Customer Ratings & Reviews

Hey Andrew. Thank you for taking the time to provide your honest feedback on the Galaxy Buds3; your input is valuable as we strive for continuous improvement. The Galaxy Buds3 features a new 11mm speaker and a 1.5x amp-enhanced diaphragm, elevating your audio experience from dull to dynamic. Unlike canal-type earbuds, the Galaxy Buds3 are open-type and do not include earbud tips. To use them, simply place them in your ears: check the bottom of the earbuds for directional marks labeled "L" for the left bud and "R" for the right bud, insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the microphone at the bottom of the bud slightly towards your mouth instead of pointing straight down, and you can adjust the earbuds by rotating them forward or backward until you find a comfortable fit. Additionally, please ensure that your device's software and related apps are updated to the latest version for optimal performance. Once again, we appreciate your feedback. If you have any further concerns or need additional assistance, please be sure to reach out to us at Support. -Kelvin

We appreciate you taking the time to reach out to us, Troy. Your feedback is essential as we continue to make improvements. We see that you reached out to share your experience with the Galaxy Buds3. Wearing your earbuds correctly is important for several reasons: it improves sound quality, enhances comfort, and ensures they stay securely in your ears. If worn incorrectly, earbuds can cause discomfort, lead to sound leaks, and increase the likelihood of falling out. Nobody wants to lose an earbud, especially while jogging, so it’s essential to achieve a proper fit. For the Galaxy Buds3, which are open-type earbuds and do not have ear tips, getting started is simple: just place them in your ears. Check the bottom of the earbuds for directional markings; you will see an "L" for the left bud and an "R" for the right bud. Insert the right (R) bud into your right ear with the "R" facing you, and the left (L) bud into your left ear with the "L" facing you. Slightly angle the buds so that the microphone on the bottom points toward your mouth rather than straight down, and adjust them by rotating them forward and backward until you find a comfortable fit. By following these steps, you'll enjoy a better listening experience. We hope that this helps. If you have any other concerns or questions, please be sure to reach out to us at Support. -Kelvin

Howdy CesarraulC, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Buds3. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're wearing your earbuds properly, you'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Being that the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Feel free to check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like more information. Let us know if you have any other questions for us by reaching out to Support at your earliest convenience. Thank you for being a devoted Samsung customer. - Debra

Greetings Harold, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds3 provide up to 24 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. Feel free to check out, "All about your Samsung earbuds’ battery life" to learn what factors may be impacting your battery life. Also take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. If you have any questions afterward or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a dedicated Samsung customer. - Debra

Greetings Uno1, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to contact Support. Thank you for being a dedicated Samsung customer. - Debra

Hi there Villarroel, thanks for taking the time to review your Samsung Galaxy Buds3. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Wearing your Galaxy Buds3 improperly can cause discomfort, sound leaks, and makes them more likely to fall out. Being that the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Feel free to check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like more information. Let us know if you have any questions for us or if you would like any further assistance after reviewing the resource shared by reaching out to Samsung Support at your leisure. Thank you for being a loyal Samsung customer. - Debra

Salutations Ryan, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds3. We appreciate your candor as we make every effort to improve the design and functionality of our product line. By wearing your earbuds properly, you'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Being that the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Feel free to check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like to learn more. Feel free to reach back out if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra

Greetings StarPowerBrax, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're wearing your Galaxy Buds3 improperly, they can cause discomfort, sound leaks, as well as making them more likely to fall out. Being that the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Please take a moment to review, "How to wear your Samsung Galaxy Buds3 and 3 Pro" to learn more about obtaining the perfect fit. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra