Customer Ratings & Reviews

Greetings StarPowerBrax, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds3. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're wearing your Galaxy Buds3 improperly, they can cause discomfort, sound leaks, as well as making them more likely to fall out. Being that the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Please take a moment to review, "How to wear your Samsung Galaxy Buds3 and 3 Pro" to learn more about obtaining the perfect fit. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra

Aloha Jess, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. If you're wearing your earbuds properly, you'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Being that the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Feel free to check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like more information. If you have any questions for us after, feel free to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

Aloha AnitaEL, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds3. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. By making a couple adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: When you are not using the earbuds, keep them in the charged charging case with the cover closed. Adjust the notification settings from the Galaxy Wearable app on the connected phone. Feel free to take a look at, "The battery life of your Samsung earbuds" if you would like more helpful tips about charging or caring for your new Galaxy Buds3. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra

Aloha Note20case, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds3. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Sync the Samsung earbuds to each other" to help resolve what you may be experiencing with your Buds3. If you would like any further assistance after reviewing the resource provided, please feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra

Hello Shark, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds3. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. If you're wearing your earbuds properly, you'll get better sound quality from them, they'll fit more comfortably, and they'll stay in your ears. Wearing them improperly can cause discomfort, sound leaks, and makes them more likely to fall out. No one wants to lose an earbud, especially while out jogging, so be sure to wear them with the proper fit. Being that the Galaxy Buds3 are open-type buds rather than canal types, so they do not have earbud tips. All you have to do to get started is simply place them in your ears. 1. Check the bottom of the earbuds for directional marks. You will see an L and an R. 2. Insert the R bud into your right ear with the R facing you. 3. Insert the L bud into your left ear with the L facing you. 4. Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Feel free to check out, "How to wear your Samsung Galaxy Buds3 and 3 Pro" if you would like more information. If you have any questions for us after reviewing the resource shared, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer. - Debra