Customer Ratings & Reviews
- Model:
- SM-R640NZWAXAR
- SKU:
- 6668659
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.9 out of 5 stars
Customers are saying
Customers consistently note the Galaxy Buds4 Pro Wireless Earbud Headphones for their great sound quality and comfortable fit. Many find the battery life to be sufficient and appreciate how well the earbuds fit in their ears. Some users also mentioned the product's easy connectivity and beautiful design.
This summary was generated by AI based on customer reviews.
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones much better than the buds 3 pro.
I would recommend this to a friendI love Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best on the market. They are way better than the 3s.
I would recommend this to a friendEar buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the new ear buds. All the features are great.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son and he really enjoyed them
I would recommend this to a friendBuds 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall design is good. Sound clarity could be better.
I would recommend this to a friendBrand response from Samsung
Posted .Good day BrandonT, thank you for taking the time to share your experience with using the Samsung Galaxy Buds4 Pro. We strive to provide our customers with exceptional experiences and quality products. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Let us know afterward if you would like further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month in. I wasn't sure about them at first but I have started to like them. Sound quality is pretty good.
I would recommend this to a friendRecommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot better than expected but using the volume control on the buds is not the best but super cool to have the feature
I would recommend this to a friendNot For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even after EQ the sound was a bit tinny and flat. Much too bassy stock as well. Might be a ear shape/comparability issue but for me just didn't quite feel right. Hissing and white noise from ANC very apparent in slightly louder environments, which is typically where you want ANC unfortunately. Decided to return for xm6's, and am veryyyy happy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Dominic, thank you for finding the free time to share your thoughts with us about your experience using the Samsung Galaxy Buds4 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We realize that transitioning to new devices can feel a bit overwhelming. We have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online for your review. Please feel free to review, "No, low, or poor audio quality on Samsung earbuds" and "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you've described to be experiencing with your device. Let us know afterward if you have any questions or if you would like further assistance by reaching out to Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra
Earbuds 4 Pro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get rid of faint white noise, tried different settings nothing has worked for me
I would recommend this to a friendThey are decent I need to do more research
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need to do research on what all they do. Right now my old ones where better.
I would recommend this to a friendTrade in process issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are fine, but the trade in purpose in process at best buy seems like it's designed to fail. Upon delving trade in, i was told both to trade them in until a separate communication was sent. That communication wasn't sent.
No, I would not recommend this to a friendGot buds pro...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little bit to just use to. I wish it have the purple color too...
I would recommend this to a friendGood earbuds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good earbuds, the sound is great but I wish the case didn't feel cheap
I would recommend this to a friendGood headphones. Bad price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed alot! Little uncomfortable after a couple hours of use
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good products but theres no student discount on it.
I would recommend this to a friendGood headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st time buying Samsung headphones good so far.
I would recommend this to a friendStandard ear buds performance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ergonomic fit, light and hand friendly manipulating product. However, this device did not produce the rich and high quality sound expected by other products at this price range.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Mark, thanks for taking the time to review your Samsung Galaxy Buds4 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. If you have any questions for us or if you would like further assistance afterward, please feel free to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all as advertised. Phone connection is just ok. Ambient vs ANC keeps ignoring my settings and switching whenever it wants. Volume control stopped working after 2 weeks. Assistant trigger did the same. Now it just ignores settings. Sound is good, but in all other ways my buds2 were better. <heavy sigh>
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DerekS, thanks for taking the time to reach out and share your thoughts with us about your experience using the Samsung Galaxy Buds4 Pro. It sounds like you're experiencing quite a few things simultaneously. It would be best to reach out to Support so that we may properly assess what may be occurring with your device and so that we may then provide adequate troubleshooting assistance afterward. Thank you for being a dedicated Samsung customer. - Debra
Galaxy Buds Pro4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Buds Pro4 are good but i believe it could be a bit louder. I'm happy with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Anthony, thanks for sharing your thoughts with us about your experience using the Samsung Galaxy Buds4 Pro. We value your feedback as we continue to make improvements on our product line to suit the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your new Buds4. If you have any questions for us afterward, please feel free to contact Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Bugs & Limitations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get barebones functionality connected to my ROG Phone 9 Pro. A lot of times the call fails to properly hand-off to and from my car's bluetooth. Glitches cause volume to get stuck being low. Sometimes the left has no audio during a call specifically. These take waaaaay longer to connect then my old Galaxy Buds+ and sound way worse due to Samsung locking full functionality of these down, unless you pair with a Samsung phone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day Fred91682, thank you for reaching out to share your feedback with us about your experience using the Samsung Galaxy Buds4 Pro. We appreciate your constructive input as we improve our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. Feel free to check out, "How to connect your Samsung Galaxy earbuds," "No, low, or poor audio quality on Samsung earbuds," and "Connection issues with Samsung earbuds" to help resolve what you may be experiencing with your device. Feel free to contact Support afterward if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra