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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 902 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, comfort, and long battery life. They also appreciate the perfect fit, improved design, and reliable connectivity, noting that the active noise cancellation is much better. However, some users found that the touch controls took a little getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 902 reviews
  • Rated 4 out of 5 stars

    Buds 4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the pro 3 and 4 .. the case on the 3s weren't and issue for me I can appreciate the new design. I probably haven't used the buds to the fullest but I do enjoy them. They are clear and when on calls the other end hears me as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy buds 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed by the sound quality. I have been using the Bose soundsport for a number of years and the samsung buds 4 are a nice improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Feels like a pro .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced buds 3 pro. Massive upgrade. Feels better, works better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them alot. Voice control. Noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent product....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best of many, which I have tried I recommend excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds Pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing . However like the 3 the earfit is not good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy buds 4pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, better sounds quality than the pro3. Only thing I'd change is a more reliable way to track them. I lose them often and it doesn't always work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the buds 2, way better. Sound quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect match with my watch and phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a galaxy watch and phone. These headphones worked perfect perfectly with them. And of course, the sound is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so far! Would love them even more if they went back to their old design! So much better when they were in the bean form i would even prefer an over the ear hook and not an apple copy despite it working better than my friends apple airpods.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just keep your buds 3 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should just keep your buds 3 pro these are no way worth the upgrade I'm not too big of an audio file guy but there's virtually no difference in audio quality the ANC can't really tell a difference, battery life seems to be the same as my buds 3 that I bought when they first came out and it has much worse connectivity when I'm walking with my phone and my front right pocket both the headphones in, almost every single time I turn my head to the left audio cuts out very bizarre. And the biggest reason why I don't like these when I turn on my Samsung tablet and put the headphones in it doesn't just connect to it I have to go to Bluetooth options and manual select them (I did this once with the pro 3's and then it worked flawlessly for 3 years) maybe with future updates they will be better but definitely not worth an upgrade or if you can get the pro 3's for much cheaper I would just go with them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Kenny, thank you for taking the time to share your experience using the Samsung Galaxy Buds4 Pro. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The advertised Galaxy Buds4 Pro features a 20% larger woofer for better bass, refined design with a more secure fit, and improved, more natural active noise cancellation (ANC 2.0) compared to he Galaxy Buds3 Pros. They also offer upgraded Bluetooth 6.1, improved microphone clarity, and a more compact case. Bluetooth signal interference or improper fitting can cause pauses in connectivity. Please feel free to check out, "Connection issues with Samsung earbuds," "How to wear the Samsung Galaxy Buds4 or Buds4 Pro," and "Use Auto switch with your Galaxy Buds and paired devices" to help resolve what you've described to be experiencing with your Buds. If you would like further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and sound are great, just sad they don't stay in my ear and I've swapped out the buds to see which would fit better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounding Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Much better than the air pods pro. Luv them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Daily Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used airpods and decided to try out Samsung and its a life changer. I'm glad I bought these! You should too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic!! Honestly the sound quality is really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 4 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product switched from apple airpods to galaxy buds very strong build quality and amazing noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds 4 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great amazing wonderful purchase amazing sound gets sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality on calls are good an clear. The battery life could use some work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy bud4 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noice canceling. Iove the head gestures.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is unbelievable way greater than AirPods Pro 3

    I would recommend this to a friend