galaxy Buds3 Pro case isn't charging the earbuds, here's a few things you can so right away to help resolve what you may be experiencing with your device:
1. Check for debris on the charging contacts inside the case and on the earbuds.
2. Ensure that your case is charging correctly.
3. Clean the contacts with a soft, dry cloth. Dust, wax, or other debris can build up on the charging contacts, preventing proper contact and charging.
Let us know if you have any questions or if you would like any further assistance afterward by contacting Samsung Support. Thank you for being a staunch Samsung customer. - Debra
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, i can do anything with hands free, i recommend this buds
I would recommend this to a friendbuds pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect product, i can't live whitout it, i will buy some for my wife
I would recommend this to a friendGood but
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sounds. Does not hold charge as long as expected
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only thing good about these buds is the sound, if ANY foriegn material gets in the case they wont charge at all. When they do charge either the left or the right will/wont charge, this is my 2nd pair same issues. Dont recommend especially for welders
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha JrM88, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds3 Pro are not charging properly, I have included a few steps that may help resolve what you may be experiencing with your charging. 1. Use the included charging cable and connect to a USB charger, 2. Check to be sure the case is charging correctly, 3. Verify there is no debris in the charging cradle pin connectors., 4. Check to be sure there is no debris in the charging connect on the Galaxy Buds. 5. Check the Wear app to determine if one bud is not charging and check the bud is fully inside the charging case. If you have any questions or if you would like any assistance, please feel free to reach out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Decent Earbuds Ruined by Firmware & Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst earbuds I've purchased. The form factor is outdated but can easily be fixed with some earbud covers. This is more or less a non-issue that can go away with a $7. Sure, it sucks to have to spend more money to make them comfortable, but if they worked as intended it would be well worth it. The real pain is the firmware which is incredibly buggy. For instance, the built-in software eq that you get in the Samsung Wearable app ONLY applies the eq if one earbud is in. For two, it will disable alltogether. They will clip with no eq boost on volumes well below the safe listening threshold, and the clipping seems to be software guided. The only setting I've found that might cause the issue is sound normalization, which I've toggled on and off for testing. If you turn your volume down to a low level, then hold volume up, you can hear the dampening effect work at a delay between both volume increase and earbud, as the volume will increase in both ears, then the dampening will happen in one ear, then the other after. I've found other mentions of this issue on the Samsung support forums from 5+ months ago, and other mentions on similar forums referencing the issue occurring nearly 10 months back from the date I am reviewing. The dampening effect seems to be reduced when in adaptive mode, but the audio quality in general also seems to be reduced in this mode. Unfortunately, this issue didn't start immediately. Otherwise, I would request a refund & find another option. This is especially painful, given the fact that every feature offered with this earbud is offered with others, including the eq, which can be supplemented with apps in the play store if other brands don't happen to include one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha RussP, thanks for taking the time out of your busy day to share your experience with using the Samsung Galaxy Buds3 Pro. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung offers a warranty for manufacturing defects in materials and workmanship. When you have the time available, please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra
Air buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best air buds i have ever owned. No more cheap ones for me.
I would recommend this to a friendGood job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you enter the store an excellent job, the attention of first quality.
I would recommend this to a friend