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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 903 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, comfort, and long battery life. They also appreciate the perfect fit, improved design, and reliable connectivity, noting that the active noise cancellation is much better. However, some users found that the touch controls took a little getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 903 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Everyone should get this better than iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have, in white. I absolutely love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and awesome customer service, enjoy Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazong headphones, would recommend to other users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best samsung buds yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buds. Only contender at this price with air pods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best you can buy for android, wish it would integrate with find hub though, also cant see battery life without being connected unlike ios/airpods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and also a great fitting ear bud. I like it better then the buds 3!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I buy this for my brother and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compact works excellent a lot of cool features love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i enjoy my headphone so much i carry tgem everywhere i go

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Will not fit many ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return these - the way they are built, you have to have pretty wide ear canals to get a seal - and if you don't get a seal, noise canceling and bass are not good. There is an "ear fit test" within the settings on Samsung phones that will play a sound and see if you have a good fit by measuring how much sound bleeds out (I guess?), with all 3 size stock tips I could not get a good fit, tried 2 different kinds of aftermarket buds in 3 sizes each, same result. I can feel that the rigid part of the buds doesn't go in far enough to allow the tips to get inside my ear canal. It's a common problem, had the same issue with Buds3 Pro so returned them. Buds2 work great, just pop them in with stock M tips and I get "good fit" every time - plus they sound much louder, a lot more bass, and noise canceling is much better. So I am returning the Buds4 Pro and S26 Ultra and making rhe change to iPhone 17 Pro Max/Airpods Pro for the first time ever. I'll miss the sPen the most.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Isired, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds4 Pro. We value your candor as we continue to improve our product line to better align with the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If you want to experience the bold, new sound from the Galaxy Buds4 or Buds4 Pro, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Be sure to check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to learn how to achieve your perfect fit when wearing your Buds4 Pros. Feel free to reach out to Support afterward if you would like further assistance. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great for sleep and gym

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product better grip for gym or go to sleep with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds i have purchased i reccomed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a better Buds4 me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the comfort, the sound, and the original case style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trade in was very quick and smooth, earbuds work perfectly

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Love the new buds

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great headphones good for all around. Accurate with response to voice text. Top five headphones of the headphones that I already have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em work good and wear them daily while i am at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than previous generation. Easier to charge compared to before

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrating fit options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitting of the buds suck. Says a good fit and bad fitting the next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review of the

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like them I have had no issues The noise blocking is great

    I would recommend this to a friend