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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.2 out of 5 stars with 118 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

82%
would recommend
to a friend

Customers are saying

Customers regard the sound quality as excellent and find the earbuds very comfortable for daily use. They also appreciate the long battery life, sleek design, easy connectivity, and lightweight feel. However, some customers have experienced issues with the fit of the earbuds in their ears.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 118 reviews
  • Rated 3 out of 5 stars

    Wont stay in ears

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the buds 4. They do not stay in my ears.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy NicoleZ, thank you for taking the opportunity to share your sentiments with us about the Samsung Galaxy Buds4. We value your feedback as we strive to improve our product line to best align with the needs of our customers. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If you want to experience the bold, new sound from the Galaxy Buds4 or Buds4 Pro, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! The Galaxy Buds4 do not have rubber earbud tips. Look on the lower, inside-facing part of the blade. Between the two metallic dots, which are the charging contacts, you'll see either an L or an R indicating whether it's the Left or Right earbud. * Insert the R bud into your right ear with the R facing you. * Insert the L bud into your left ear with the L facing you.
      Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. * You can adjust the buds by rotating them forwards and backwards until the fit feels right. Please take a moment to review, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" if you would like to learn more about achieving a perfect fit. If you have additional feedback to share with us or if you would like further assistance, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds but wish they had better integration with non Samsung phones and were more android integrated and not app integrated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality wish they could be a little louder in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fitting isnt pleasant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cool to look at but the fitting it off and not right for the smaller ears. Easily slipped

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there JESSICAK, thanks for taking the time to reach out and share your experience using the Samsung Galaxy Buds4. We appreciate your constructive input as we improve our product line. If you want to experience the bold, new sound from the Galaxy Buds4, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help achieve the perfect fit. If you would like any further assistance afterward, please feel free to contact Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great Buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like the buds that have to stick in your ear canal, these are for you!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ANDREWH, thanks for reaching out to provide your feedback with us regarding your recent experience using the Samsung Galaxy Buds4. We're ecstatic to hear that we've met your expectations when it comes to your earbuds. Please feel free to contact Support if you would like to add additional feedback or if you would like further assistance. We're always happy to listen and work toward a better experience for our customers. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung galaxy buds 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great sounds High quality and the speaker is so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted immediately after walking in. The geek squad took care of me, made the overall proces sfast and simple, and provided great service and a better product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bast out ther

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this earbud, the noise canceling it's win for me. I can leave my phone in one and around my house still connected to it whiles on call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are really comfortable and easy to use. I like the a lot!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good priduct specs bad user experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didnt like the non rubber inserts. Very loose fit. I would just buy the pro 3 earbuds they about the same price as the regular 4s

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy GabrielT, thanks for taking the time to review your experience using the Samsung Galaxy Buds4. We appreciate your candor as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds4 feel too loose for you, please ensure that each Buds4 is inserted correctly. The left and right Buds have very distinct orientations, often marked 'L' and 'R' on the inside. Feel free to check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you've described to be experiencing wit your fit. Let us know if you have any questions afterward or if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling and pass through arr awesome, base is good for an ear bud 9/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Samsung made huge changes with these new headphones. Loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OGreat earbuds. Will highly recommend. The best theyve made so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST EAR BUD FOR SENSETIVE EARS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HIGHLY RECOMMEND THIS EARBUD FOR PEOPLE LIKE ME WHO HAVE ISSUE WITH SILICON TIPS . BETTER FIT THAN EARBUS 3 .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them im very happy with the product and the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great. They work so good. Linked right up to phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Air Pods instead

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product for a Mother’s Day gift but the sound quality is not as good as the previous galaxy buds generation model she had. The audio sounds manipulated and muffled. The product has no damage and is brand new but on calls the mic is horrible. The sound quality is decent for in ear audio but the mic is not good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has Excellent performance. Quality Product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good product I been using it for 2 weeks already 100% recommended

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst pair of earbuds. I like to stick to a solid brand but what is up with these. They won't stay positioned in your ear and can't hold a charge to save your life. The overall mechanics is unnecessary. How you go from a tap to a grip to acknowledge touches. I don't like them and plan to trash them and lose the money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there LbAb, thank you for taking the time to review your experience using the Samsung Galaxy Buds4. Your insights allow us to make improvements on our product line to better suit the needs of our customers. If you want to experience the bold, new sound from the Galaxy Buds4, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! As you may know, the Galaxy Buds4 do not offer rubber ear tips for that customized fit like other options you may be familiar with. 1 - Look on the lower, inside-facing part of the blade. Between the two metallic dots, which are the charging contacts, you'll see either an L or an R indicating whether it's the Left or Right earbud. 2 - Insert the R bud into your right ear with the R facing you. 3 - Insert the L bud into your left ear with the L facing you. 4 - Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. 5 - You can adjust the buds by rotating them forwards and backwards until the fit feels right. Feel free to check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" and "All about your Samsung earbuds’ battery life" to help resolve what you may be experiencing with your new device. Let us know afterward if you have any questions or if you'd like further assistance by reaching out to Support. Thank you for choosing Samsung! - Debra Samsung