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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.2 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers regard the sound quality as excellent and find the earbuds very comfortable for daily use. They also appreciate the long battery life, sleek design, easy connectivity, and lightweight feel. However, some customers have experienced issues with the fit of the earbuds in their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 118 reviews
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice earbuds, if they fit. I returned them because they kept falling out my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ear bud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ear bug is clear and easily fit in my ears I will recommend to my friend and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, I prefer this one because it doesn hsve the silicon pad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Short battery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on a headphone doesn't last me more than 4 hours. Sounds fine. I preferred the previous version

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy ChristinaT, thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Buds4. The battery life of the Galaxy Buds4 are as followed: Buds: 5H / 6H (ANC off); Total: 24H / 30H (ANC off) comparing how long the Buds4 last on a single charge versus with the charging case, while ANC (Active Noise Cancellation) is turned off. Please feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more. Let us know if you have any questions or if you would like further assistance by contacting Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Don't fit well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too big for my ears. Nothing else to add. Don't need 50 characters.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Samsung, thanks for taking the time to reach out and share your experience using the Samsung Galaxy Buds4. We appreciate your constructive input as we improve our product line to align with our customer needs. If you want to experience the bold, new sound from the Galaxy Buds4, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help achieve the perfect fit. If you would like any further assistance afterward, please feel free to contact Support at your eeriest convenience. Thank you for being a valued Samsung customer. - Debra Samsung

  • Best Buy Employee

    Rated 5 out of 5 stars

    great quality earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] these earbuds are fantastic quality. highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly great working headphones, easy to use and amazing details overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy wireless earbuds4 Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. I was going to get the Apple air pods but saw these and for the price point I couldn’t help but give them a try. I took a chance and I am very pleased with how they have worked out so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade if you need quality earbuds. Sound quality is really good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these earbuds. They fit comfortably.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good looking buds great upgrade from prior models

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great aound customization, easy to connect samsung devices. Great call performance and music. Noise cancelling is good, could have been better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great sound but don't stay in place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have gave it 5 stars but I gave it 3 stars because the ear buds doesn't stay in place. The consistently falls out. I had to order adapters for them to stay in

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Woman006, thanks for taking the time to reach out and share your experience using the Samsung Galaxy Buds4. We appreciate your constructive input as we improve our product line. If you want to experience the bold, new sound from the Galaxy Buds4, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help achieve the perfect fit. If you would like any further assistance afterward, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good, i have no problems. Its a little to big but its fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Buds 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. The noise cancelation is top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeat buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth listening witn crisp audio, such an upgrade over the buds 3!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the noise cancelling. And the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality Great look

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design compared to the Samsung earbuds 3 pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice ear phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound. Works perfectly with my s26 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked around without a worry, running walking. Audio quality is very good, anc is ok for not having a tight seal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Little disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent however it would disconnect at random and the comfort level could be better

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations JaxS, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Buds4. Your feedback is invaluable to us as we continue to improve our product line to align to the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung earbuds don't connect or won't stay connected" and "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you've described to be experiencing with your device. Do not hesitate to contact Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra Samsung