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Customer reviews

Rating 4.8 out of 5 stars with 571 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 571 reviews
  • Rated 4 out of 5 stars

    Wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. The fit is perfect out of the box, they are super lightweight and I can't even tell they are there. Super quick connection as soon as I put them on. The only thing I dont like is the slow responsiveness on the side buttons. The buds 3 had a better touch sensitivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 4 Pro: A Proper Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Galaxy fan and I have only ever owned their accessories so I don't have much to compare to in terms of other headphones with ANC but I will say that these buds feel like a great step up over the 3 Pro buds. They are comfortable, light and remain snug in my ears even during extended periods of use. I genuinely believe Active Noise Cancellation is one of the few technological advancements that lives up to the promises made by tech companies and it is difficult to live without once you've started using it. These buds are especially effective if you pair them with a Galaxy device and I can't recommend them enough for those users specifically.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor wireless charging support & awkward case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Buds 3 Pro, Buds 2 Pro, Buds Live, Bose QC U2, Airpods, etc. These are below the Buds 3 pro in terms of real day-to-day use, despite a strong improvement in sound quality. Regressions: - Poor wireless charging support. I have 4 wireless chargers around my home & office, and these Buds 4 Pro only charge on one of them. I have zero issues with other earbuds/phones, so it's definitely not the fault of the chargers. It seems these are more picky about what kind of charger they support, which is a regression from previous models. - Case design is worse. It is now very difficult to open the case with one hand. The previous Buds 3 Pro case was excellent since it matched the proven design that Apple, Google, and Bose all use in their premium buds. This case is clunky, and compared to the similar Buds 2 Pro case, it's more slippery. The case is very visually symmetrical, so you can't immediately/intuitively know what side is the front. Things I like: - Stem controls. This is the best design to control wireless earbuds. The controls on the Buds 3 pro were excellent, and these are almost as good. It seems the sweet spot for triggering the controls is different and a little difficult for me, but I'll probably get used to it. The stem controls are the biggest benefit for me when comparing to Bose/Google buds, which lack the stem. For stemless buds, I'd often accidentally trigger a touch action when I try to adjust the fit of the buds in my ear. - Sound quality is excellent. These are the best sounding earbuds that I've tried. Comparing back to back against the Buds 3 Pro, these are a big improvement. I surprisingly found the Buds 3 Pro to almost sound "tinny" in comparison. A huge upgrade and even beats out the Bose QC U2. - Fit and stability is great. Feels very similar to the Buds 3 Pro. Noise cancelling Many reviews touted these Buds as having the best noise cancelling. For me, they're very similar to the Buds 3 Pro. I tried these out on the subway and I was unimpressed. Still very noisy. Overall these are good, but I'm disappointed that they're not a cut and dry upgrade over the Buds 3 Pro.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nate, thanks for taking the time to review your experience using the Samsung Galaxy Buds4 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It sounds like your Galaxy Buds4 Pro not charging on various chargers is likely due to dirty charging contacts, misaligned earbuds in the case, a dead case battery, or high-power charger incompatibility. If you would like any further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    10 out of 10 Ear Pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, sound great and very durable earpods. Waterproof, extended battery life and AI stamt features make translation in document making a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade from the pro 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds 4 deliver impressive audio quality for their price, offering rich bass, clear mids, and a sleek, comfortable design. Reviewers highlight their open‑fit style, refined stem/blade redesign, and strong integration with the Samsung ecosystem. However, the active noise cancellation remains weak due to the unsealed fit, and some users may experience fit adjustments during use. Still, at $179, they stand out as feature‑packed, everyday earbuds ideal for Samsung phone owners seeking great sound and modern conveniences

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great sound for price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, fits amazing, app built into Bluetooth which is nice. One thing is anc isnt great

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Goood love them

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good sound quality , very comfortable in the ears as well as very sleek looking

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Yet

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has done a great job enhancing the ambient noise. Sound in crystal clear and you can perfectly hear people or things in your surrounding when needed. Can't wait to try out the translation at some point. Love the new design and appreciate still being able to locate them no matter where I leave them randomly. Battery life is much better and takes no time at all to charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another year/version, slightly better than last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an audiophile, but lost my gear buds 3 pro. These were announced and shipping/releasing like a week out. So got these instead. Daughter also had the 3 pros, so we'd always be grabbing each other's since they were the same. So, these with a different case, work well. Fit/feel is good. Case is slightly different. Audios good. Noise canceling, without audio playing, is weird, VS the 3s. But it still works good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds pro 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way more comfortable than buds pro 3, sounds great, stay in ear when eating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and connectivity .they fit great and comfort when wearing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek Design with Smart Controls & Great Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds look very sleek, and I really like the transparent case design, it gives them a unique and premium feel. The controls are excellent and very intuitive. Having volume control directly on the buds is especially convenient and something I really appreciate. The design is also unique and comfortable, they fit well in the ear and stay secure without slipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement over buds 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC and sound quality are great, improved design over the buds 3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice look!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and amazing sound quality!! They look and perform with perfection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big upgrade from original buds pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original buds pro to these and so far have been a pretty noticable improvement. Used them on 4 hour plane flight twice. ANC worked well to block out the engine noise and had no battery life issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All around improvement from the Galaxy Buds 3 Pro!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved look, sound, same all around functionality - from voice controls to head gestures! I love these, they rival my Denon Perl Pros for sound stage and complexity, but edge out the win for my daily-drivers with functionality and comfort. I bought my mom a pair, she was convinced shed like her Beats more - no way! They are perfect for work and leisure. Grab yours today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Feels great in your ear. I personally like the look of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Besr samsung product so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a lot of samsung products and this one to me really feels like they got something special. Its very comfortable and the sound to me is perfect the one small wish was if the noise cancelations can be almost perfect but its not quite there yet but super close. Other than that these are definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are significantly better than the previous generation (Pro 3). The sound quality is much better, connectivity is much better, and overall looks. Only thing I can say is of lesser quality than the older generations is the ambient noise quality. Sounds very muffled, but the active noise cancelling is phenomenal. Good overall earbuds to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds Pro 4 EarBuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Galaxy Buds Pro 4 earbuds - better deal through Best Buy who gave me credit for my trade-in of the Buds Pro 3 earbuds. I like the new shape of the earbuds that sound a bit better than the former ones - deeper base for one. They sync up well with my IPad, Sony TV and Galaxy Flip 7. Noise Cancelling is a bit better also. Battery life is decent 5-6 hours.

    I would recommend this to a friend