Customer Ratings & Reviews
- Model:
- SM-R530NZWAXAR
- SKU:
- 11137302
Rating by feature
- Sound Quality
Rating 4.5 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Wind noise overpowers noise cancelation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wind noise, even during a gentle breeze, is not handled by noise cancelization. Annoying when outdoors.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JPofGTOWN. We appreciate you taking the time to share your honest feedback about the Galaxy Buds3. To ensure that Active Noise Cancelling functions properly with your Galaxy Buds Pro, it’s important to wear the earbuds correctly. If they do not fit snugly in your ears, their effectiveness may be reduced. Make sure the earbuds fit tightly without any gaps. Additionally, verify that the ear tips are properly installed. The latch at the bottom of each earbud should align with the groove of the ear tip, and the tip should completely cover the latch. If you’re still looking for an improved fit, consider trying larger ear tips. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to be your experience, please be sure to reach out to us at Support so that we can further assist you. -Kelvin
