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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 876 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the excellent sound quality, comfort, and long battery life. They also appreciate the perfect fit, improved design, and reliable connectivity, noting that the active noise cancellation is much better. However, some users found that the touch controls took a little getting used to.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 876 reviews
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Controls

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit well. Controlling the volume is difficult from the sliding uiur fingers up or down on the post. Doesn’t work easily for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i thought this was another gimmick. The specs seemed too similar to the previous models. I had this whistling issue when usiign ANC and other modes. Apparently was common for the galaxy buds 3 pros. After utilizing these for a few weeks, i can for sure say the hype is real. The headphones fit perfectly. The ANC is almost perfect. And the sound quality is almost perfect compared to the prior generation. Would definitely recommend these over the prior generation.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Sony XM6s, they were too uncomfortable to wear for long periods. Then I tried the Bose Gen 2s, they had connectivity problems (buzzing mosquito noise in the left ear). Then I tried the new Airpods Pro 3, but they changed the fit and they're just as uncomfortable as the Sony's. Then comes the Buds4 Pro: they're comfortable, they sound good, the noise canceling is great, and I can even take phone calls while doing the dishes or vacuuming and the caller can only hear my own voice (no background noise at all!!). I'm very happy with these and I hope they last me a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 4 Pro: A Proper Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Galaxy fan and I have only ever owned their accessories so I don't have much to compare to in terms of other headphones with ANC but I will say that these buds feel like a great step up over the 3 Pro buds. They are comfortable, light and remain snug in my ears even during extended periods of use. I genuinely believe Active Noise Cancellation is one of the few technological advancements that lives up to the promises made by tech companies and it is difficult to live without once you've started using it. These buds are especially effective if you pair them with a Galaxy device and I can't recommend them enough for those users specifically.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ear buds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound incredible! Very comfortable for prolonged usage. Great battery life for the size. They did it again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality, comfort, battery life and everything is good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Poor wireless charging support & awkward case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Buds 3 Pro, Buds 2 Pro, Buds Live, Bose QC U2, Airpods, etc. These are below the Buds 3 pro in terms of real day-to-day use, despite a strong improvement in sound quality. Regressions: - Poor wireless charging support. I have 4 wireless chargers around my home & office, and these Buds 4 Pro only charge on one of them. I have zero issues with other earbuds/phones, so it's definitely not the fault of the chargers. It seems these are more picky about what kind of charger they support, which is a regression from previous models. - Case design is worse. It is now very difficult to open the case with one hand. The previous Buds 3 Pro case was excellent since it matched the proven design that Apple, Google, and Bose all use in their premium buds. This case is clunky, and compared to the similar Buds 2 Pro case, it's more slippery. The case is very visually symmetrical, so you can't immediately/intuitively know what side is the front. Things I like: - Stem controls. This is the best design to control wireless earbuds. The controls on the Buds 3 pro were excellent, and these are almost as good. It seems the sweet spot for triggering the controls is different and a little difficult for me, but I'll probably get used to it. The stem controls are the biggest benefit for me when comparing to Bose/Google buds, which lack the stem. For stemless buds, I'd often accidentally trigger a touch action when I try to adjust the fit of the buds in my ear. - Sound quality is excellent. These are the best sounding earbuds that I've tried. Comparing back to back against the Buds 3 Pro, these are a big improvement. I surprisingly found the Buds 3 Pro to almost sound "tinny" in comparison. A huge upgrade and even beats out the Bose QC U2. - Fit and stability is great. Feels very similar to the Buds 3 Pro. Noise cancelling Many reviews touted these Buds as having the best noise cancelling. For me, they're very similar to the Buds 3 Pro. I tried these out on the subway and I was unimpressed. Still very noisy. Overall these are good, but I'm disappointed that they're not a cut and dry upgrade over the Buds 3 Pro.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nate, thanks for taking the time to review your experience using the Samsung Galaxy Buds4 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. It sounds like your Galaxy Buds4 Pro not charging on various chargers is likely due to dirty charging contacts, misaligned earbuds in the case, a dead case battery, or high-power charger incompatibility. If you would like any further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfort. I have small ear canals these fit well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 4 out of 5 stars

    Stunning Sound, Small Fit Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds4 Pro deliver a truly premium audio experience with deep bass and crystal-clear highs thanks to the dual-driver system. The integration with the Galaxy ecosystem is seamless, and the noise cancellation is top-tier for commuting. However, while the new stem design looks sleek, I found that the ear placement can become annoying after long use; the body feels a bit bulky against the inner ear, leading to some fatigue during extended listening sessions. Pros: Exceptional 24-bit Hi-Fi sound; Highly effective Adaptive ANC 2.0; Premium IP57 water resistance; Great Galaxy ecosystem features Cons: Fit can cause ear fatigue over time; Battery life is average with ANC on; Full feature set limited to Samsung devices Final Recommendation: These are the best-sounding earbuds for Samsung users, provided you take short breaks to avoid ear discomfort during long marathons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    10 out of 10 Ear Pods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, sound great and very durable earpods. Waterproof, extended battery life and AI stamt features make translation in document making a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality

    Rated 5 out of 5 stars

    Features I like the most

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Comfortable fit 2. Great spund quality 3. Sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Upgrade from the pro 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy Buds 4 deliver impressive audio quality for their price, offering rich bass, clear mids, and a sleek, comfortable design. Reviewers highlight their open‑fit style, refined stem/blade redesign, and strong integration with the Samsung ecosystem. However, the active noise cancellation remains weak due to the unsealed fit, and some users may experience fit adjustments during use. Still, at $179, they stand out as feature‑packed, everyday earbuds ideal for Samsung phone owners seeking great sound and modern conveniences

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Goood love them

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A good sound quality , very comfortable in the ears as well as very sleek looking

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In order to fully grasp these headphones you have to put them on and try them, they're really good for working out at the gym or walks, I feel the immersion when i wear them with spotify lossless audio MAAAAAAN! you will notice! I say buy them if you have the cash or wait for them to go on sale I really love them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit, Sound quality

    Rated 5 out of 5 stars

    Galaxy Buds 4 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a lot better then the Buds 3 Pro. Better battery life, sound and fit!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Yet

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Samsung has done a great job enhancing the ambient noise. Sound in crystal clear and you can perfectly hear people or things in your surrounding when needed. Can't wait to try out the translation at some point. Love the new design and appreciate still being able to locate them no matter where I leave them randomly. Battery life is much better and takes no time at all to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing! They are comfortable and stay in place.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Sound quality

    Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my ears great, sound quality is good, very sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Another year/version, slightly better than last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an audiophile, but lost my gear buds 3 pro. These were announced and shipping/releasing like a week out. So got these instead. Daughter also had the 3 pros, so we'd always be grabbing each other's since they were the same. So, these with a different case, work well. Fit/feel is good. Case is slightly different. Audios good. Noise canceling, without audio playing, is weird, VS the 3s. But it still works good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Big upgrade from original buds pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original buds pro to these and so far have been a pretty noticable improvement. Used them on 4 hour plane flight twice. ANC worked well to block out the engine noise and had no battery life issues.

    I would recommend this to a friend