Customer Ratings & Reviews
- Model:
- SM-R540NZWAXAR
- SKU:
- 12574844
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
Not good!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugh, what a bummer about those earphones! It's so frustrating when new gear doesn't work right out of the box. Dealing with discomfort and weird noises is definitely not the ideal listening experience. Hopefully, you can get them sorted or find a better pair soon. It's always a letdown when something you were looking forward to is a bust.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings CarlB, thank you for taking the opportunity to share your thoughts with us about the Samsung Galaxy Buds4. We value your feedback as we strive to improve our product line to best align with the needs of our customers. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. If you want to experience the bold, new sound from the Galaxy Buds4 or Buds4 Pro, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! The Galaxy Buds4 do not have rubber earbud tips. Look on the lower, inside-facing part of the blade. Between the two metallic dots, which are the charging contacts, you'll see either an L or an R indicating whether it's the Left or Right earbud. * Insert the R bud into your right ear with the R facing you. * Insert the L bud into your left ear with the L facing you.
Angle the blade slightly so that the microphone on the bottom is pointing towards your mouth rather than straight down. * You can adjust the buds by rotating them forwards and backwards until the fit feels right. Please take a moment to review, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" if you would like to learn more about achieving a perfect fit. Also check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described with your audio quality. If you have additional feedback to share with us or if you would like further assistance, please feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
Nice product but not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent but bud wouldn't stay in my ear. I used them for work and moved around too much. I recommend the bud pros which come with changeable inner ear holders
No, I would not recommend this to a friendSound issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Older model sounds better! I like the style and longer battery life.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy DanielR, thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Buds4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please feel free to review, "No, low, or poor audio quality on Samsung earbuds" to help address your audio concerns. If you would like further assistance afterward, do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra