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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 902 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, comfort, and long battery life. They also appreciate the perfect fit, improved design, and reliable connectivity, noting that the active noise cancellation is much better. However, some users found that the touch controls took a little getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 902 reviews
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely worth it. I've been using these for a while now, I am very satisfied with these. Definitely worth the upgrade with the new features.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Poor battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great, good bass, high definition. But you have to settle for only three hours of this. After 3 continuous hours of music or watching avangers, you'll have to charge them. Very good product if it cost only $100. It is supposed to be a quality product should at least comply with the specifics. or clarify that the 6 continuous hours of use. are only if you use them with the basic configuration. no noise cancellation or hifi sound

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations EDGARULISESL, thank you for taking the time to share your feedback with us regarding your experience using the Samsung Galaxy Buds4 Pro. We appreciate your candor as we continue to improve our product line to better suit your needs. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The advertised Galaxy Buds4 Pro offer, on average, up to 6 hours of continuous playback with Active Noise Canceling (ANC) turned on and up to 7 hours with ANC turned off. Please keep in mind that factors like high volume, 360 Audio, and high-res streaming codecs can reduce playback time. Please feel free to review, "All about your Samsung earbuds’ battery life" if you would like to learn more. Reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Great sound, but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from Samsung fe buds. The 4pro has a better sound, but slightly shorter battery life, and I'm still trying to get used to the little control button on the stem vs the fe's large center button. If you don't mind that, it's a great set of earbuds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK YOU BESTIE BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Bestie Buy for your awesome services. Thank you Samsung for your awesome devices. Bestie Buy and Samsung are a AWESOME COMBINATION. THANK YOU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. They could have slightly better sound canceling but still best buds ive owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 4 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best earbuds on the market right now. The active noise cancellation is impressive, and they’re extremely comfortable, even during extended use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They just work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling isn't great on high pitched sounds but over all its a great improvement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 4 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10. Best headphone i every had and there perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing great sound quality definitely worth the money I would recommend I love Samsung the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good just missing a few things

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the earbuds they're great but have some connectivity issues unfortunately that could be fixed with an update, personal main issue is that the buds don't have small rubber options only the medium sized and large which makes them come out of my ears easily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking back, the sound is so grand and immersive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds4 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit to my ear, they are very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Air pods seem to be better in almost every way. They connect faster, switch between devices quicker and have better noise caveman. The adaptive sound takes too long to work. The sowuality is great at times then becomes lack luster.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Soap, thanks for taking the time to review your experience using the Samsung Galaxy Buds4 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love to be able to assist you with whatever you may be experiencing with your device but without having any information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly the best samsungs made sofar. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit great and sound great. Charge last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get em if you can afford them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones were not on the shelf or even displayed but I had to ask for them and an employee had to go get them from the back They are good enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy and Sounds Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in ear. Sound and Microphone is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own many different earbuds and these are by far my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was and the guy helping me show me other options until i decide wich i wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    not perfect open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good buds but the left side look like have a piece moving (is not a perfedt open box)

    I would recommend this to a friend