Customer Ratings & Reviews
- Model:
- SM-R640NZWAXAR
- SKU:
- 12574847
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.9 out of 5 stars
Customers are saying
Customers are impressed with the excellent sound quality, comfort, and long battery life. They also appreciate the perfect fit, improved design, and reliable connectivity, noting that the active noise cancellation is much better. However, some users found that the touch controls took a little getting used to.
This summary was generated by AI based on customer reviews.
Outstanding clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and clarify is outstanding especially in the car.
I would recommend this to a friendSamsung Galaxy Buds 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great, and small enough to fit in pocket.
I would recommend this to a friendGoood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is awesome, but keep in mind that you need a samsung phone to make sure to get full functionality. Build quality could be a lot better tho. Especially the case, the lid wobbles too much.
I would recommend this to a friendLove them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are way better the the 3s but I also thought the the 2s where way better then the 3s
I would recommend this to a friendGreat smart and intelligent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung really out did themselves with these earbuds I a a certified Samsung lifer.
I would recommend this to a friendGreat earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great work well just feel like the design went back as far as caseband look compared to previous model
I would recommend this to a friendSamsung galaxy buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great out of all the earbuds that ive owned these take the cake
I would recommend this to a friendBuds of the year 2026
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These buds are above and beyond, will recommend to others
I would recommend this to a friendGalaxy buds 4 pro
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. They made huge changes this time.
I would recommend this to a friendTHE BEST BUDS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing earbuds. By far the best samsung have made to date.
I would recommend this to a friendWould reccommend switching
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would recommend, switched from airpods pro 3 and the difference is immediate.
I would recommend this to a friendReview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these earbuds for the past few week and would definitely recommend?
I would recommend this to a friendPro buds 4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is amazing and the sales rep was awesome . She was very helpful and friendly.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. They are comfortable and sound so good.
I would recommend this to a friend
Amazing
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing earbuds way better than the earlier generations, would definitely recommend
I would recommend this to a friendEnjoying
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like these better then the Pro 3. The fit is more comfortable and they're not as bulky.
I would recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I jumped from buds 2 to buds 4 pros and there great should have done it sooner.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy and worth the money syncs quick and the features are cool
I would recommend this to a friendExcelente Samsung - Galaxy Buds4 Pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Samsung definitely scored a goal with these headphones
I would recommend this to a friend- Pros mentioned:Sound quality
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all as advertised. Phone connection is just ok. Ambient vs ANC keeps ignoring my settings and switching whenever it wants. Volume control stopped working after 2 weeks. Assistant trigger did the same. Now it just ignores settings. Sound is good, but in all other ways my buds2 were better. <heavy sigh>
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DerekS, thanks for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Buds4 Pro. It sounds like you're experiencing quite a few things simultaneously. It would be best to reach out to Support so that we may properly assess what may be occurring with your device and so that we may then provide adequate troubleshooting assistance afterward. Thank you for being a dedicated Samsung customer. - Debra
