Customer Ratings & Reviews
- Model:
- SM-R640NZKAXAR
- SKU:
- 6668660
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Good headphones. Bad price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed alot! Little uncomfortable after a couple hours of use
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products but theres no student discount on it.
I would recommend this to a friendGood not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air pods seem to be better in almost every way. They connect faster, switch between devices quicker and have better noise caveman. The adaptive sound takes too long to work. The sowuality is great at times then becomes lack luster.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Soap, thanks for taking the time to review your experience using the Samsung Galaxy Buds4 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with whatever you may be experiencing with your device but without having any information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra
Good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking back, the sound is so grand and immersive.
I would recommend this to a friendGood headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st time buying Samsung headphones good so far.
I would recommend this to a friendStandard ear buds performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ergonomic fit, light and hand friendly manipulating product. However, this device did not produce the rich and high quality sound expected by other products at this price range.
I would recommend this to a friendBugs & Limitations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get barebones functionality connected to my ROG Phone 9 Pro. A lot of times the call fails to properly hand-off to and from my car's bluetooth. Glitches cause volume to get stuck being low. Sometimes the left has no audio during a call specifically. These take waaaaay longer to connect then my old Galaxy Buds+ and sound way worse due to Samsung locking full functionality of these down, unless you pair with a Samsung phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Fred91682, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds4 Pro. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. Feel free to check out, "How to connect your Samsung Galaxy earbuds," "No, low, or poor audio quality on Samsung earbuds," and "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra
Too big for my tiny ears.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to try them but did not not like them. They are to big in my ears. I preferred the smaller versions.
No, I would not recommend this to a friendAgain...no
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They dont fit in small ears and fall out easily. They have no bass, low volume and where are the mids? They sound tinny too. Ive gotten better $10 ear buds at flea markets and big box stores. What happened to good spund and quality earbuds!
No, I would not recommend this to a friendAudífonos Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.La cancelación de ruido no funciona bien y los audífonos se desconectaban de mi s26 ultra recién comprado
No, I would not recommend this to a friendBad design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not user friendly, just need friendly push button, answer, volume,
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy SelenaF, thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Buds4 Pro. We value your candor as we continue to improve our product line, based on consumer feedback. We realize that transitioning to new devices can feel a bit overwhelming. We have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online for your review. Some key controls include pinching to play/pause or skip tracks, swiping for volume, and using voice or head gestures (nodding/shaking). Pinch (Single): Play/pause music or answer/end calls. Pinch (Double): Skip to the next track. Pinch (Triple): Play the previous track. Pinch & Hold: Toggle between Active Noise Canceling (ANC) and Ambient sound (customizable in the Wearable app). Swipe (Up/Down): Adjust volume by sliding up or down on the stem. Feel free to check those resources out when you can and let us know if you would like any further assistance afterward by contacting Support. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Comfort, Sound quality
Nice one
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product, better quality sound, easy to fit ear .Beautiful product
I would recommend this to a friend Great sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and good functionality with samsung ecosystem. The controls are way better than my galaxy buds 3 pro
I would recommend this to a friendThe best earbands i ever had!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the best ear bands i ever had. the best sound and very comfortable on my ears!!
I would recommend this to a friendEarbuds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth ittt, don't waste your money on them. No bass at all, noice cancelation it's alright still being able to hear to outside noice. Bought them and returned them the same day. They suckkkkkkkk!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day GabrielR, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds4 Pro. We appreciate your feedback as we continue to improve our product line, based on consumer feedback. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The advertised Galaxy Buds4 Pro are a notable upgrade over the Buds3 Pro, featuring better ANC (blocking 84% of noise), improved sound quality with more powerful bass, and a more comfortable, refined design. They offer more natural transparency and better microphone quality. The Galaxy Buds4 Pro feature a richer, more balanced sound with tighter, more powerful bass (11mm woofer) and cleaner, less harsh highs thanks to refined tuning. They provide a wider soundstage, better instrument separation, and more natural, less "piercing" mids, making them more enjoyable for extended listening. If the ANC feature is not blocking noise on your Galaxy Buds4 Pro, a poor ear seal, dirty microphones, or incorrect settings could be the cause. Please ensure that your Galaxy Buds4 Pro are properly seated in your ears, clean any earwax or dust from the microphones/vents, update the firmware via the Galaxy Wearable app, and check that "Voice Detect" is not turning off ANC. To ensure a proper fit, identify the left (L) and right (R) earbuds, insert them into your ears, and twist slightly to secure them with the blade angled toward your mouth. A proper, comfortable fit ensures the best sound quality, Active Noise Cancelling (ANC), and proper touch control functionality. If you have any questions for us or if you would like any further assistance, please do not hesitate to contact Support. Thanks for being a valued Samsung customer. - Debra