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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the product's sound quality, battery life, comfort, and sleek design. However, some users have noted that the fit can be an issue, as it occasionally falls off their ear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 827 reviews
  • Rated 5 out of 5 stars

    Buds4

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Buds4 I like that is has a longer battery life an also the noise canceling and also if am on a phone call an am around loud noises there wont hear the noise and can understand what I say and also if I am listening to music it will cancel all the noise

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a great sound. They are better than last year buds. They just keep popping out my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it........sounds excellent... Love the colorl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these. Glad I made the purchase. I bought a fun casevon Amazon to pair with them as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds4 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality, eliminates outside noise, only drawback is trying to find the notch on the ear bud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! These Samsung Buds4 Pro are the best buds I have used so far. I would definitely recommend them to anyone looking for a wireless earbud. I use them with my Galaxy S26 Ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes is good i like small comfort i recommend all friends to buy and my wife happy to we buy 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade for Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds Samsung has put out...the sound that come out are phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds not leaps and bounds better than the pro 3's but better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good But clCould Be Bdttdr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that they sound great, but there are some minor things that have me going to retun them. First, they will not stay in my ears. I have tried all tips and turned them all kinds of directions and they keep falling out. Secondly, They are not very responsive when I touch them. For the price tag, I must be able to use them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there NCold, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds4 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you want to experience the bold, new sound from the Galaxy Buds4 or Buds4 Pro, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Please take a moment to review, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you may be experiencing with your fit. We realize that transitioning to new devices can feel a bit overwhelming. We have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online for your review. Some key controls include pinching to play/pause or skip tracks, swiping for volume, and using voice or head gestures (nodding/shaking). Pinch (Single): Play/pause music or answer/end calls. Pinch (Double): Skip to the next track. Pinch (Triple): Play the previous track. Pinch & Hold: Toggle between Active Noise Canceling (ANC) and Ambient sound (customizable in the Wearable app). Swipe (Up/Down): Adjust volume by sliding up or down on the stem. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bear buds i bought in a long time. Great design. The music sounds amazing. Better thwn beats in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbud 4 pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These samsung 4 pros earbud are really great i would buy them again ive had the 3 pro and 2 pro the 3 pro weren't that good and the 2 pro were pretty good but would fall out your ears as for the 4 pros they've been awesome for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement over previous model!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightyears better than the Galaxy Buds3 Pro - these are so much better, improved charging, better case for charging, easier to navigate the earbud controls. Worth the upgrade if you're considering it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been my best pair so far. Sound is good, haven't had a issue with battery time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds 4 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how you can customize your own eq to get better sound I also love how you can say stop song or previous song and it will do it without you needing to hit the controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound very comfortable in the ears, stays charged through out the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crisp and bass is incredible. Best earbuds I have purchased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, nice service! Looking forward keep doing business with BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buds Samsung ever made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every Galaxy buds since the beginning and now I can truly say these are the best buds that they've ever made sound quality comfort and overall features make this a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The noise cancellation and battery life is great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and its very comfortable, also has good long lasting battery

    I would recommend this to a friend