Customer Ratings & Reviews
- Model:
- SM-R540NZKAXAR
- SKU:
- 6668662
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the sound quality as excellent and find the earbuds very comfortable for daily use. They also appreciate the long battery life, sleek design, easy connectivity, and lightweight feel. However, some customers have experienced issues with the fit of the earbuds in their ears.
This summary was generated by AI based on customer reviews.
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality.My son is very happy with this headphones
I would recommend this to a friendEar buds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with them. Very high quality and sound is great
I would recommend this to a friendSanmsung buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, comfortable, accessible good price I would recommend
I would recommend this to a friendGreat earbud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great; it served the purpose for which it was purchased.
I would recommend this to a friendGalaxy Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product user friendly. Overall it is very easy to set up.
I would recommend this to a friendGreat Ear Buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my grandson. He said it is his favorite present.
I would recommend this to a friendNot good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugh, what a bummer about those earphones! It's so frustrating when new gear doesn't work right out of the box. Dealing with discomfort and weird noises is definitely not the ideal listening experience. Hopefully, you can get them sorted or find a better pair soon. It's always a letdown when something you were looking forward to is a bust.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings CarlB, thank you for taking the opportunity to share your thoughts with us about the Samsung Galaxy Buds4. We value your feedback as we strive to improve our product line to best align with the needs of our customers. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If you want to experience the bold, new sound from the Galaxy Buds4 or Buds4 Pro, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! The Galaxy Buds4 do not have rubber earbud tips. Look on the lower, inside-facing part of the blade. Between the two metallic dots, which are the charging contacts, you'll see either an L or an R indicating whether it's the Left or Right earbud. * Insert the R bud into your right ear with the R facing you. * Insert the L bud into your left ear with the L facing you.
Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. * You can adjust the buds by rotating them forwards and backwards until the fit feels right. Please take a moment to review, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" if you would like to learn more about achieving a perfect fit. Also check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described with your audio quality. If you have additional feedback to share with us or if you would like further assistance, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Horrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money on these. By far the worst earbuds I have ever owned. The fit is awful! They are hard to get to sit in your ear, and once they do, the sound is too quiet and basically no bass. I thought these would fit like the airpod 4's but these do stay comfortable in your ear. I connected these to my samsung tv and the volume had to be above 60 to be able to hear the sound clearly. I have connected two other earbuds to my tv and I don't have to have them over 30 volume to ear it clearly. I missed the return window so I will just give them to someone for free.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello PATRICKP, thanks for taking the time to share your experience using the Samsung Galaxy Buds4. We appreciate your constructive insights as we improve our product line to align with your needs. If you want to experience the bold, new sound from the Galaxy Buds4, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help achieve the perfect fit. Also check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your audio quality. If you would like any further assistance afterward, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Very uncomfortable and falls on it a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly probably the worst ones I have ever had/ and I have jam
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha ANASTAZIJAL, thanks for taking the time to reach out and share your experience using the Samsung Galaxy Buds4. We appreciate your constructive input as we improve our product line to best suit your needs. If you want to experience the bold, new sound from the Galaxy Buds4, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help achieve the perfect fit. If you would like any further assistance afterward, please feel free to contact Support at your earliest convenience. Thank you for being a staunch Samsung customer. - Debra
Defective
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The right ear bud is smaller than the left one. The noise control is bad because it doesn't fit properly
I would recommend this to a friendBrand response from Samsung
Posted .Hi there VaniaP, thanks for taking the time to review your experience using the Samsung Galaxy Buds4. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds4 feel uneven to you, please ensure that each Buds4 is inserted correctly. The left and right Buds have very distinct orientations, often marked 'L' and 'R' on the inside. Feel free to check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you've described to be experiencing wit your fit. Let us know if you have any questions afterward or if you would like any further assistance by contacting Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Battery Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 hours of use they die and have to recharge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings NancyR, thank you for finding the time to share your sentiments with us about your experience using the Samsung Galaxy Buds4. Your feedback is appreciated as we strive to be innovative while improving the performance and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds4 offer 5 to 6 hours of continuous listening before needing to put them back in the case to recharge, while ANC is turned off. However, the total combined playtime of 24 to 30 hours with this feature turned off, includes the extra charges stored in the carrying case. Feel free to check out, "All about your Samsung earbuds’ battery life" if you would like to learn more about your battery life. Let us know afterward if you have any questions or if you would like further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra
Sound issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older model sounds better! I like the style and longer battery life.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy DanielR, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help address your audio concerns. If you would like further assistance afterward, do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra
People could not hear me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music sounded good but when I was talking to people on the phone they kept saying theu couldn't hear me
No, I would not recommend this to a friendArrived defective.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon arrival one bud did not work. Very disappointed with this purchase.
No, I would not recommend this to a friendNew gen is getting worse not better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung made them worse. I traded my older ones for these. Regretted it so much.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy User724216, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds4. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having any information available regarding what you may be experiencing with your new Galaxy Buds4 and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a devoted Samsung customer. - Debra
Sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Radio sounds better than this crap, $200 for nothing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy CoshemaC, thank you for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Buds4. We value your feedback as we continue to make improvements on our product line to best suit the needs of our customers. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Let us know if you would like further assistance afterward by reaching out to Support. Thank you for choosing Samsung! - Debra
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers, pretty comfortable loud and white noise cancelation is pretty good.
I would recommend this to a friendSamsung buds 4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones and color is amazing Samsung line up for this years is incredibly good definitely would recommend.
I would recommend this to a friend