Customer Ratings & Reviews
- Model:
- SM-R640NZKAXAR
- |
- SKU:
- 12693336
Customer reviews
Rating 4.7 out of 5 stars with 769 reviews
(769 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.9
Rating 4.9 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best headphones so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first i thought this was another gimmick. The specs seemed too similar to the previous models. I had this whistling issue when usiign ANC and other modes. Apparently was common for the galaxy buds 3 pros. After utilizing these for a few weeks, i can for sure say the hype is real. The headphones fit perfectly. The ANC is almost perfect. And the sound quality is almost perfect compared to the prior generation. Would definitely recommend these over the prior generation.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. The fit is perfect out of the box, they are super lightweight and I can't even tell they are there. Super quick connection as soon as I put them on. The only thing I dont like is the slow responsiveness on the side buttons. The buds 3 had a better touch sensitivity.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Samsung does it again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, looks good and amazing battery life! I had the Buds Pro 3 and the 4's are a huge upgrade. They look much better, and IMO sound better, although they're supposed to almost be identical.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit well. Controlling the volume is difficult from the sliding uiur fingers up or down on the post. Doesn’t work easily for me.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Very surprised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the Sony XM6s, they were too uncomfortable to wear for long periods. Then I tried the Bose Gen 2s, they had connectivity problems (buzzing mosquito noise in the left ear). Then I tried the new Airpods Pro 3, but they changed the fit and they're just as uncomfortable as the Sony's. Then comes the Buds4 Pro: they're comfortable, they sound good, the noise canceling is great, and I can even take phone calls while doing the dishes or vacuuming and the caller can only hear my own voice (no background noise at all!!). I'm very happy with these and I hope they last me a long time.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great ear buds.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound incredible! Very comfortable for prolonged usage. Great battery life for the size. They did it again.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Galaxy Buds 4 Pro: A Proper Improvement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Galaxy fan and I have only ever owned their accessories so I don't have much to compare to in terms of other headphones with ANC but I will say that these buds feel like a great step up over the 3 Pro buds. They are comfortable, light and remain snug in my ears even during extended periods of use. I genuinely believe Active Noise Cancellation is one of the few technological advancements that lives up to the promises made by tech companies and it is difficult to live without once you've started using it. These buds are especially effective if you pair them with a Galaxy device and I can't recommend them enough for those users specifically.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Fit, Sound quality
Rated 3 out of 5 stars
Poor wireless charging support & awkward case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Buds 3 Pro, Buds 2 Pro, Buds Live, Bose QC U2, Airpods, etc. These are below the Buds 3 pro in terms of real day-to-day use, despite a strong improvement in sound quality. Regressions: - Poor wireless charging support. I have 4 wireless chargers around my home & office, and these Buds 4 Pro only charge on one of them. I have zero issues with other earbuds/phones, so it's definitely not the fault of the chargers. It seems these are more picky about what kind of charger they support, which is a regression from previous models. - Case design is worse. It is now very difficult to open the case with one hand. The previous Buds 3 Pro case was excellent since it matched the proven design that Apple, Google, and Bose all use in their premium buds. This case is clunky, and compared to the similar Buds 2 Pro case, it's more slippery. The case is very visually symmetrical, so you can't immediately/intuitively know what side is the front. Things I like: - Stem controls. This is the best design to control wireless earbuds. The controls on the Buds 3 pro were excellent, and these are almost as good. It seems the sweet spot for triggering the controls is different and a little difficult for me, but I'll probably get used to it. The stem controls are the biggest benefit for me when comparing to Bose/Google buds, which lack the stem. For stemless buds, I'd often accidentally trigger a touch action when I try to adjust the fit of the buds in my ear. - Sound quality is excellent. These are the best sounding earbuds that I've tried. Comparing back to back against the Buds 3 Pro, these are a big improvement. I surprisingly found the Buds 3 Pro to almost sound "tinny" in comparison. A huge upgrade and even beats out the Bose QC U2. - Fit and stability is great. Feels very similar to the Buds 3 Pro. Noise cancelling Many reviews touted these Buds as having the best noise cancelling. For me, they're very similar to the Buds 3 Pro. I tried these out on the subway and I was unimpressed. Still very noisy. Overall these are good, but I'm disappointed that they're not a cut and dry upgrade over the Buds 3 Pro.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Nate, thanks for taking the time to review your experience using the Samsung Galaxy Buds4 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It sounds like your Galaxy Buds4 Pro not charging on various chargers is likely due to dirty charging contacts, misaligned earbuds in the case, a dead case battery, or high-power charger incompatibility. If you would like any further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Features I like the most
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Comfortable fit 2. Great spund quality 3. Sleek design
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Better than the buds 3 pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are an improvement over the buds pro 3 in almost every way. Great sound, better touch controls and a better fit. Still not a fan of the stem sticking out, i much prefer the buds 2 style.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 2 out of 5 stars
Another Samsung disappointment. Get Airpods.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound quality is incredible. Buds are comfortable, case is small and has plenty of features. Battery life is also good Cons: Case can't be opened one handed. Battery life only reports when buds are out of the case (unlike airpods which report all the time). There is NO MUTE function. Incredibly lame. Ear tips are also super super cheap and don't provide a snug fit over time. Gestures don't always register on the bud stocks. Overall just another samsung disappointment.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there TotalTechMember, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds4 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Buds4 Pro offer up to 7 hours of continuous playback with ANC off which can be extended up to 30 hours when utilizing the case. While utilizing ANC, the Buds4 Pro offer up to 6 hours of continuous playback which is extended to 26 hours with the case. If you want to experience the bold, new sound from the Galaxy Buds4 or Buds4 Pro, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Please take a moment to review, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you may be experiencing with your fit. We realize that transitioning to new devices can feel a bit overwhelming. We have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online for your review. Some key controls include pinching to play/pause or skip tracks, swiping for volume, and using voice or head gestures (nodding/shaking). Pinch (Single): Play/pause music or answer/end calls. Pinch (Double): Skip to the next track. Pinch (Triple): Play the previous track. Pinch & Hold: Toggle between Active Noise Canceling (ANC) and Ambient sound (customizable in the Wearable app). Swipe (Up/Down): Adjust volume by sliding up or down on the stem. If you would like to mute your microphone, be sure to do so by muting your phone. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great sound for price
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sounds great, fits amazing, app built into Bluetooth which is nice. One thing is anc isnt great
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - White
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
10 out of 10 Ear Pods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit, sound great and very durable earpods. Waterproof, extended battery life and AI stamt features make translation in document making a breeze.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Love Them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In order to fully grasp these headphones you have to put them on and try them, they're really good for working out at the gym or walks, I feel the immersion when i wear them with spotify lossless audio MAAAAAAN! you will notice! I say buy them if you have the cash or wait for them to go on sale I really love them!
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Upgrade from the pro 3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Galaxy Buds 4 deliver impressive audio quality for their price, offering rich bass, clear mids, and a sleek, comfortable design. Reviewers highlight their open‑fit style, refined stem/blade redesign, and strong integration with the Samsung ecosystem. However, the active noise cancellation remains weak due to the unsealed fit, and some users may experience fit adjustments during use. Still, at $179, they stand out as feature‑packed, everyday earbuds ideal for Samsung phone owners seeking great sound and modern conveniences
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Goood love them
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] A good sound quality , very comfortable in the ears as well as very sleek looking
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Fit, Sound quality
Rated 5 out of 5 stars
Galaxy Buds 4 Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these a lot better then the Buds 3 Pro. Better battery life, sound and fit!
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best Yet
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Samsung has done a great job enhancing the ambient noise. Sound in crystal clear and you can perfectly hear people or things in your surrounding when needed. Can't wait to try out the translation at some point. Love the new design and appreciate still being able to locate them no matter where I leave them randomly. Battery life is much better and takes no time at all to charge.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently owned the galaxy earbuds 3 pro and decided to upgrade to these and havent been disappointed. They are so comfortable i can wear these all day. The sound is very nice and dont have to keep repeating myself with i talk to someone on them.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend - Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
Earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing! They are comfortable and stay in place.
This review is from Samsung - Galaxy Buds4 Pro Wireless Earbud Headphones - Black
I would recommend this to a friend












