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Customer reviews

Rating 4.7 out of 5 stars with 794 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 794 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well, canceling noise and giving a clean sound.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Better fit overall.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A needed upgrade over my Pro 3s. These fit and stay in my ear better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung has finally gotten it right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally Samsung gets the wireless buds right. For the first time ever, there are no random quirks. It just works. And the fidelity of the sound is second to none - you hear details of the music that you never heard before. And ANC feels natural, not "digital". With the Buds4 Pro, Samsung really has hit it out of the park. This is probably one of their best products built.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Would recommend to FRIENDS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. Pretty good. It makes the sound of the music crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are better than all the other samsung buds ive had before

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best samsung earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung pros are the best earbuds!! Great sounds!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. and very good call quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues staying contected to computer not sure if thats a windows issue or headphone issue. Like the case of the buds 2 better. But noises cancelling so much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good, noise cancelation is good as well, and they are easy to use but I will say if you do alot of moving the buds may slip out your ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Earbuds

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Pretty good earbuds, good quality noise cancellation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ones to date

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best samsung earbuds to date.Sorry apple no eq or levels of anc!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Improved over pro 3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable than the pro 3 and better design for touch controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so far! Would love them even more if they went back to their old design! So much better when they were in the bean form i would even prefer an over the ear hook and not an apple copy despite it working better than my friends apple airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them alot. Voice control. Noise cancelation

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Feels like a pro .

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced buds 3 pro. Massive upgrade. Feels better, works better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent product....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best of many, which I have tried I recommend excellent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds Pro 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing . However like the 3 the earfit is not good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just keep your buds 3 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should just keep your buds 3 pro these are no way worth the upgrade I'm not too big of an audio file guy but there's virtually no difference in audio quality the ANC can't really tell a difference, battery life seems to be the same as my buds 3 that I bought when they first came out and it has much worse connectivity when I'm walking with my phone and my front right pocket both the headphones in, almost every single time I turn my head to the left audio cuts out very bizarre. And the biggest reason why I don't like these when I turn on my Samsung tablet and put the headphones in it doesn't just connect to it I have to go to Bluetooth options and manual select them (I did this once with the pro 3's and then it worked flawlessly for 3 years) maybe with future updates they will be better but definitely not worth an upgrade or if you can get the pro 3's for much cheaper I would just go with them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Kenny, thank you for taking the time to share your experience using the Samsung Galaxy Buds4 Pro. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. The advertised Galaxy Buds4 Pro features a 20% larger woofer for better bass, refined design with a more secure fit, and improved, more natural active noise cancellation (ANC 2.0) compared to he Galaxy Buds3 Pros. They also offer upgraded Bluetooth 6.1, improved microphone clarity, and a more compact case. Bluetooth signal interference or improper fitting can cause pauses in connectivity. Please feel free to check out, "Connection issues with Samsung earbuds," "How to wear the Samsung Galaxy Buds4 or Buds4 Pro," and "Use Auto switch with your Galaxy Buds and paired devices" to help resolve what you've described to be experiencing with your Buds. If you would like further assistance afterward, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Galaxy buds 4pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, better sounds quality than the pro3. Only thing I'd change is a more reliable way to track them. I lose them often and it doesn't always work.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the buds 2, way better. Sound quality is amazing.

    I would recommend this to a friend