Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$213.99
Save $36
The comparable value is $249.99

Customer reviews

Rating 4.8 out of 5 stars with 574 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 574 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it........sounds excellent... Love the colorl

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just keep your buds 3 pro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should just keep your buds 3 pro these are no way worth the upgrade I'm not too big of an audio file guy but there's virtually no difference in audio quality the ANC can't really tell a difference, battery life seems to be the same as my buds 3 that I bought when they first came out and it has much worse connectivity when I'm walking with my phone and my front right pocket both the headphones in, almost every single time I turn my head to the left audio cuts out very bizarre. And the biggest reason why I don't like these when I turn on my Samsung tablet and put the headphones in it doesn't just connect to it I have to go to Bluetooth options and manual select them (I did this once with the pro 3's and then it worked flawlessly for 3 years) maybe with future updates they will be better but definitely not worth an upgrade or if you can get the pro 3's for much cheaper I would just go with them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Kenny, thank you for taking the time to share your experience using the Samsung Galaxy Buds4 Pro. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The advertised Galaxy Buds4 Pro features a 20% larger woofer for better bass, refined design with a more secure fit, and improved, more natural active noise cancellation (ANC 2.0) compared to he Galaxy Buds3 Pros. They also offer upgraded Bluetooth 6.1, improved microphone clarity, and a more compact case. Bluetooth signal interference or improper fitting can cause pauses in connectivity. Please feel free to check out, "Connection issues with Samsung earbuds," "How to wear the Samsung Galaxy Buds4 or Buds4 Pro," and "Use Auto switch with your Galaxy Buds and paired devices" to help resolve what you've described to be experiencing with your Buds. If you would like further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Huge improvement over previous model!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightyears better than the Galaxy Buds3 Pro - these are so much better, improved charging, better case for charging, easier to navigate the earbud controls. Worth the upgrade if you're considering it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds not leaps and bounds better than the pro 3's but better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbud 4 pros

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These samsung 4 pros earbud are really great i would buy them again ive had the 3 pro and 2 pro the 3 pro weren't that good and the 2 pro were pretty good but would fall out your ears as for the 4 pros they've been awesome for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! They stay in my ear and are very comfortable. They sounds FANTASTIC. Skipping songs and pausing music is a cool feature. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are better then the prior buds pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If being honest, I like these more then the buds 3 pro I have prior, they are alot more comfortable and they don't fall out of the ears. Sound is better with voice pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good But clCould Be Bdttdr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say that they sound great, but there are some minor things that have me going to retun them. First, they will not stay in my ears. I have tried all tips and turned them all kinds of directions and they keep falling out. Secondly, They are not very responsive when I touch them. For the price tag, I must be able to use them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there NCold, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds4 Pro. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you want to experience the bold, new sound from the Galaxy Buds4 or Buds4 Pro, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Please take a moment to review, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you may be experiencing with your fit. We realize that transitioning to new devices can feel a bit overwhelming. We have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online for your review. Some key controls include pinching to play/pause or skip tracks, swiping for volume, and using voice or head gestures (nodding/shaking). Pinch (Single): Play/pause music or answer/end calls. Pinch (Double): Skip to the next track. Pinch (Triple): Play the previous track. Pinch & Hold: Toggle between Active Noise Canceling (ANC) and Ambient sound (customizable in the Wearable app). Swipe (Up/Down): Adjust volume by sliding up or down on the stem. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Best buds Samsung ever made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had every Galaxy buds since the beginning and now I can truly say these are the best buds that they've ever made sound quality comfort and overall features make this a Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung4Life!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds I've ever had. Most people say with other earbuds the background overpowers the call. Not woth these. That noise canceling is niiiiiiice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing earbuds. Worth the price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these earbuds. These earbuds are the best earbuds I have tried so far. I would recommend these earbuds to anyone who is in the samsung ecosystem. 100% worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they did as they said at best buys...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the buds pro⁴ - glad i upgraded but where is my $30 ecard? I've called and spoke with people.. I've talked to geek squad They said i wait to wait until March 25th and still nothing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely worth it. I've been using these for a while now, I am very satisfied with these. Definitely worth the upgrade with the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had the buds pro 3, and i have enjoyed them a bunch, but i like the subtle tweaks they've made to the 4s. they're easier to get in and out of the case, and the stems are rather to manipulate with man hands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great pair of buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of buds. Easy set up. Easy controls. Noise canceling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great quality. Sound. The only negative is that sometimes they fall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound, but

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Samsung fe buds. The 4pro has a better sound, but slightly shorter battery life, and I'm still trying to get used to the little control button on the stem vs the fe's large center button. If you don't mind that, it's a great set of earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Improved the Buds3 Pro

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way these sound over the Pro 3s. I will use Galaxy AI once I figure it out with the headphones. They fit well in my ears and they're battery lasts longer! One thing I really struggled with the Pro3s.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, really enjoy the sound quality compared to the buds 2 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU BESTIE BUY

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Bestie Buy for your awesome services. Thank you Samsung for your awesome devices. Bestie Buy and Samsung are a AWESOME COMBINATION. THANK YOU.

    I would recommend this to a friend