Customer Ratings & Reviews
- Model:
- SM-R540NZWAXAR
- SKU:
- 12574844
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.5 out of 5 stars
- Connectivity
Rating 4.6 out of 5 stars
to a friend
They are ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The earbuds sound great no issues there.However be aware that unless your on a galaxy s26 your not going to have all the head gestures and other neat features yet until your phone updates to 8.5. I did have to exchange mine though because my microphone wasn't working properly when a call would get answered. I had to insert both earbuds to have them be able to n hear me then after awhile i could remove one and then that mic would work. I don't know if its a bad batch of earbuds I got but my new ones eork fine now. It was very annoying tough given that everything should work as intended out of the box including the new head gesture features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Albert, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds4. We value your candor as we continue to make improvements on the performance and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Yes, you are correct! The advertised Galaxy Buds4 head gestures allow hands-free control of calls (nodding twice to accept or shaking twice to decline) using motion sensors to detect movements. This feature requires a Samsung device with One UI 8.5 or later, and must be enabled within the Bluetooth settings for the buds. If you would like to share additional feedback with us or if you would like further assistance, please feel free to contact Support. Thank you for being a loyal Samsung customer. - Debra
Great sound but don't stay in place
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would have gave it 5 stars but I gave it 3 stars because the ear buds doesn't stay in place. The consistently falls out. I had to order adapters for them to stay in
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey Woman006, thanks for taking the time to reach out and share your experience using the Samsung Galaxy Buds4. We appreciate your constructive input as we improve our product line. If you want to experience the bold, new sound from the Galaxy Buds4, it's important to wear them properly. A proper fit results in both the best possible sound quality and a more comfortable fit. It also helps prevent them from falling out of your ears, and no one wants to lose an earbud! Check out, "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help achieve the perfect fit. If you would like any further assistance afterward, please feel free to contact Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra
Little disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent however it would disconnect at random and the comfort level could be better
I would recommend this to a friendBrand response from Samsung
Posted .Salutations JaxS, thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Buds4. Your feedback is invaluable to us as we continue to improve our product line to align to the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung earbuds don't connect or won't stay connected" and "How to wear the Samsung Galaxy Buds4 or Buds4 Pro" to help resolve what you've described to be experiencing with your device. Do not hesitate to contact Support afterward if you have any questions for us or if you would like any further assistance. Thank you for being a valued Samsung customer. - Debra