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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 537 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

83%
would recommend
to a friend

Customers are saying

Customers have good things to say about the sound quality of the Geek Squad Certified Refurbished Galaxy Buds3 Pro Wireless Earbud Headphones. They appreciate the great sound, noise cancellation, and different settings. However, some customers have concerns about the battery life, which they feel could be better considering the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 537 reviews
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the earbuds badly scratched, and was missing the rubber tips, said it was "geek squad verified" thought that meant they wouldn't be too banged up I guess I swung and missed on that one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor fit, not so great design.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sansung did not hit this version out of the park. Poor fit, ear tips difficult to change. The charging case is great and lights on buds are nice, but do not salvage the buds. Sticking with bose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had all of the samsung buds one , pro 2, and pro 3 now. By far the sound level in the pro 3 is subpar. I find myself go8ng back to my pro 2.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished? I think not.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone must have had issues with these and geek squad "fixed" them. Well they were not fixed and they were not even factory reset. They were still linked to a random woman so I brought them back. Disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a constant beeping sound from left bud when noise cancellation is on. The sound quality of these are horrible. Save your money and buy AirPods. Even the first get AirPods sound better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung airpods worthless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is that not pay my worth. That not fit in ear i proper and also some times stop changing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the WORST earbuds by Samsung. Pure GARBAGE, don't waste your time & money. In attempting to copy Apple, they've failed miserably and have RUINED their product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right bud doesn't hold a charge over 15%. I have tried letting them die completely and recharging, but I still get the same result.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No quality testing for refurbished items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case and left bud was not properly tested. When i received the item the case was not detecting the left ear bud which should have been caught if this item was actually refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbed Galaxy Buds3 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a set of white Galaxy Buds3 Pro. The product I received was the Galaxy Buds3, not the Buds3 Pro. The box said Buds3 Pro, wrong item in the box though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not extremly pleased barley got them paid for before i had to send them off to samsung to get fixed.... dont know that i will do this again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    pairing did not work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to first device upon unboxing without any issues. But couldnt pair it with other devices later. It wouldnt go to pairing mode at all.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not keep a charge. After several attempts to get them to keep a charge I gave up and returned...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks and range does to. Do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No refurb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My refurbish pair lasted a total of 2 1/2 weeks b4 dying on me. Recommend buy new and purchase warranty. Never again.......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refurbished

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought certifed refurbished the right earbud had a constant hissing and crackling. I would stay away from refurbished.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing ear piece, returned for a refund,..........

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    never delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never delivered, no customer service only AI bot. no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Base buds in pro box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved the base galaxy buds in the pro box. Returned. What a hassle, very upset

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cap buying used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy refurbished again or nothing but garbage

    No, I would not recommend this to a friend